NEOTECH
NEOPOS NP-R501A POS System for Retail & Restaurants
NEOPOS NP-R501A POS System for Retail & Restaurants
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your business with the NEOPOS NP-R501A POS system featuring a Core i5 processor, 15" touch screen, and optional accessories. Perfect for retail and restaurants. Order now!
Overview:
The NEOPOS NP-R501A POS System is a powerful and versatile solution designed to meet the demands of retail and restaurant environments. Featuring a Core i5 processor, a durable 15-inch true flat multi-point touch panel, and various optional accessories, this system ensures seamless transactions and efficient operations. Its rugged construction, combined with an intuitive interface, makes it ideal for high-traffic areas where reliability is essential.
Product Description:
The NEOPOS NP-R501A POS System combines cutting-edge technology with user-friendly features to deliver a high-performance point-of-sale solution. Built with a Core i5 3rd Generation processor, 4GB of memory (expandable to 8GB), and a 15" industrial-grade touchscreen, this POS system is designed to handle busy retail and restaurant environments. The dust-proof, anti-corrosion design ensures durability, while the heavy metal base provides stability.
With optional accessories like a customer display, barcode scanner, and thermal printer, the NP-R501A is customizable to fit the needs of any business.
Key Features:
- Core i5 Processor: Provides fast, efficient operation in busy environments.
- 15" Multi-Point Touchscreen: True flat design for easy navigation and quick transactions.
- Durable Design: Dust-proof, anti-corrosion, and heavy metal base ensure long-lasting performance.
- Expandable Memory: Comes with 4GB DDR4 memory, upgradeable to 8GB.
- Customizable Accessories: Optional customer display, barcode scanner, thermal printer, and cash drawer.
Product Quality and Performance:
The NEOPOS NP-R501A is built for long-term, high-performance use. Its industrial-grade panel offers superior durability, while the Core i5 processor ensures fast data processing and smooth operation during peak hours. This POS system meets the demands of both small and large businesses, with an emphasis on durability and reliability in high-traffic areas.
Specifications:
- Processor: Intel Core i5-3rd Generation
- Memory: 4GB DDR4 (optional 8GB)
- Hard Disk: 128GB SSD (optional 256GB SSD)
- Touch Panel: 15" true flat multi-point touchscreen, resolution 1024*768
-
External I/O:
- 4-6 USB ports
- 1 LAN port (10M/100M)
- 1 VGA port
- 1 COM port
- Audio output
- 1 DC input
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Optional Accessories:
- VFD customer display or LED screen
- MSR (track 1+2+3)
- 2D barcode scanner
- 80mm thermal printer
- Cash drawer
- Dimensions: 440W435D205H mm
- Weight: Net weight: 4.7kg | Gross weight: 6.0kg
Purpose of Use:
Designed for both retail and restaurant environments, the NEOPOS NP-R501A delivers reliable performance for daily transactions. Its high-speed processing and durable design make it ideal for handling sales, inventory management, and customer service in fast-paced settings.
How to Use:
Set up the NEOPOS NP-R501A by connecting it to your preferred network and configuring the optional accessories. The 15" touchscreen makes navigating through the system intuitive and fast. For smooth transactions, the POS system can be paired with compatible peripherals such as a barcode scanner and receipt printer.
Supported OS/Application/Industries:
The NEOPOS NP-R501A supports both Windows 10 Pro and Linux operating systems, making it highly adaptable across industries such as retail, hospitality, and food services. Its robust performance and flexible configuration options make it suitable for businesses of any size.
Benefits & Compatibility:
The NEOPOS NP-R501A offers the flexibility and performance required for modern retail and restaurant operations. Its customizable options allow businesses to choose the right configuration, whether it's for point-of-sale transactions, inventory management, or customer engagement.
Warranty and FAQs:
The NEOPOS NP-R501A POS System comes with a one-year warranty covering manufacturing defects. For detailed information about setup, configuration, and maintenance, visit our FAQ section or contact our support team for expert guidance.
Stock Availability:
The NEOPOS NP-R501A POS System is available for immediate shipping. If you have specific delivery needs or require large quantities, please contact us to confirm stock availability. Standard delivery times range between 10-15 working days for custom configurations.
Get in Touch:
If you have any questions about the NEOPOS NP-R501A POS System, its features, or optional accessories, reach out to our knowledgeable support team. We are here to help you choose the best solution for your business.
Disclaimer:
All product information, images, and pricing provided on this website are for general informational purposes and may change without notice. Images are for illustrative purposes only and may not exactly match the actual product. NEOTECH does not guarantee the accuracy or completeness of the information and recommends confirming all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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