NEOTECH
Portable Solar Power Station 500W - NEOTECH
Portable Solar Power Station 500W - NEOTECH
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Get the 500W NEOTECH Portable Solar Power Station with pure sine wave, lithium-ion battery, and wireless charging. Perfect for home, outdoor, and commercial use!
Overview: The NEOTECH BAPS-500C Portable Solar Power Station is an innovative energy solution designed to provide reliable power wherever you need it. Whether you're at home, outdoors, or in a commercial setting, this powerful and eco-friendly station features a 500W pure sine wave inverter, a high-capacity 135000mAh lithium-ion battery, and versatile charging options including AC, car, and solar panels. Compact and lightweight, it’s easy to transport and ideal for a variety of applications.
Product Description: The NEOTECH BAPS-500C Portable Solar Power Station combines cutting-edge technology and sustainability. This power station offers a substantial 500W output and a robust 135000mAh lithium-ion battery, ensuring a dependable power supply for all your devices. Equipped with pure sine wave inverter technology, it guarantees stable and efficient power. With multiple charging options, including wireless charging, Type C, and a built-in flashlight, it's perfect for home use, outdoor adventures, and commercial purposes.
Key Features:
- High Capacity: 135000mAh battery providing 499.5Wh of power.
- Pure Sine Wave Inverter: Ensures stable and efficient power.
- Versatile Charging Options: AC, car, solar panel, wireless charging, Type C, and cigar lighter.
- Built-in Flashlight: 3W LED light for emergencies.
- Portable Design: Compact dimensions of 301919.5cm and 7.5kg weight for easy transport.
- Safety Features: Short circuit, low-voltage, overload, and over-temperature protection.
Product Quality and Performance: The NEOTECH BAPS-500C stands out for its superior quality and performance. It meets high standards of reliability and durability, offering consistent power output in various conditions. Customers have praised its dependability and efficiency, making it a trusted choice for both everyday and emergency use.
Specifications:
- Model Number: BAPS-500C
- Rated Power: 500W
- AC Output Voltage: 110-120VAC/220-230VAC
- Frequency: 50Hz/60Hz
- Battery Type: Lithium Ion
- Battery Capacity: 135000mAh/3.7V (499.5Wh)
- Charging Input: 15V 6A
- Cigarette Lighter: 12V 10A
- LED Light: 3W * 8pcs
- USB Output: QC 3.0, 5V/3A, 9V/2A
- DC Output: 12V 10A
- Dimensions (LxWxD): 301919.5cm
- Protection: Short Circuit, Low-Voltage, Overload, Over Temperature
- Storage Temperature: -10℃ to 55℃
- Operating Temperature: -20℃ to 60℃
- Relative Humidity: 10% to 80%
Purpose of Use: The BAPS-500C is perfect for a wide range of applications, from home backup power to outdoor activities and commercial use. Its high capacity and multiple outputs make it suitable for charging laptops, smartphones, small appliances, and more.
How to Use: To use the NEOTECH BAPS-500C, charge it using the included AC adapter, car charger, or solar panel (not included). Connect your devices to the appropriate output ports. Use the built-in flashlight for additional lighting needs. Refer to the user manual for detailed instructions and safety guidelines.
Supported OS/Application/Industries: This power station is compatible with various operating systems and applications, making it ideal for industries such as camping, emergency services, remote work sites, and more. Its versatility enhances efficiency and user experience across different scenarios.
Benefits & Compatibility: The BAPS-500C offers significant benefits, including high energy efficiency and cost savings over time. It's compatible with a wide range of devices and applications, making it a versatile choice for diverse user needs.
Warranty and FAQs: We offer a comprehensive 1-year warranty for the BAPS-500C. For any issues or questions, refer to our FAQ section or contact our support team. Our dedicated after-sales service ensures your satisfaction and peace of mind.
Packaging/Weight/Dimension: The BAPS-500C comes in secure packaging, weighing 7.5kg with dimensions of 301919.5cm. For detailed packaging information and FAQs, visit our product services page.
Shop Today & Receive Your Delivery Across the UAE! Enjoy reliable delivery services across the UAE. From major cities to remote areas, our commitment is to provide timely and secure delivery for all our customers. Start or expand your business with confidence, supported by our unparalleled delivery services.
Best Price Guarantee: We ensure you receive the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best value in Dubai, UAE. Buy now and enjoy quality, innovation, and competitive pricing.
After Sales Support: Our top priority is customer satisfaction. We offer exceptional after-sales support to ensure your experience with the BAPS-500C is seamless and satisfying.
Request for Customer Reviews and Testimonials: We value your feedback. Share your experiences with the BAPS-500C to help others make informed decisions.
Stock Availability: While we strive to keep our inventory up to date, stock availability cannot be guaranteed. Contact us to verify stock before placing your order, especially for time-sensitive needs. Most items are in stock, with non-standard items available within 10-15 working days.
Get in Touch: For questions or feedback, our team is here to support you. Contact us for expert advice on our products, pricing, and availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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