NEOTECH
POSTECH PT-RT100 15" Touch POS | Intel Core i5-12th | 16GB | WiFi
POSTECH PT-RT100 15" Touch POS | Intel Core i5-12th | 16GB | WiFi
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the 15” POSTECH PT-RT100 POS system with Intel i5-12th Gen processor, 16GB RAM, 256GB SSD, and built-in WiFi. High durability and performance!
Overview
The POSTECH PT-RT100 is a cutting-edge POS system designed for businesses aiming for top-notch efficiency and reliability. Powered by Intel’s 12th Gen Core i5 processor, this sleek 15-inch touch POS device boasts a capacitive multi-touch display, robust performance, and industrial-grade durability. Built with high-resolution WLED backlight technology, it ensures exceptional brightness and clarity, enhancing user experience. With built-in WiFi, Bluetooth 4.2, and a lightweight aluminum alloy base, this system is tailored for businesses needing seamless integration, fast transactions, and long-lasting reliability.
Product Description
Revolutionize your business operations with the POSTECH PT-RT100 15-inch POS system. This all-in-one POS solution delivers unparalleled performance with its Intel Core i5-12th Gen processor, 16GB RAM, and a 256GB SSD. Its capacitive multi-touch screen ensures smooth navigation even in challenging environments. Ideal for retail, hospitality, and food service industries, the PT-RT100 is engineered to provide seamless transactions, efficient operations, and a modern aesthetic. Designed with advanced connectivity, including built-in WiFi, it supports various OS systems such as Windows 10/11 and Linux, making it a versatile choice for growing businesses.
Key Features
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Processor: Intel Core i5-12th Gen, 1.6 GHz (Turbo up to 4.4 GHz)
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RAM: 16GB DDR4 for high-speed multitasking
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Storage: 256GB SSD for faster boot-up and data access
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Display: 15.0" TFT LCD with WLED Backlight
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Resolution: 1024 x 768 (IPS)
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Brightness: 350 cd/m²
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Hardness: 7H glass for durability
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Touch Screen: Industrial-grade capacitive 10-point multi-touch
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Connectivity: Built-in WiFi, Bluetooth 4.2, multiple USB and HDMI ports
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Durability: 50,000+ hours MTBF with robust aluminum alloy build
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Warranty: 1-year free warranty, extendable up to 5 years
Specifications
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Processor: Intel® Core™ i5-1245U, 12MB cache
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RAM: DDR4 16GB
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Storage: 256GB SSD (Expandable to 512GB)
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Display: 15.0" IPS TFT LCD, 1024x768 resolution
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Touch Screen: Capacitive 10-point multi-touch
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Connectivity:
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1x HDMI, 1x VGA, 6x USB, 1x LAN, 1x Line Out, 1x MIC In
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Built-in WiFi (2.4GHz/5.0GHz) and Bluetooth 4.2
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Dimensions: 420mm(W) x 380mm(H) x 200mm(D)
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Weight: 4.2kg (Net), 6.3kg (Packed)
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Operating System: Supports Windows 10/11, Linux (Ubuntu 18.04 - 22.04)
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Certifications: CE, FCC, ROHS
Supported OS/Application/Industries
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Operating Systems: Windows 10, Windows 11, Linux (Ubuntu)
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Applications: Retail, Hospitality, Food Service, Warehousing
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Industries: Supermarkets, Cafes, Restaurants, Hotels, Logistics
Benefits & Compatibility
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Enhanced Efficiency: Faster transactions with 10-point touch screen
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Durable Build: 7H hardness and aluminum alloy base
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Energy Efficient: Low power consumption with WLED backlight
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Universal Compatibility: Supports various operating systems and peripherals
Purpose of Use
The POSTECH PT-RT100 is perfect for streamlining retail operations, managing inventory, processing payments, and enhancing customer service. Ideal for environments requiring high-performance and durability.
How to Use
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Unbox the PT-RT100 POS system and connect to power.
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Install the desired operating system (Windows/Linux).
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Configure network settings (WiFi/Bluetooth).
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Install required software for your business operations.
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Begin transactions with the user-friendly touch interface.
Packaging/Weight/Dimensions
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Net Weight: 4.2kg
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Packing Weight: 6.3kg
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Dimensions: 420mm x 380mm x 200mm
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Materials: Aluminum alloy base with ABS plastic display case
Warranty and FAQs
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Warranty: 1-year free warranty; extended plans up to 5 years available
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FAQs:
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Can I upgrade the RAM and SSD? Yes, the device supports expandable SSD up to 512GB.
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Does it support dual screens? Yes, external screens can be connected via HDMI or VGA.
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Is it water and oil resistant? The capacitive touch screen is designed for industrial use, including water and oil resistance.
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Performance, Quality, Durability, and Reliability
The PT-RT100 excels in performance with its Intel i5-12th Gen processor. Built for long-lasting reliability, it meets stringent quality standards and offers a seamless user experience. Designed for 24/7 operations, its components ensure durability and minimal downtime.
Best Price Guarantee
We guarantee the best price for the POSTECH PT-RT100 in the UAE. If you find a better price, we’ll match it. Enjoy quality and value combined.
Shop Today & Receive Your Delivery Across the UAE!
Order your POSTECH PT-RT100 POS system today and enjoy fast, reliable delivery across the UAE. Serving major cities with guaranteed satisfaction and prompt service.
Request for Customer Reviews and Testimonials
Share your experience with the POSTECH PT-RT100! Your feedback helps us improve and assist others in choosing the best POS solutions.
After Sales Support
We offer comprehensive after-sales support, including troubleshooting, RMA processing, and extended warranty plans. Contact us anytime for assistance.
Get in Touch
Have questions? Reach out to our experts for guidance on pricing, stock availability, or product features. We’re here to help!
Stock Availability
While we strive to maintain ample stock, availability is subject to demand. For urgent orders, confirm stock with our team before purchasing.
Disclaimer
All product details are for informational purposes and may vary. Images are illustrative and might not perfectly represent the product. Please verify specifications and pricing with our sales team.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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