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NEOTECH

Mobile Printer - Neopos NP-R410 110mm Thermal

Mobile Printer - Neopos NP-R410 110mm Thermal

Regular price Dhs. 857.14 AED
Regular price Dhs. 971.43 AED Sale price Dhs. 857.14 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

NEOPOS NP-R410: Advanced 4" Mobile Printer

Overview

Elevate your printing capabilities with the NEOPOS NP-R410, a high-performance thermal line printer designed for unmatched versatility and connectivity. Ideal for both labels and receipts, this mobile printer integrates seamlessly into any setup with its BT, USB, and WiFi connectivity options. Its compact and stylish design does not just add to the aesthetics of your workspace but also offers the functionality and reliability needed in fast-paced business environments.

Product Description

The NEOPOS NP-R410 redefines expectations for mobile printing solutions. Equipped with advanced connectivity through BT, USB, and WiFi, it ensures effortless integration with a variety of devices. Whether for retail, logistics, or hospitality, this printer's high-resolution printing capability and fast output make it an essential tool for any business needing efficient label or receipt printing on the go.

Key Features

  • Multiple Connectivity Options: Enjoy the flexibility of BT, USB, and WiFi for seamless integration.
  • High-Resolution Printing: Delivers crisp, clear prints with 832 points/line for superior quality.
  • Versatile Use: Ideal for printing both labels and receipts, catering to a wide range of business needs.
  • Rapid Printing Speed: Achieves up to 70mm/s, enhancing productivity and reducing wait times.
  • Durable Direct Thermal Printing: Offers long-lasting print quality without the need for ink or toner.
  • Stylish and Compact Design: A sleek build that enhances workspace aesthetics and functionality.
  • Extended Battery Life: Powered by a robust 2500mAh Lithium Battery for prolonged use.
  • Broad Compatibility: Supports Android, iOS, and Windows systems, ensuring wide applicability.

Quality and Performance

The NEOPOS NP-R410 stands out for its reliability and performance, backed by a lifespan of up to 50km of printing and a 1-year warranty. Its fast printing speed, high-resolution output, and durable construction make it a dependable choice for businesses requiring consistent quality and efficiency.

Specifications

  • Connectivity: BT, USB, WiFi
  • Printing Method: Thermal Line Printing
  • Print Speed: Up to 70mm/s
  • Resolution: 832 points/line
  • Battery: 2500mAh Lithium Battery
  • Compatibility: Android, iOS, Windows
  • Warranty: 1 year

Purpose of Use

Designed to meet the needs of businesses across various sectors, the NEOPOS NP-R410 is perfect for environments requiring mobile, high-quality printing of labels and receipts, such as retail outlets, logistics companies, and hospitality venues.

Supported Operating Systems/Applications/Industries

With its compatibility with Android, Apple, and Windows systems, the NP-R410 seamlessly integrates into a wide range of applications, supporting industries from retail and hospitality to logistics and healthcare.

Benefit Effect

Implementing the NP-R410 can significantly enhance operational efficiency, reduce printing time, and improve customer satisfaction with quick, high-quality receipts and labels on demand.

Warranty Information and FAQs

Enjoy peace of mind with a 1-year warranty and comprehensive technical support, ensuring that your printing operations run smoothly and reliably.

Delivery Services (specific to the UAE)

Benefit from fast and reliable delivery services across the UAE, covering major cities and emirates. Our commitment to prompt and secure delivery ensures your business operations receive the support they need without delay.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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