NEOTECH
POSTECH PT-R9200D Dual 15.6" Touch POS with Printer & Scanner
POSTECH PT-R9200D Dual 15.6" Touch POS with Printer & Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Optimize your retail operations with the POSTECH PT-R9200D dual 15.6" touch POS system. Integrated printer and scanner for efficient transactions.
Overview:
The POSTECH PT-R9200D POS System is an advanced, dual 15.6" touch screen solution that revolutionizes point-of-sale transactions. Designed for high-demand retail and hospitality environments, it delivers superior performance with Intel Core i5 processors, integrated printer and scanner, and a sleek, durable design. Perfect for businesses looking to streamline operations and provide faster, more efficient service.
Product Description:
The POSTECH PT-R9200D is a top-tier POS terminal built for demanding retail environments. It combines dual 15.6-inch capacitive touch screens, a powerful Intel Core i5 processor, and 8GB of DDR4 memory, ensuring smooth, uninterrupted operation during peak hours. Its true flat touch screens offer a seamless user interface, making every transaction easy and efficient. The integrated printer and scanner reduce clutter and simplify the setup process, making it the ideal all-in-one solution.
Key Features:
- Dual 15.6" Capacitive Touch Screens: Interactive and responsive for fast transactions and clear visuals.
- Core i5 Processor: Ensures efficient, smooth performance, even in busy environments.
- Integrated Printer & Scanner: All-in-one bundle reduces setup complexity.
- Customizable Design: Choose from black, white, red, and more to match your store’s aesthetic.
- Certified Quality: ROHS, CE, and FCC certifications guarantee high standards and durability.
Product Quality and Performance:
The POSTECH PT-R9200D excels in quality and performance. Its Intel Core i5 delivers high processing speeds, ensuring fast, reliable operation for demanding retail and hospitality environments. The dual touch screens enhance the user experience, allowing customers and staff to interact seamlessly. The rugged aluminum build ensures longevity, backed by ROHS, CE, and FCC certifications for reliability and durability.
Specifications:
- Processor: Intel Core i5-5300U CPU 2.30GHz (Optional Core i7)
- Memory: 8GB DDR4
- Storage: 256GB SSD
- Display: Dual 15.6" Capacitive Touch Screens (1366x768 or 1920x1080)
- Operating System: Windows 10 Pro
- Connectivity: Ethernet (10M/100M/1000M), USB, Bluetooth, Wi-Fi
- Color Options: Black, White, Red, Purple (Customizable)
- Warranty: 3 Years
Purpose of Use:
Perfect for retail, hospitality, and service industries, the POSTECH PT-R9200D simplifies daily operations by streamlining transactions, inventory management, and customer interactions. Its dual-screen setup is ideal for both customer-facing and staff-side interactions, enhancing productivity and ensuring seamless service delivery.
How to Use:
- Install and Configure: Connect the system to your network using the Ethernet or Wi-Fi options.
- Set Up Software: Install your preferred POS software, compatible with Windows 10 Pro.
- Start Transactions: Utilize the dual screens for fast, easy sales and payment processing.
- Integrated Printer and Scanner: Leverage the built-in peripherals for efficient receipt printing and product scanning.
Supported OS/Application/Industries:
The POSTECH PT-R9200D supports Windows 10 Pro, ensuring compatibility with most retail and hospitality software. It is a versatile POS system ideal for supermarkets, grocery stores, cafes, restaurants, and boutiques.
Benefits & Compatibility:
- Dual-Screen Functionality: Simplifies transactions, enhances customer interaction, and boosts efficiency.
- High-Speed Processing: The Intel Core i5 ensures fast, reliable performance, even during peak hours.
- Built-in Printer & Scanner: An all-in-one solution to minimize setup and streamline operations.
- Customizable Design: Tailor the device’s appearance to match your store’s branding.
Warranty and FAQs:
The POSTECH PT-R9200D includes a 3-year warranty for hardware support and maintenance, ensuring your investment is protected. Visit our FAQ section for more details on setup, configuration, and troubleshooting.
Packaging/Weight/Dimension:
- Packaging Size: 46 x 35 x 47 cm
- Gross Weight: 8.5 kg
- Included Items: POS terminal, integrated printer and scanner, power adapter, and user manual.
Shop Today & Receive Your Delivery Across the UAE:
Order your POSTECH PT-R9200D today and enjoy fast, reliable delivery throughout the UAE, including Dubai, Abu Dhabi, Sharjah, and all other major cities. We prioritize secure, timely deliveries to keep your business running smoothly.
Best Price Guarantee:
Get the best price guarantee on the POSTECH PT-R9200D POS System. If you find a lower price elsewhere, we’ll match it! Shop confidently, knowing you’re receiving top value for a premium product.
After Sales Support:
Our dedicated customer support team is ready to assist you with setup, maintenance, and any inquiries after purchase. The POSTECH PT-R9200D comes with a 3-year warranty to ensure your business operations run smoothly.
Request for Customer Reviews and Testimonials:
We invite you to share your experience with the POSTECH PT-R9200D. Leave a review to help other customers make informed decisions and let us know how the product has enhanced your business.
Stock Availability:
We maintain regular stock for the POSTECH PT-R9200D but recommend checking availability before placing your order. Non-standard configurations may require 10-15 working days after confirmation. Contact us for up-to-date stock information.
Get in Touch:
For more details about the POSTECH PT-R9200D or any other inquiries, contact our team today. We’re here to help with expert advice on pricing, stock availability, and more.
Disclaimer:
All product images and descriptions are for illustration purposes only and may not exactly represent the final product. NEOTECH is not responsible for any discrepancies. Always confirm product specifications with a sales representative before finalizing your purchase. Product availability and prices are subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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