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NEOTECH

Postech PT-3230 VFD Customer Display

Postech PT-3230 VFD Customer Display

Regular price Dhs. 514.29 AED
Regular price Dhs. 628.57 AED Sale price Dhs. 514.29 AED
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Taxes included. Shipping calculated at checkout.

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Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Postech PT-3230 VFD Customer Display - Efficient & Clear Customer Interaction

Overview

Experience a new level of customer service with the Postech PT-3230 VFD Customer Display. Designed for clarity and convenience, this display enhances customer interactions across various business environments with its bright, clear visual output.

Product Description

The Postech PT-3230 shines with its 2-line, 20-character VFD display, offering unmatched clarity that keeps your customers informed and engaged. With adjustable viewing angles and an easy installation process, whether mounted on a pole or placed on a flat surface, it seamlessly fits into any business setting. This display's compatibility with numerous POS systems through USB or serial connections makes it a versatile choice for optimizing counter space without sacrificing performance.

Key Features

  • Vivid VFD Display: 2-line, 20-character visibility ensures clear communication with customers.
  • Adjustable Viewing Angles: Easily adjust from 0° to 36° to enhance readability.
  • Versatile Connectivity: Supports both USB and serial connections, fitting a broad range of POS systems.
  • Energy Efficient: Low power consumption contributes to a sustainable operation.

Quality and Performance

Built to meet high standards of quality and reliability, the Postech PT-3230 delivers consistent performance. Its robust construction and compatibility with multiple command sets ensure a durable and versatile solution for customer engagement.

Specifications

  • Display Type: VFD, 2-line, 20-character
  • Adjustability: Viewing angles from 0° to 36°
  • Connectivity Options: USB, Serial
  • Power Efficiency: Low consumption
  • OS Compatibility: Supports extensive operating systems including Windows and Android

Purpose of Use

Ideal for businesses seeking to provide crystal-clear, accurate information at the point of sale. It enhances service quality in sectors like retail, hospitality, and more, improving overall customer experience.

Supported Operating Systems

The device is compatible with a wide range of operating systems, ensuring easy integration into existing setups.

Supported Applications

Perfect for use in retail stores, supermarkets, and restaurants where displaying customer information is crucial.

Supported Industries

This display is a valuable tool for any sector aiming to boost customer interaction and satisfaction, including retail and hospitality.

Benefits & Compatibility

  • Enhances Customer Satisfaction: By providing clear, immediate information, it leads to smoother transactions.
  • Broad Compatibility: Works with various devices and systems, ensuring flexibility in deployment.

Warranty and FAQs

Comes with a 1-year warranty, supported by NEOTECH’s comprehensive customer service. For more detailed support, customers can access our FAQs or contact us directly for assistance.

Delivery Services

Enjoy reliable and prompt delivery services across the UAE, including all major cities and emirates. Our commitment ensures your business can enhance its customer service efficiently.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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