NEOTECH
Postech PT-R200 LAN Thermal Receipt Printer
Postech PT-R200 LAN Thermal Receipt Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Postech PT-R200 LAN Thermal Receipt Printer for swift, reliable receipt printing in retail and grocery stores. Buy now!
Overview:
The Postech PT-R200 LAN Thermal Receipt Printer offers swift printing and exceptional performance, perfect for supermarkets, grocery stores, and various industries. With its high-speed printing and reliable build, it is designed to enhance workflow efficiency.
Product Description:
The PT-R200 LAN Thermal Receipt Printer is designed to deliver high-quality prints at remarkable speeds. It features universal compatibility and a robust build, making it suitable for various retail environments. This printer offers automatic paper cutting and can be wall-mounted to save space.
Key Features:
- Fast Printing: Achieves speeds of up to 250mm/s, reducing wait times.
- Versatile Connectivity: Includes Ethernet, Serial, and USB interfaces for comprehensive compatibility.
- Durable Design: CE, FCC, and 3C certified, ensuring long-term reliability and safety.
- User-Friendly: Features automatic paper cutting and a space-saving wall-mounted design.
- Universal Compatibility: Supports IOS, Android, Windows, Mac OS, and Linux.
Product Quality and Performance:
The PT-R200 is built to last with a print head life of 1.5 million times of single printing and paper cutting. Its high-speed performance and reliability make it an essential tool for busy retail environments.
Specifications:
- Print Method: Line Type Direct Thermal Sensitivity
- Resolution: 203 DPI for clear and crisp printouts
- Paper Handling: Supports a paper width of 79.5±0.5mm and a roll diameter of up to 83mm
- Dimensions: Compact footprint at 185 x 130 x 130mm, perfect for tight spaces
- Print Speed: Up to 250mm/s
- Interfaces: Ethernet, Serial, and USB
- Power Supply: AC100-240V, DC24V/2.5A
Purpose of Use:
Designed for supermarkets, grocery stores, and retail businesses, the PT-R200 streamlines checkout processes with its fast printing and reliable performance. It is also suitable for logistics, healthcare, and various other industries requiring efficient receipt printing solutions.
How to Use:
Integrate the PT-R200 into your existing systems with its plug-and-play setup. Use the utility software to fine-tune print settings and monitor printer status for optimal performance.
Supported OS/Application/Industries:
The PT-R200 is compatible with IOS, Android, Windows, Mac OS, and Linux, making it versatile for various applications:
- Retail: Enhances point-of-sale transactions with quick receipt printing.
- Healthcare: Ideal for printing patient wristbands and prescription labels.
- Logistics: Suitable for labeling in fast-paced shipping and receiving environments.
Benefits & Compatibility:
The PT-R200 boosts workplace efficiency with its fast print speed and offers significant cost savings due to its thermal printing technology, which eliminates the need for ink or toner.
Warranty and FAQs:
The PT-R200 comes with a one-year warranty, ensuring peace of mind. For more information on operation or troubleshooting, visit our comprehensive FAQ section on the Neotech product services page.
Packaging/Weight/Dimension:
- Packaging: Single unit
- Weight: 1.05KG
- Dimensions: 185 x 130 x 130mm
Shop Today & Receive Your Delivery Across the UAE!
Take advantage of our efficient delivery services across the UAE, including major cities and emirates. Shop the PT-R200 LAN Thermal Receipt Printer now and experience the pinnacle of printing efficiency and reliability.
Best Price Guarantee:
We offer competitive pricing on the PT-R200 LAN Thermal Receipt Printer, with a price match guarantee. Experience the best value for your investment, underscored by our commitment to quality and customer satisfaction.
After Sales Support:
Our commitment extends beyond the sale with excellent after-sales support, ensuring that you continue to benefit from your PT-R200 printer without any disruptions.
Request for Customer Reviews and Testimonials:
We value your feedback! Please share your experiences with the PT-R200 printer to help us continue improving and serving you better.
Get in Touch:
If you have questions or concerns about our company's products, pricing, or availability, please seek expert advice. Additionally, if you want to provide feedback, our team is here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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