NEOTECH
Neotech NT-R1001 POS System | Retail & Restaurant Ready
Neotech NT-R1001 POS System | Retail & Restaurant Ready
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Streamline operations with the Neotech NT-R1001 POS System. Features dual screens, i5/i7 CPU, Windows 11 Pro, 15.6" display, and 8GB RAM.
Overview
The Neotech NT-R1001 POS System is an advanced point-of-sale solution tailored for retail, restaurant, and hospital applications. It combines sleek design, powerful hardware, and intuitive software to enhance transaction efficiency. Featuring a dual-screen setup with a 15.6" main touchscreen and an 11.6" customer display, it offers a seamless user experience while supporting high performance with an optional Intel i5 or i7 processor.
Key Features
- High-Performance Processor: Intel i5 or optional i7 for smooth multitasking.
- Dual Screen: 15.6" capacitive main display and 11.6" customer display for enhanced interaction.
- Windows 11 Pro: Latest OS for streamlined operations and compatibility.
- 8GB RAM & 256GB SSD: Ensures fast and reliable performance.
- Robust Build: Aluminum base with ABS plastic ensures durability.
- Extensive Connectivity: Includes USB, RJ45 LAN, RJ12 for cash drawers, and serial ports.
- Touchscreen Precision: 10-point capacitive touch for intuitive use.
Product Description
The Neotech NT-R1001 POS System is a versatile and robust device engineered to handle the demands of modern businesses. Its dual-screen functionality allows seamless communication between operators and customers, enhancing transparency and engagement. The system's Intel i5 or i7 processor combined with 8GB DDR3 RAM ensures high-speed operations, while its durable aluminum base guarantees stability even in high-traffic environments. Ideal for retail counters, restaurants, and healthcare facilities, this POS system is designed for maximum efficiency.
Specifications
- CPU: Intel i5 (optional i7).
- RAM: 8GB DDR3.
- Storage: 256GB SSD.
- Main Display: 15.6” capacitive touchscreen, 1920x1080 resolution.
- Customer Display: 11.6” additional screen for customer interaction.
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I/O Ports:
- 6x USB ports.
- 1x DB9 Serial.
- 1x RJ45 LAN.
- 1x RJ12 for cash drawer.
- 1x DC power.
- 1x Audio.
- Dimensions: 39 x 24 x 32 cm.
- Weight: 5kg (single screen), 7kg (dual screen).
- Power Supply: Input 100-240V AC, Output 12V 7A.
-
Environment:
- Operating Temperature: 0℃ to 40℃.
- Storage Temperature: -20℃ to 60℃.
Benefits and Compatibility
- Enhanced Productivity: Dual screens improve operator efficiency and customer engagement.
- Future-Proof OS: Windows 11 Pro ensures compatibility with the latest software.
- Durable Design: Robust aluminum and ABS plastic materials withstand high-use environments.
- Extensive Applications: Perfect for retail, hospitality, and healthcare industries.
Purpose of Use
The Neotech NT-R1001 POS System is designed to streamline transaction management, inventory tracking, and customer service across various industries. Its customizable features cater to diverse operational needs, making it a valuable addition to any business setup.
How to Use
- Setup: Connect the system to power and peripherals like cash drawers, barcode scanners, and receipt printers.
- Software Integration: Install compatible POS software to manage transactions, inventory, and reports.
- Dual Screen Interaction: Use the main touchscreen for operator input while displaying order details or promotions on the customer screen.
- Maintenance: Clean screens with a soft cloth and update software periodically to ensure optimal performance.
Warranty and FAQs
- Warranty: Comprehensive 1-year warranty with support for hardware and software troubleshooting.
- FAQs: Access detailed FAQs on the Neotech services page or contact our technical team for assistance.
Packaging/Weight/Dimensions
- Packaging: Secure carton with thick foam for safe transportation.
- Dimensions: 39 x 24 x 32 cm.
- Weight: 5kg for single-screen, 7kg for dual-screen models.
Shop Today & Receive Delivery Across the UAE!
Order the Neotech NT-R1001 POS System today and enjoy fast, reliable delivery across the UAE. We ensure timely and secure shipments to Dubai, Abu Dhabi, Sharjah, and beyond.
Best Price Guarantee
We offer the best price for the Neotech NT-R1001 in Dubai, UAE. Found it cheaper elsewhere? We’ll match it. Buy now and maximize value for your business.
Stock Availability
Most configurations are in stock. For custom setups or bulk orders, delivery is arranged within 10–15 business days.
Get in Touch
For product inquiries, compatibility questions, or pricing details, contact us today. Our team is dedicated to helping you choose the best solution for your business.
Disclaimer
All product details, images, and specifications are for reference purposes only and may vary. Please confirm specifics with our sales team before making a purchase.
Call to Action
Upgrade your business with the Neotech NT-R1001 POS System. Order now to experience efficient, secure, and advanced point-of-sale technology. Perfect for retail, restaurants, and healthcare—revolutionize your operations today!
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 30-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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