NEOTECH
Panasonic STINGRAY III Work Station
Panasonic STINGRAY III Work Station
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Panasonic STINGRAY III POS System
Overview:
The Panasonic STINGRAY III Point-of-Sale System is engineered for businesses ready to embrace the future of retail and food service. It blends cutting-edge technology with the adaptability required to keep pace with evolving consumer behaviors and payment methods. The STINGRAY III's modular design, combined with its sleek aesthetics, makes it a perfect fit for any setting - from boutique chic to bustling quick service restaurants.
Product Description:
Introducing the STINGRAY III by Panasonic - a POS system that embodies innovation and durability. Its modular foundation supports rapid changes, ensuring your POS can adapt to new business requirements and mobile payment technologies with ease. Beyond its functional adaptability, the STINGRAY III impresses with its modern design, minimal footprint, and touch screen simplicity, appealing to both customers and operators alike. Despite its stylish exterior, it remains a robust Panasonic workhorse, capable of withstanding the rigors of high-traffic environments.
Key Features:
- Modular Design: Enables quick, tool-free upgrades and repairs.
- Sleek Styling: Enhances customer interaction with its modern, inviting appearance.
- Spill-Proof and Dust-Resistant: IP52-rated for high durability in any environment.
- Flexible Mounting Options: Includes low-profile stands, pedestals, and wall mounts for versatility.
- Small Footprint: 25% less counter space required, optimizing retail space.
- Highly Configurable: Offers a selection of processors and screen options to suit any business need.
- Legacy Compatibility: Works with existing peripherals, safeguarding your hardware investment.
- State-of-the-Art Security: Features encrypted card readers and biometric options for enhanced security.
Product Quality and Performance:
The STINGRAY III stands as a testament to Panasonic's commitment to quality and reliability. Designed for non-stop performance, every component—from the hinge screws to the LCD seals—is meticulously engineered for continuous use in the busiest retail and food service settings.
Specifications:
- Processor Options: From fanless Intel® Celeron® to fan-cooled Intel® Core™ i5 vPro™.
- Display Options: 15" and 17" LED touch panels; optional customer-facing screens.
- Form Factor Flexibility: Upright, low-profile, and wall-mounted configurations available.
- Operating System: Supports a range of Microsoft® Windows® Embedded operating systems.
Purpose of Use:
The STINGRAY III is designed for retailers and food service operators seeking a POS system that combines performance with flexibility, allowing for rapid adaptation to market trends without compromising on style or space.
How to Use:
Leverage the STINGRAY III’s modular design for easy upgrades and maintenance, ensuring your business remains at the forefront of technology. Its intuitive interface and customizable features streamline operations, enhance customer service, and facilitate seamless transactions.
Supported OS/Application/Industries:
With support for multiple Windows® operating systems, the STINGRAY III is suitable for a wide range of applications within the retail and food service industries, from small cafes to large retail chains.
Benefits & Compatibility:
- Adaptability: Quickly respond to changing business needs with its modular design.
- Customer Engagement: Optional customer-facing displays offer interactive experiences.
- Operational Efficiency: Small footprint and spill-proof design maximize space and minimize disruptions.
Warranty and FAQs:
Panasonic provides comprehensive warranty and support options for the STINGRAY III, ensuring peace of mind and reliable performance. Detailed FAQs are available to help users maximize the benefits of their POS system.
Services and Support:
Panasonic offers tailored services and support, from technology consulting and installation to managed IT services and 24/7 help desk support, ensuring the STINGRAY III meets the unique needs of your business.
Share
Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
-
QuickScan
Barcode Scannerthe Datalogic QuickScan 2120 is a highly rated and well-regarded barcode scanner, known for its versatility, performance, and durability.
-
GK420T
Barcode PrinterZebra GK420t It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
LKP43
Mobile PrinterSewoo LKP4 It is a popular choice for small and medium-sized businesses looking for a reliable and cost-effective labeling solution.
-
U220B
Receipt PrinterEpson U220B dot matrix receipt printer is a reliable and cost-effective option for producing high-quality printer and tags with your Epson label printer.
Subscribe to our emails
Join our email list for exclusive offers and the latest news.