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NEOTECH

NEOPOS NP-R300 USB+LAN 260mm/s Thermal Receipt Printer

NEOPOS NP-R300 USB+LAN 260mm/s Thermal Receipt Printer

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Discover the NEOPOS NP-R300 Thermal Printer with USB+LAN, CE-certified for reliable, high-speed printing at 260mm/s. Compact, durable, and eco-friendly.


Overview:

The NEOPOS NP-R300 Thermal Receipt Printer combines cutting-edge technology and user-friendly features, making it ideal for businesses requiring high-speed, reliable printing. With a print speed of 260mm/s, USB+LAN interfaces, and CE/CB/BIS certifications, this printer ensures efficiency, compliance, and quality. Compact yet powerful, it is perfect for retail, hospitality, and other demanding environments.


Product Description:

The NEOPOS NP-R300 Thermal Receipt Printer delivers exceptional speed and reliability for fast-paced business operations. Featuring a high-resolution print head with a lifespan of 100KM and compatibility with multiple operating systems, this printer is built for durability and performance. Its thermal line printing technology ensures precise, quiet, and cost-effective printing, while the easy-feed paper mechanism simplifies use. Designed to handle 79.5mm thermal paper with a maximum diameter of 80mm, the NP-R300 guarantees seamless operation for various business needs.


Key Features:

  • Fast Printing: Up to 260mm/s for efficient operations.

  • Multiple Interfaces: USB+LAN for versatile connectivity.

  • High Resolution: 576 Dots/line for clear, professional prints.

  • Durable Print Head: 100KM lifespan with consistent performance.

  • Compact Design: Space-saving and lightweight for easy installation.

  • ESC/POS Command Compatibility: Seamless integration with existing systems.

  • Certified Quality: CE/CB/BIS certifications for reliability.

  • Easy Maintenance: User-friendly clamshell design for quick paper loading.


Specifications:

  • Printing Method: Thermal Line

  • Print Width: 72mm

  • Resolution: 576 Dots/line or 512 Dots/line (203dpi)

  • Interfaces: USB + LAN

  • Paper Width: 79.5±0.5mm

  • Paper Diameter: ≤80mm

  • Dimensions: 195 x 148 x 145 mm

  • Weight: 1.2kg

  • Print Head Life: 100KM (density ≤12.5%)

  • Cutter Life: 1,000,000 cuts

  • Supported OS: Android, iOS, Linux, Windows (Win2000 to Win10)

  • Operating Environment: Temp: 5°C to 45°C, Humidity: 10% to 80%


Supported OS/Application/Industries:

  • Operating Systems: Android, iOS, Linux, Windows 2000/2003/XP/7/8/10.

  • Applications: POS systems, retail, hospitality, ticketing, and logistics.

  • Industries: Restaurants, retail shops, warehouses, and event management.


Benefits & Compatibility:

  • Enhanced Connectivity: USB+LAN interfaces ensure versatile device compatibility.

  • Cost Efficiency: Thermal printing eliminates the need for ink or toner.

  • Eco-Friendly Design: Supports sustainable operations.

  • User-Friendly Features: Easy-feed paper loading reduces downtime.

  • Durability: Long-lasting components ensure reliable performance.


Purpose of Use:

Ideal for businesses requiring efficient receipt and ticket printing, the NP-R300 excels in retail, hospitality, and logistics environments. Its fast, high-quality output enhances customer experiences and streamlines operations.


How to Use:

  1. Connect the printer via USB or LAN.

  2. Load thermal paper (79.5mm width, max diameter 80mm).

  3. Use ESC/POS commands to configure settings.

  4. Start printing receipts, tickets, or labels seamlessly.


Packaging/Weight/Dimension:

  • Single Package Size: 22 x 22 x 18 cm

  • Gross Weight: 2.2kg

  • Packaging Details: 1pc per box, 8pcs per carton (450 x 450 x 370mm).


Warranty and FAQs:

  • Warranty: 1-year comprehensive coverage.

  • FAQs:

    • What type of paper is compatible? 79.5mm thermal paper.

    • How durable is the printer? Print head life of 100KM and cutter life of 1,000,000 cuts.

    • Can it integrate with POS systems? Yes, it supports ESC/POS commands for seamless integration.


Performance, Quality, Durability, and Reliability:

The NP-R300 is designed for high-volume, professional use, boasting CE/CB/BIS certifications for quality assurance. Its durable build and reliable performance make it a top choice for businesses seeking efficient and dependable printing solutions.


Best Price Guarantee:

We offer the NEOPOS NP-R300 at the best market price. Found it cheaper elsewhere? We’ll match it to ensure you get the best value.


Shop Today & Receive Your Delivery Across the UAE!

Order now and enjoy fast, reliable delivery across major UAE cities. Trust our secure delivery network to bring the NP-R300 directly to your doorstep.


Request for Customer Reviews and Testimonials:

We value your feedback! Share your experiences with the NEOPOS NP-R300 and help others make informed decisions.


Comprehensive After-Sales Support:

Our dedicated support team is here to assist with setup, troubleshooting, and maintenance. Contact us for seamless post-purchase support.


Get in Touch:

Have questions? Reach out to our sales team for expert guidance on products, pricing, and availability. We’re here to help!


Stock Availability:

Most items are in stock and ready to ship. For non-standard items, availability can be confirmed within 10-15 working days.


Disclaimer:

All content is for informational purposes and subject to change. Images are for illustration only and may not represent the actual product. Verify details with a sales representative before purchasing.


Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024


WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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