NEOTECH
NEOPOS NP-A4 POS Bundle for Grocery Retail
NEOPOS NP-A4 POS Bundle for Grocery Retail
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your grocery retail operations with the NEOPOS NP-A4 Bundle. Features a 15.6" capacitive touch screen, Core i5 CPU, 4GB RAM, and built-in WiFi. Ideal for efficient, modern retail environments.
Overview:
The NEOPOS NP-A4 Bundle POS system is the perfect solution for grocery retail shops looking to streamline their checkout process with a modern, efficient, and reliable system. Featuring a robust Core i5 processor, 15.6" capacitive touch screen, and sleek design, this POS bundle ensures fast transactions and enhanced customer satisfaction. With 4GB DDR4 RAM and a 128GB SSD, it offers smooth performance even during peak hours, making it a valuable addition to any retail setting.
Product Description:
The NEOPOS NP-A4 Bundle POS for Grocery Retail Shop is engineered to meet the high demands of modern retail environments. This all-in-one system includes a 15.6" capacitive touch screen with a resolution of 1366*768, ensuring clear visibility and ease of use. Powered by a Core i5 processor and equipped with 4GB DDR4 RAM, this POS system handles multiple tasks seamlessly, reducing checkout times and improving customer service. The system is designed for durability, featuring a dust-proof and anti-corrosion metal and ABS body, making it a reliable choice for busy retail environments.
Key Features:
- High Performance: Core i5 processor and 4GB DDR4 RAM for seamless multitasking.
- Touch Screen: 15.6" capacitive touch panel with a 1366*768 resolution for clear and responsive interaction.
- Durability: Dust-proof, anti-corrosion design with a metal and ABS body ensures longevity.
- Comprehensive Bundle: Includes 5Note 8 Coins ABS Cash drawer, 80mm Thermal Printer, and Handy Scanner.
- Connectivity: Built-in WiFi, multiple USB ports, LAN, and audio output for versatile connectivity.
- Flexible Setup: Wall-mounted base for space-saving installation.
Product Quality and Performance:
The NEOPOS NP-A4 Bundle is built with quality and performance at its core. The system’s Core i5 processor and 4GB DDR4 RAM ensure that it can handle the rigors of a busy retail environment without slowing down. The 15.6" touch screen is highly responsive, providing a smooth user experience that speeds up transaction times and reduces errors.
Specifications:
- Model Number: NP-A4
- Brand Name: NEOPOS
- Processor: Core i5
- Memory: 4GB DDR4
- Storage: 128GB SSD
- Touch Screen: 15.6" capacitive panel, 1366*768 resolution
- I/O Ports: 4 USB ports, 1 LAN port, 1 serial port, 1 audio output
- Operating System: Windows 10 Pro
- POS Weight: 5.1 kg (Gross)
- Package Size (mm): 460x420x200
Purpose of Use:
Designed specifically for grocery retail shops, the NEOPOS NP-A4 Bundle POS system enhances operational efficiency by providing a reliable, fast, and easy-to-use checkout solution. It’s ideal for environments where quick transactions and minimal downtime are crucial.
How to Use:
Simply set up the NEOPOS NP-A4 POS system in your store, connect the cash drawer, thermal printer, and scanner, and you’re ready to process transactions. The system’s intuitive touch interface makes it easy for staff to learn and use, ensuring quick adoption and minimal training time.
Supported OS/Application/Industries:
- Operating System: Windows 10 Pro
- Applications: Retail POS software compatible with Windows 10
- Industries: Grocery retail, small retail stores, convenience stores
Benefits & Compatibility:
- Enhanced Efficiency: Streamlines checkout processes, reducing wait times for customers.
- Space-Saving Design: Wall-mounted option allows for a more organized and spacious checkout area.
- Compatibility: Works seamlessly with a wide range of retail software and peripheral devices.
Warranty and FAQs:
This product comes with a comprehensive 1-year warranty, ensuring peace of mind for your investment. For any issues or questions, our online support team is available to assist you. Should any problems arise, the RMA process will be initiated for quick resolution.
Packaging/Weight/Dimension:
- N.W.: 4.0 kg
- G.W.: 5.1 kg
- Package Size: 460x420x200 (mm)
Shop Today & Receive Your Delivery Across the UAE!
Don’t wait—upgrade your grocery retail shop with the NEOPOS NP-A4 Bundle today! Enjoy fast, reliable delivery across the UAE, including major cities and emirates. Secure, efficient, and designed to keep your business running smoothly.
Best Price Guarantee:
We offer a best price guarantee on the NEOPOS NP-A4 Bundle, ensuring you receive exceptional value for your money. If you find a lower price, we’ll match it, so you can shop with confidence.
After Sales Support:
Our commitment to customer satisfaction doesn’t end with your purchase. We offer exceptional after-sales support to ensure you get the most out of your NEOPOS NP-A4 POS system.
Request for Customer Reviews and Testimonials:
We value your feedback! Share your experience with the NEOPOS NP-A4 POS Bundle, and let us know how it has helped your business. Your reviews help us improve and serve you better.
Stock Availability:
While we strive to keep our inventory updated, stock availability cannot always be guaranteed. Please contact us for the most current availability before placing your order.
Get in Touch:
For any questions regarding the NEOPOS NP-A4 POS Bundle or to verify stock availability, get in touch with our expert team today.
Disclaimer:
All product details provided are for general informational purposes and may change without notice. Images are for illustration only and may not represent the actual product. Please verify all details with our sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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