NEOTECH
Postech X33345 2D Wireless Barcode Scanner
Postech X33345 2D Wireless Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the X33345 Wireless Barcode Scanner. Fast, reliable, and perfect for decoding 1D and 2D barcodes. Enhance your operations with POSTECH.
Overview
The X33345 2D Wireless 2.4G Barcode Scanner is designed for high-speed, accurate decoding of both 1D and 2D barcodes. Its advanced features, including 433 wireless and USB wired connections, ensure flexibility and reliability. With a sleek design and robust construction, this scanner is ideal for various applications, including retail, warehousing, and logistics.
Product Description
Crafted from durable ABS material, the X33345 scanner is built to withstand daily use in demanding environments. Its ergonomic design and lightweight (283g) ensure easy handling and portability. This scanner features a flat CMOS sensor and a powerful 32-bit ARM MCU processor, delivering high-resolution scanning and quick processing speeds.
Key Features
- Advanced CMOS Sensor: High-resolution scanning for both 1D and 2D barcodes.
- Wireless Connectivity: 433 wireless and USB wired connections for flexible operation.
- Multi-Language Support: Compatible with various languages and virtual keyboards.
- Wide Compatibility: Supports Linux, Android, Windows XP/7/8/10, and MAC operating systems.
- Auto-Sensing Trigger Mode: Allows for hands-free operation and increased efficiency.
- High Scan Speed: Scans at a rate of 35cm/sec for Code128 and 45cm/sec for QR codes.
- Durable Build: Made with robust ABS material for enhanced durability and shock resistance.
- User-Friendly Indicators: Buzzer, LED lights, and shock feedback provide clear operation feedback.
- Energy Efficient: Low power consumption with a built-in lithium battery.
Product Quality and Performance
The X33345 stands out for its exceptional quality and performance. It offers an IP52 rating for dust and water resistance, making it suitable for various environments. The scanner’s high motion tolerance and low error rate ensure reliable barcode reading even under challenging conditions. Its ergonomic design and robust construction ensure it can withstand daily use in high-traffic areas.
Specifications
- Material: ABS
- Power Supply: Charging DC 5V ±5%; Built-in lithium battery
- Current: 410mA (working); 2mA (standby); 750mA (maximum)
- Weight: 283g ± 5g (without cable)
- Size: 93.4mm x 73.8mm x 151.2mm
- Color: Black, White
- Button Life: >100,000 presses
- Interface: USB; 433 wireless
- System Supported: Linux, Android, Windows XP/7/8/10, MAC
- Language Supported: Multiple including English, French, German, Spanish, Russian, etc.
- Sensor: Flat CMOS Sensor 640*480
- Processor: 32-bit ARM MCU + BGA
- Storage: 512 KB (customizable)
- Light Source: White LED illumination + Red LED focus
- Motion Tolerance: Code128: 35cm/sec; QR: 45cm/sec
- Wireless Transmission Distance: 433 ≤1000m (visual range)
- Reading Mode: Image
- Resolution: ≥5mil
- Bit Error Rate: 1/5000000
- Trigger Mode: Manual; Auto-Sensing; Continuous scanning
- Prompt Mode: Buzzer, LED indicator, Shock feedback
- Scanning Angle: Tilt ±55°, Deflection ±55°, Rotation 360°
- Reading Distance: 10mm-600mm
- Print Contrast: ≥25%
- Charging Time: Approximately 8 hours
- Working Time: Approximately 42 hours
- IP Grade: IP52
Purpose of Use
The X-33345 is perfect for use in retail stores, warehouses, and logistics operations, where quick and accurate barcode scanning is essential. Its wireless capabilities and versatile design ensure seamless integration into various workflows, enhancing productivity and reducing manual effort.
How to Use
Connect the X-33345 to your system using the USB interface or utilize its wireless capabilities for flexible operation. Place the barcode in front of the scanner's window, and it will automatically detect and scan the barcode. The buzzer, LED indicators, and shock feedback provide clear feedback on successful scans. Regular cleaning of the scanner’s window and proper maintenance will ensure optimal performance.
Supported OS/Application/Industries
The X-33345 is compatible with multiple operating systems including Linux, Android, Windows XP/7/8/10, and MAC. It is suitable for various industries such as retail, warehousing, logistics, and manufacturing, providing efficient and reliable barcode scanning solutions.
Benefits & Compatibility
The X-33345 offers numerous benefits, including high-speed scanning, durability, and broad compatibility with various systems and applications. Its energy-efficient design and robust build make it a cost-effective choice for businesses. Additionally, its compatibility with multiple OS and applications enhances its versatility and usability.
Warranty and FAQs
The X-33345 comes with a comprehensive one-year warranty. For common inquiries, refer to our FAQ section or contact our customer support for assistance. In case of any issues, our RMA procedure ensures quick and efficient resolution.
Packaging/Weight/Dimension
- Packaging Details: Bubble bag and kraft paper box
- Single Package Size: 24.3 x 23.8 x 18.1 cm
- Single Gross Weight: 1.500 kg
Shop Today & Receive Your Delivery Across the UAE!
Order the X-33345 today and enjoy our fast delivery services across the UAE. We deliver to major cities and emirates, ensuring timely and secure delivery. Enhance your business operations with our reliable delivery services.
Best Price Guarantee
We offer the best price guarantee on the X-33345. If you find a lower price elsewhere, we will match it. Shop with us for the best value in Dubai, UAE. Buy now and get quality and innovation at competitive prices.
After Sales Support
Our dedicated after-sales support team is committed to ensuring your complete satisfaction. From setup to troubleshooting, we provide exceptional service and support.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the X-33345 Wireless 2D Barcode Scanner to help us improve and assist other customers in making informed decisions.
Stock Availability
While we strive to maintain ample stock, we recommend contacting us to verify availability for time-sensitive orders. Most items are usually in stock, but non-standard items may take 10-15 working days for availability after confirmation.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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