NEOTECH
NEOPOS NP-R400 Rugged 4-Inch Portable Thermal Printer
NEOPOS NP-R400 Rugged 4-Inch Portable Thermal Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
NEOPOS NP-R400 portable thermal printer with 4-inch printing width, Bluetooth, Wi-Fi, and USB connectivity. Perfect for mobile receipt and label printing.
Overview:
The NEOPOS NP-R400 Rugged 4-Inch Portable Printer is designed for mobile printing of shipping labels and receipts. This compact and robust thermal printer offers fast printing speeds of up to 70mm/s with a resolution of 203 dpi, ensuring crisp, high-quality prints. Compatible with Bluetooth, Wi-Fi, and USB, this device is perfect for on-the-go applications in industries like logistics, retail, and warehouses. Its rugged design ensures durability in challenging environments, with a 7.4V 2500mAh rechargeable battery for long-lasting performance.
Product Description:
The NEOPOS NP-R400 is a versatile and rugged mobile thermal printer designed for professionals who need a reliable, portable solution for label and receipt printing. It supports various paper widths, including 58mm to 112mm, making it suitable for multiple use cases like shipping labels and receipts. With Bluetooth, Wi-Fi, and USB connectivity, the NP-R400 allows seamless wireless printing across various platforms, including Android and iOS. It also features manual tearing, and its durable construction ensures it can withstand the demands of mobile environments, making it an excellent choice for industries such as logistics, retail, and fieldwork.
Key Features:
- Thermal Printing: Efficient, high-quality thermal printing at 70mm/s with a resolution of 203 dpi.
- Versatile Paper Options: Supports label widths from 34mm to 112mm and receipt widths up to 112mm.
- Wireless Connectivity: Connect via Bluetooth, Wi-Fi, or USB Type-C for flexible printing options.
- Rugged Design: Built to withstand tough environments, offering IP65 dust and water resistance.
- Battery Powered: Long-lasting 7.4V 2500mAh battery for continuous use throughout the day.
- Barcode Support: Prints 1D and 2D barcodes, including QR Codes.
- Multi-Platform SDK: Compatible with Android, iOS, Windows, and Linux platforms for easy integration.
Product Quality and Performance:
The NEOPOS NP-R400 excels in delivering fast, reliable, and high-quality prints. Its thermal dot line printing technology ensures clear, durable labels and receipts without the need for ink or toner. Built for rugged use, the device is resistant to dust and drops, making it ideal for field operations and busy warehouse environments. With a high-capacity 2500mAh battery, it can handle extensive printing tasks on a single charge, ensuring your business runs smoothly.
Specifications:
- Model: NP-R400
- Print Speed: Up to 70mm/s
- Resolution: 203 dpi
- Paper Width: 34mm-112mm
- Connectivity: Bluetooth V2.0/V4.0, Wi-Fi, Type-C USB
- Battery: 7.4V 2500mAh rechargeable lithium battery
- Dimensions: 148 x 108 x 55.7mm
- Weight: 530g
- Printing Method: Thermal dot line
- Barcode Support: 1D and 2D barcodes including QR Codes
- Thermal Head Life: >50km (12.5% print density)
Purpose of Use:
The NEOPOS NP-R400 is ideal for mobile professionals across various industries, including:
- Logistics: Print shipping labels and delivery receipts on the go.
- Retail: Generate receipts for customers with ease.
- Warehouses: Efficiently print inventory and product labels.
How to Use:
- Power On: Switch on the device and ensure it’s fully charged.
- Load Paper: Insert thermal paper or label rolls of the correct size (up to 112mm wide).
- Connect: Pair the printer with your device using Bluetooth, Wi-Fi, or USB.
- Print: Send print jobs directly from your mobile app or computer.
- Tear: Use the manual tearing function to remove labels or receipts.
Supported OS/Applications/Industries:
- Compatible Platforms: Android, iOS, Windows, and Linux.
- Industries: Logistics, retail, warehousing, transportation, and field service.
The NP-R400 is fully compatible with various operating systems and integrates seamlessly into mobile printing applications, ensuring efficiency in industries that require fast and accurate label printing.
Benefits & Compatibility:
- Portable and Rugged: Designed for harsh environments, withstanding dust and water splashes.
- Long Battery Life: Equipped with a powerful 2500mAh battery for extended use.
- High-Speed Printing: Print at speeds up to 70mm/s, ideal for high-demand tasks.
- Flexible Connectivity: Easily connect via Bluetooth, Wi-Fi, or USB, offering maximum compatibility with multiple devices.
- Thermal Printing: No ink or toner required, making it cost-effective for businesses.
Warranty and FAQs:
We offer a 1-year warranty on the NEOPOS NP-R400. This includes coverage for non-man-made damage and defects. For more information on the warranty or technical support, please refer to our FAQ section or contact our customer service team.
Packaging/Weight/Dimension:
- Product Dimensions: 148 x 108 x 55.7mm
- Weight: 530g
- Packaging Size: 20 x 15 x 10 cm
- Included Accessories: Type-C USB cable, battery, 5V/1A charging adapter, thermal paper roll.
Shop Today & Receive Your Delivery Across the UAE!
Order the NEOPOS NP-R400 rugged portable thermal printer today and receive fast, secure delivery across the UAE. Benefit from our reliable shipping network, covering all major cities and emirates.
Best Price Guarantee:
Enjoy the best price guarantee on the NP-R400 Thermal Printer. We monitor the market to ensure you get the best value. If you find a better price, we’ll match it!
After Sales Support:
At NEOTECH, we offer exceptional after-sales support, including setup, troubleshooting, and repair services. Contact our dedicated support team for any inquiries related to your NP-R400 Portable Printer.
Request for Customer Reviews and Testimonials:
We invite our customers to share their experiences with the NEOPOS NP-R400. Your feedback helps others make informed purchasing decisions!
Stock Availability:
The NEOPOS NP-R400 is in stock and available for immediate delivery. For large orders, contact us for availability. Non-standard items may take 10-15 working days to arrange after order confirmation.
Get in Touch:
For more information about the NEOPOS NP-R400 or to speak to a sales representative, please get in touch with us. We’re here to help with any product, pricing, or availability queries.
Disclaimer:
Product details are subject to change without notice. Images used on the website are for illustrative purposes only and may not exactly represent the actual product. Please verify all specifications with a NEOTECH representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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