NEOTECH
Panasonic JS950WS Stingray POS Terminal
Panasonic JS950WS Stingray POS Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Panasonic JS950WS Stingray POS Terminal: Elevate Your Retail Operations"
Overview: Dive into the world of retail efficiency with the Panasonic JS950WS Stingray POS Terminal. Designed to meet the dynamic needs of today's fast-paced retail environment, this terminal combines innovative technology with user-friendly features. From its customizable display options to its advanced security features, the Stingray POS Terminal is your all-in-one solution for a seamless checkout experience.
Product Description: The Panasonic JS950WS Stingray POS Terminal sets a new standard for retail efficiency and security. Its modular design allows for a customized setup, including a choice of VFD or TFT LCD customer displays and optional ID device integration for enhanced transaction security. The terminal supports various operating systems, ensuring compatibility with your existing software. With dimensions tailored for any retail space and a robust build to withstand the rigors of daily use, it's the ideal choice for businesses looking to upgrade their point of sale system.
Key Features:
- Customizable Displays: Choose from VFD or TFT LCD screens to suit your store's needs.
- Advanced Security: Integrated options for MSR, fingerprint scanning, and Dallas Key Reader ensure transactions are secure.
- Flexible Configurations: Modular design with adjustable dimensions and display positions for seamless integration.
- Reliable Performance: Powered by Microsoft and Intel technology for smooth, efficient operation.
Product Quality and Performance: Experience unmatched reliability and performance with the Panasonic JS950WS Stingray POS Terminal. Crafted with high-quality materials and backed by Panasonic's rigorous quality standards, this POS terminal delivers durability and stability. Whether you opt for the 12.1" or 15" LCD, you'll benefit from clear, user-friendly interfaces and the weight specifications that promise a solid, dependable unit for any retail setting.
Specifications:
- Display Options: VFD (2 or 4 lines of 20 characters) or 8.4” TFT LCD (800 x 600 resolution).
- Security Features: MSR, fingerprint scanner, and Dallas Key Reader via USB interface.
- Dimensions: Varies with configuration, supporting both 12.1” and 15” LCD options.
- Weight: 11.16 Kg for 12.1” LCD model, 12.06 Kg for 15” LCD model.
Purpose of Use: The Panasonic JS950WS Stingray POS Terminal is engineered for retail businesses seeking a high-performance, secure, and customizable point of sale solution. Its versatile design and comprehensive features support a wide range of applications, from small boutiques to large supermarkets, enhancing customer service and operational efficiency.
How to Use: Setting up your Panasonic Stingray POS Terminal is straightforward. Choose your desired display and ID device options, connect to your network via the USB interface, and install your preferred operating system. The terminal is designed for easy integration with your existing retail management software, ensuring a smooth transition and minimal downtime.
Supported OS/Application/Industries: Compatible with various operating systems, including Microsoft Windows, the Panasonic JS950WS Stingray POS Terminal is versatile enough for any retail environment. Its robust design and advanced features make it particularly suited for industries such as hospitality, food and beverage, and high-traffic retail stores.
Benefits & Compatibility:
- Enhanced Customer Experience: Fast, reliable transactions and clear display options improve service.
- Advanced Security: Protect customer data with built-in security features.
- Customizable Design: Tailor the POS to fit your space and operational needs.
- Industry Compatibility: Ideal for a range of retail environments.
Warranty and FAQs: Panasonic offers a comprehensive warranty for the JS950WS Stingray POS Terminal, covering parts and labor to ensure your investment is protected. For more information, please refer to the Neotech product services page or contact our support team for assistance.
Delivery Services (UAE): NEO Digital provides reliable and prompt delivery services for the Panasonic JS950WS Stingray POS Terminal throughout the UAE, ensuring your new POS system arrives safely and on time.
After Sales Support: Our commitment to excellence extends beyond the sale. NEO Digital offers unmatched after-sales support for the Panasonic JS950WS Stingray POS Terminal, ensuring your business continues to operate smoothly.
Request for Customer Reviews and Testimonials: We value your feedback! Share your experience with the Panasonic JS950WS Stingray POS Terminal and help other businesses make informed decisions. Your insights are crucial to us and our community.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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