NEOTECH
Barcode Scanner - Nogtek K-PS60H 2D Omni Barcode Scanner
Barcode Scanner - Nogtek K-PS60H 2D Omni Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Nogtek K-PS60H: Omni 2D Barcode Scanner
Overview:
The Nogtek K-PS60H 2D Omni Barcode Scanner revolutionizes barcode scanning with its omnidirectional capabilities and fast, accurate performance. Designed for both retail and industrial use, this scanner supports 1D and 2D barcodes, enhancing checkout speed and inventory management.
Product Description:
Featuring wireless Bluetooth connectivity, the Nogtek K-PS60H seamlessly integrates with POS and inventory systems, ensuring a clutter-free workspace. Its ergonomic design minimizes user fatigue during extended use, while the rugged casing provides durability against drops and impacts.
Key Features:
- Omnidirectional Scanning: Reads barcodes from any angle.
- Wireless Connectivity: Easy integration with systems via Bluetooth.
- Ergonomic Design: Ensures comfort and reduces fatigue.
- Durable Construction: Withstands harsh environments.
- Wide Barcode Support: Compatible with various barcode types.
- Long Battery Life: Reduces downtime with extended scanning capacity.
- Plug-and-Play Setup: Easy to use without complex installation.
Quality and Performance:
Built to meet high quality and performance standards, the Nogtek K-PS60H is trusted by retailers and industrial users alike. Customer testimonials highlight its reliability, scanning speed, and ease of use, making it a valuable tool in any setting.
Specifications:
- Barcode Types: UPC, EAN, Code 39, Code 128, DataMatrix, QR codes.
- Connectivity: Bluetooth wireless.
- Compatibility: Windows, Android, iOS.
- Battery Life: Extended for long scanning periods.
- Included: Scanner stand for hands-free operation.
Purpose of Use:
Ideal for retail environments requiring efficient checkout processes and inventory management, as well as industrial settings needing rugged equipment for asset tracking.
Supported Operating Systems/Applications/Industries:
Versatile compatibility ensures the K-PS60H meets the needs of diverse industries, including retail, logistics, and manufacturing, across various devices and operating systems.
Benefit Effect:
By streamlining the scanning process, the Nogtek K-PS60H enhances operational efficiency, improves customer satisfaction, and supports effective inventory management.
Warranty Information and FAQs:
Comes with a 1-year warranty, covering technical faults. The FAQ section addresses setup, compatibility, and troubleshooting, ensuring a smooth user experience.
Delivery Services (specific to the UAE):
Offering reliable delivery across major cities and emirates, we guarantee prompt and secure delivery of your Nogtek K-PS60H, ensuring your operations are equipped without delay.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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