NEOTECH
POS Terminal - NEO NT-R1920 Core i5 4GB 128SSD WiFi POS Terminal System
POS Terminal - NEO NT-R1920 Core i5 4GB 128SSD WiFi POS Terminal System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NEO NT-R1920: Elevate POS Efficiency
Overview
Introducing the NEO NT-R1920 Desktop POS Terminal System, a game-changer for the hospitality and retail sectors. With its 15.6-inch touchscreen, Intel Core i5 processor, and WiFi connectivity, this system is engineered to streamline your point-of-sale operations, boosting efficiency and customer satisfaction.
Product Description
The NEO NT-R1920, powered by an Intel Core i5 and 4GB RAM, is the ultimate POS solution for high-demand environments in hospitality and retail. Its robust processing capabilities ensure seamless transactions, keeping your business operations smooth and efficient.
Designed for optimum user and customer experience, the NEO NT-R1920 features a large 15.6-inch touchscreen display for clear, accessible visuals. Its sleek, compact design fits effortlessly into any setting, enhancing the aesthetic of your space while maximizing functionality.
With 128GB SSD storage, the system provides ample space for essential data and applications, ensuring quick access to information. WiFi connectivity allows for easy integration with existing networks, offering flexibility in managing and processing transactions throughout your establishment.
Key Features
- 15.6-Inch Touchscreen Display: Offers clear, user-friendly interaction for efficient service.
- Intel Core i5 Processor & 4GB RAM: Delivers powerful performance for fast, smooth transactions.
- 128GB SSD: Provides ample storage for software and data, enhancing system responsiveness.
- WiFi Connectivity: Ensures easy network integration for flexible, mobile POS operations.
Quality and Performance
The NEO NT-R1920 sets a new standard for reliability and performance in the POS industry. Its advanced components and thoughtful design guarantee a dependable, high-performing system that can withstand the rigors of busy retail and hospitality environments.
Specifications
- Processor: Intel Core i5 for superior performance.
- Memory: 4GB RAM for efficient multitasking.
- Storage: 128GB SSD for quick data access and storage.
- Display: 15.6-inch touchscreen for intuitive user interaction.
- Connectivity: Built-in WiFi for easy network integration.
Purpose of Use
Ideal for restaurants, cafes, boutiques, and retail stores, the NEO NT-R1920 enhances operational efficiency, improves customer service, and streamlines sales processes.
Supported Operating Systems/Applications/Industries
This versatile POS system is designed to support a wide range of applications and is particularly suited for the hospitality and retail sectors, where speed and reliability are paramount.
Benefit Effect
Businesses will experience a direct impact on efficiency and customer satisfaction, with faster transactions, reduced wait times, and a modern, engaging customer interface.
Warranty Information and FAQs
The NEO NT-R1920 comes with a comprehensive 1-year warranty, ensuring your investment is protected. Our FAQ section addresses common queries, helping you get the most out of your POS system.
Delivery Services (Specific to the UAE)
We offer prompt and secure delivery services across the UAE, ensuring your NEO NT-R1920 arrives ready to transform your point-of-sale operations.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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