NEOTECH
NEOPOS NP-R300 Thermal Label & Receipt Printer
NEOPOS NP-R300 Thermal Label & Receipt Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NEOPOS NP-R300 Thermal Label Printer. Fast printing, supports labels and receipts, USB & Bluetooth connectivity, ideal for various industries.
Overview: The NEOPOS NP-R300 Thermal Label Printer offers high-speed, reliable printing for both labels and receipts. With USB and Bluetooth connectivity, this versatile printer is perfect for various industries, including food delivery, e-commerce, and retail. Featuring a compact design and easy setup, the NP-R300 ensures efficient and hassle-free operation.
Product Description: The NEOPOS NP-R300 Thermal Label Printer combines innovation and functionality to deliver top-notch performance. This printer supports both label and receipt printing, making it a versatile choice for businesses. With a black print speed of 127 mm/s and a maximum resolution of 203 DPI, it ensures clear, crisp prints every time. The printer's thermal line printing method eliminates the need for ink or toner, reducing operational costs.
Key Features:
- High-Speed Printing: Up to 127 mm/s for quick and efficient operation.
- Dual Printing Support: Prints both labels and receipts, ideal for diverse business needs.
- Connectivity Options: USB and Bluetooth for flexible connectivity.
- User-Friendly Design: Features an LED screen and set button for easy parameter adjustments.
- Re-Printing Function: Ensures no lost bills after network disconnection.
- Versatile Compatibility: Supports 1D and 2D barcode printing.
- Multi-Language Support: Prints in multiple languages for global use.
- Compact and Portable: Lightweight design for easy transport and setup.
Product Quality and Performance: The NEOPOS NP-R300 is built to meet high-quality standards, with certifications from FCC, CE, ROHS, BIS, and CB. It delivers exceptional performance with a high print resolution of 203 DPI, ensuring detailed and professional-looking prints. User testimonials highlight its reliability and efficiency, making it a trusted choice for businesses.
Specifications:
- Max Paper Size: 80mm
- Interface Type: USB + Bluetooth
- Black Print Speed: 127 mm/s
- Max Resolution: 203 DPI
- Warranty: 1-Year
- SDK: Yes
- Printing Method: Thermal Line
- Command: TSPL, CPCL, ESC/POS
- Barcode Support: 1D, 2D
- Paper Width: 20mm-80mm
- Print Length: 10-180mm
- Label Paper Roll Diameter: 25-50mm
- Paper Type: Adhesive Sticker/Receipt Paper
Purpose of Use: Designed for businesses requiring efficient label and receipt printing, the NEOPOS NP-R300 is perfect for retail, logistics, food delivery, and more. Its versatile printing capabilities meet diverse business needs, ensuring high productivity and customer satisfaction.
How to Use: To use the NEOPOS NP-R300, connect it to your computer or mobile device via USB or Bluetooth. Install the free application provided to manage your printing tasks effortlessly. Adjust settings using the LED screen and set button to customize your print parameters. For detailed instructions, refer to the user manual included in the packaging.
Supported OS/Application/Industries: Compatible with various operating systems including Android and iOS, the NEOPOS NP-R300 is ideal for industries such as food delivery, e-commerce, retail, and logistics. Its versatility and robust performance make it a valuable addition to any business.
Benefits & Compatibility:
- High Efficiency: Fast printing speeds and high-resolution output enhance productivity.
- Cost-Effective: Thermal printing technology reduces costs by eliminating the need for ink or toner.
- Wide Compatibility: Works with multiple operating systems and applications.
- Energy Efficient: Designed to minimize energy consumption, offering long-term cost savings.
Warranty and FAQs: The NEOPOS NP-R300 comes with a 1-year warranty, covering any manufacturing defects. For common concerns, refer to our FAQ section on the NEOTECH product services page. If issues persist, contact our sales representative for assistance. We provide remote support and initiate RMA procedures if necessary.
Packaging/Weight/Dimension:
- Printer Dimensions: Compact and portable design.
- Weight: Lightweight for easy transport.
- Package Includes: Printer, power plug, battery, adaptor, USB cable, CD, user manual.
Shop Today & Receive Your Delivery Across the UAE! Experience swift and reliable delivery across the UAE. Our efficient delivery services ensure your orders reach you promptly, helping you start or expand your business without delay.
Best Price Guarantee: We offer the best price guarantee. If you find a lower price elsewhere, we'll match it. Shop with confidence for the best value in Dubai, UAE.
After Sales Support: Our dedicated after-sales support team is here to ensure your satisfaction. Contact us for any assistance you need post-purchase.
Request for Customer Reviews and Testimonials: We value your feedback. Share your positive experiences and help others make informed decisions.
Stock Availability: We strive to keep our inventory up to date. Most items are available in stock, with non-standard items available within 10-15 working days.
Get in Touch: For any questions or feedback, contact our expert support team. We're here to help with product inquiries, pricing, or availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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