NEOTECH
Postech MRZ Passport Reader
Postech MRZ Passport Reader
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Full-Page MRZ Passport Reader for high-accuracy and fast scanning. Ideal for airports, customs, and hotels. Shop now for reliable passport scanning solutions.
Overview Introducing the Full-Page MRZ Passport Reader, a state-of-the-art document scanner designed to enhance efficiency and accuracy in passport reading. This advanced scanner uses CMOS technology to deliver high-resolution scans, making it ideal for airports, customs, hotels, and border access control. Its compact design and robust performance ensure seamless integration into any security infrastructure.
Product Description The Full-Page MRZ Passport Reader offers unparalleled performance with a 1280*1080 optical resolution and an auto sensor feature for quick and accurate scanning. Designed with a focus on durability and ease of use, it supports USB and RS232 interfaces, ensuring compatibility with various systems. The scanner's red LED light source enhances visibility, allowing for precise OCR processing.
Key Features
- High Resolution: 1280*1080 optical resolution for clear and detailed scans.
- Auto Sensor: Automatically detects and scans documents for efficiency.
- Durability: Designed to withstand drops from 1.5 meters.
- Wide Application: Suitable for kiosks, airports, customs, hotels, and more.
- Versatile Interfaces: Supports USB and RS232 for easy integration.
Product Quality and Performance The Full-Page MRZ Passport Reader is built to deliver consistent performance. It can operate in a wide range of temperatures, from 0° to 50° C, and is designed to function in high humidity environments. The scanner’s robust build ensures longevity and reliable performance even in demanding conditions.
Specifications
- Type: Document Scanner
- Scan Element Type: CMOS
- Interface Type: USB, RS232
- Optical Resolution: 1280*1080
- Dimensions: 15214980 mm
- Weight: 376 g
- Operating Temperature: 0° to 50° C
- Storage Temperature: -40° to 70° C
- Humidity: 0% to 95% non-condensing
- Light Source: Red LED
- Decode Capabilities: 1D (UPC, EAN, Code128), 2D (QR Code, PDF417, Data Matrix)
Purpose of Use Designed to meet the rigorous demands of security and identification verification, the Full-Page MRZ Passport Reader is perfect for environments that require fast, accurate document scanning. Its high-resolution capabilities and robust build make it suitable for continuous use in high-traffic areas.
How to Use To use the Full-Page MRZ Passport Reader, simply connect it via USB or RS232 to your system. Place the passport on the scanner, and the auto sensor will detect and begin scanning. Ensure regular maintenance by keeping the scanner clean and free of dust to maintain optimal performance.
Supported OS/Application/Industries The Full-Page MRZ Passport Reader is compatible with various operating systems and applications, making it suitable for industries like travel, hospitality, and security. It enhances efficiency and accuracy in processing travel documents, improving overall customer service and security measures.
Benefits & Compatibility This scanner offers significant benefits, including high-speed scanning, precision, and compatibility with multiple systems. Its energy-efficient design helps reduce operational costs while maintaining high performance. The scanner's compatibility with various applications ensures it can be integrated seamlessly into existing workflows.
Warranty and FAQs The Full-Page MRZ Passport Reader comes with a comprehensive one-year warranty covering repairs and replacements. For detailed FAQs, please refer to the Neotech product services page. In case of product failure, contact our sales representative for verification and follow the RMA (Return Merchandise Authorization) procedure if necessary.
Packaging/Weight/Dimension Each unit of the Full-Page MRZ Passport Reader is packaged securely, with a single package size of 28X24X20 cm and a gross weight of 2.000 kg. This ensures the product is protected during transit and arrives in perfect condition.
Shop Today & Receive Your Delivery Across the UAE! Unlock the potential of your business with our reliable delivery services across the UAE. Shop today and enjoy fast, secure, and timely delivery to all major cities and emirates. Our commitment to quality ensures you receive your product swiftly and in excellent condition.
Best Price Guarantee We offer the best prices on the market. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE. Buy now and receive unbeatable value for your money.
After Sales Support Our top priority is customer satisfaction. We provide exceptional after-sales support to ensure you are satisfied with your purchase. Contact us for any assistance, and we will be happy to help.
Request for Customer Reviews and Testimonials We value your feedback. Please share your positive experiences with our Full-Page MRZ Passport Reader. Your reviews and testimonials help us improve and provide better services.
Stock Availability While we strive to keep our inventory up to date, we cannot guarantee stock availability at all times. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify stock availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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