NEOTECH
NEOPOS NP-R6120 Orbit Barcode Scanner
NEOPOS NP-R6120 Orbit Barcode Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the NEOPOS NP-R6120 Orbit Barcode Scanner. Compact, versatile, and efficient with wireless transmission and excellent decoding ability.
Overview
Engage with the NEOPOS NP-R6120 Orbit Barcode Scanner
The NEOPOS NP-R6120 Orbit Barcode Scanner is designed to deliver high performance in various applications, from retail to logistics. This compact, lightweight scanner boasts an impressive 80-meter viewing distance for wireless transmission, making it incredibly versatile. Additionally, it supports multiple modes, including Bluetooth, 2.4G, and wired, ensuring seamless integration with various devices and operating systems.
Product Performance Description
Exceptional Performance and Versatility
The NEOPOS NP-R6120 offers excellent decoding ability, capable of scanning 1D and 2D barcodes on both paper and screen. With support for smart devices such as smartphones, tablets, and computers, it is compatible with Windows, Android, and iOS. This scanner is perfect for use in supermarkets, retail stores, warehouses, logistics, libraries, and the medical field.
Key Features
- Compact and Portable: Mini size, light, and portable.
- Wireless Transmission: 80m viewing distance.
- Multiple Modes: Bluetooth, 2.4G, and wired.
- Versatile Support: HID/SPP/BLE modes.
- Instant Upload and Storage: Supports instant upload and storage modes.
- Excellent Decoding Ability: Fast scanning for 1D and 2D barcodes.
- Wide Compatibility: Supports smartphones, tablets, and computers; compatible with Windows, Android, and iOS.
- Customizable: Can be customized according to customer demand.
Product Quality and Performance
Reliable and Efficient
The NP-R6120 is built to withstand rigorous use with a robust design and exceptional performance metrics. It features a scanning speed of 2200 times per second and a high optical resolution of 4 mil. Additionally, its error rate is less than 1/2,000,000, ensuring reliable performance.
Specifications
- Type: Barcode Scanner
- Scan Element Type: CMOS
- Warranty: 1-Year
- After-sales Service: Return and Replacement, Repair, Free spare parts, Onsite Training, and Technical Support
- Color Depth: 32 Bit
- Interface Type: USB, COM
- Max Paper Size: A4
- Optical Resolution: 4mil
- Scan Speed: 2200 times/second
- Brand Name: NEOPOS
- Color: Silver, Black
- Product Introduction: 1D 2D Desktop Barcode Scanner Omnidirectional
- Product Type: Desktop barcode scanner
- Product Features: QR code scanner
- Scanning Angle: Roll 360°/ Pitch ±65°/ Yaw ±65°
- Error Rate: ≤1/2,000,000
- Current: Work Current 320mA, Stand-by Current 235mA, Starting Current 315mA
- Optical Resolution: CMOS 640 pixels (H) x 480 pixels (V)
- Working Temperature: -20℃~60℃
- Humidity: 5% to 95% relative humidity, non-condensing
Purpose of Use
Wide Application Range
The NP-R6120 is suitable for a wide range of applications, including supermarkets, retail, warehouses, logistics, libraries, and the medical sector. It addresses specific needs by offering reliable scanning capabilities, enhancing operational efficiency.
How to Use
User-Friendly Operation
Operating the NP-R6120 is straightforward. Simply connect it to your device via USB, Bluetooth, or 2.4G, and begin scanning. For optimal performance, ensure that the scanner is charged and positioned correctly to capture barcodes efficiently.
Supported OS/Application/Industries
Comprehensive Compatibility
The NP-R6120 is compatible with various operating systems, including Windows, Android, and iOS. It is ideal for industries such as retail, logistics, healthcare, and manufacturing.
Benefits & Compatibility
Enhance Efficiency and Compatibility
The NP-R6120 offers numerous benefits, such as energy efficiency and cost savings over time. Its compatibility with multiple devices and operating systems ensures it meets diverse operational requirements.
Warranty and FAQs
Comprehensive Support and Information
The NP-R6120 comes with a 1-year warranty. For common inquiries, refer to our FAQ section or contact our sales representative for assistance. In case of any issues, our RMA procedure ensures prompt resolution.
Packaging/Weight/Dimension
Detailed Packaging Information
- Weight: 249g
- Dimension: 140.20mm x 84mm x 90.10mm
- Standard List: Scanner1, Cable1, Manual1, Box1
- Carton Size: 505305378mm
- Carton Weight: 8KGS (20pcs/CTN)
Shop Today & Receive Your Delivery Across the UAE!
Reliable and Timely Delivery
Purchase the NEOPOS NP-R6120 Orbit Barcode Scanner today and benefit from our reliable delivery service across the UAE. We ensure timely and secure delivery to major cities and emirates.
Best Price Guarantee
Competitive Pricing
We offer the best prices for the NEOPOS NP-R6120. If you find a lower price elsewhere, we will match it. Shop with confidence for the best value.
After Sales Support
Dedicated Customer Support
Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support to address any concerns and ensure your continued satisfaction.
Request for Customer Reviews and Testimonials
Share Your Experience
We value your feedback. Please share your reviews or testimonials to help us improve and serve you better.
Stock Availability
Up-to-date Inventory
While we strive to keep our inventory current, please verify stock availability for time-sensitive orders. Most items are available in stock or can be supplied within 10-15 working days after confirmation.
Get in Touch
Contact Us
For any questions or feedback about our products, pricing, or availability, please contact our expert team. We are here to support you.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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