NEOTECH
Platen Roller for Barcode Printers
Platen Roller for Barcode Printers
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview
The Platen Roller for Barcode Printers is designed to provide consistent, smooth performance across various barcode printer brands. This high-quality replacement part works seamlessly with popular models like Zebra, Honeywell, Godex, and Argox, ensuring your printer operates at peak efficiency. With durable construction, it supports extended use and helps maintain print quality.
Product Description
This barcode printer platen roller is crafted for durability and optimal performance. Whether you're using Zebra, Honeywell, Godex, or Argox printers, this roller ensures consistent, smooth feeding of labels, reducing wear and tear on the printhead and extending the lifespan of your equipment. A reliable choice for busy retail, logistics, and warehouse environments.
Key Features
- Universal Compatibility: Works with Zebra, Honeywell, Godex, Argox, TSC, Datamax, and other brands
- Smooth Label Feeding: Ensures consistent, smooth operation, reducing printer strain
- Durable Construction: Built to withstand high-volume usage
- Enhanced Print Quality: Maintains consistent label alignment, enhancing readability
Product Quality and Performance
Manufactured with high-quality materials, this platen roller offers excellent durability and enhances print accuracy. It is designed to withstand frequent use in high-demand environments, ensuring your barcode labels are fed smoothly through the printer without disruptions.
Specifications
- Type: Platen roller for barcode printers
- Compatibility: Compatible with Zebra, Honeywell, Godex, Argox, TSC, Datamax, and more
- MOQ: 1 PCS
- Place of Origin: China
Purpose of Use
This platen roller is ideal for replacing worn or damaged rollers in barcode printers. It ensures optimal label feeding and reduces downtime, making it perfect for retail, warehousing, and logistics applications.
How to Use
- Remove Old Roller: Power off the printer, open the platen compartment, and remove the old roller.
- Install New Roller: Align and securely fit the new roller into the designated slot.
- Test: Run a test print to ensure smooth label feeding and proper alignment.
Supported Applications and Industries
Compatible with leading barcode printers, this platen roller meets the needs of retail, warehousing, logistics, and manufacturing sectors. It ensures reliable, high-quality print results across diverse label applications.
Benefits & Compatibility
- Extended Printer Lifespan: Protects printhead and reduces maintenance needs
- Wide Brand Compatibility: Supports leading printer brands for versatile use
- Improved Efficiency: Minimizes print jams, ensuring smooth, uninterrupted printing
Warranty and FAQs
- Warranty: 1-year limited warranty on manufacturing defects
-
FAQs:
- Can I use this roller with other printer brands? Yes, it’s compatible with Zebra, Honeywell, and others.
- How often should the platen roller be replaced? Replace based on usage; signs of wear may indicate the need for replacement.
Packaging/Weight/Dimension
This Platen Roller for Barcode Printers is securely packed to prevent damage during transport. The standard packaging includes a single unit with easy-to-follow installation instructions.
Stock Availability
This item is currently in stock. Contact us to verify availability for bulk orders or inquire about specific compatibility with your printer model.
Get in Touch
For further assistance with selecting the right platen roller for your barcode printer, feel free to contact our support team. We're here to answer your questions and guide you through the setup process.
Disclaimer
The product information provided is for general purposes and may change. Images are for illustration only and may differ from the actual product. For specific details, please contact our sales representative.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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