NEOTECH
Sewoo LK-B20Ⅱ 4" Thermal & Direct Thermal Printer
Sewoo LK-B20Ⅱ 4" Thermal & Direct Thermal Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the versatile Sewoo LK-B20Ⅱ 4" printer for thermal transfer & direct thermal printing. Ideal for barcode and tag applications. Fast and eco-friendly.
Overview:
The Sewoo LK-B20Ⅱ is a highly versatile 4-inch thermal transfer and direct thermal printer designed to deliver high-quality printing for various applications. Whether you need to print barcodes, tags, or labels, this printer ensures precision, speed, and eco-efficiency, making it a top choice for businesses in retail, logistics, and healthcare industries.
Product Description:
With both thermal transfer and direct thermal printing capabilities, the Sewoo LK-B20Ⅱ is built to meet your high-volume printing needs. It supports a wide range of media types, including rolls, fanfolds, tags, blackmarks, and continuous media, making it ideal for a variety of applications. The printer operates at a speed of 127 mm/sec and a maximum print width of 104 mm, ensuring fast and efficient label production. Its eco-friendly design, featuring a 360M ribbon length, reduces replacement frequency, cutting down operational downtime.
Key Features:
- Thermal Transfer & Direct Thermal Printing: Versatility for multiple printing needs.
- Wide Media Support: Prints on rolls, fanfolds, tags, blackmarks, and continuous media.
- High-Speed Printing: Capable of up to 127 mm/sec for fast label production.
- Adjustable Paper Width: Handles widths from 18mm to 118mm for varied label sizes.
- Eco-Friendly Design: 360M ribbon length minimizes frequent replacement.
- Multiple Connectivity Options: Available with USB, Serial, Ethernet, and optional Wi-Fi or Bluetooth.
Product Quality and Performance:
The Sewoo LK-B20Ⅱ offers reliable, high-quality performance, making it a staple in high-demand environments. The printer’s durability and performance consistency have been praised by users for its ease of use and ability to handle large printing volumes with minimal maintenance.
Specifications:
- Media Types: Roll, Fanfold, Tag, Blackmark, Continuous
- Media Width: 18-118mm (0.7”-4.6”)
- Print Speed: Up to 127 mm/sec
- Resolution: 203 DPI (8 dots/mm)
- Ribbon Length: 360M, Ø 67mm (2.63")
- Interfaces: USB, Serial (RS-232C), Ethernet, Wi-Fi (optional), Bluetooth 4.2 + BLE (optional)
Purpose of Use:
Ideal for retail, logistics, and healthcare industries, the Sewoo LK-B20Ⅱ addresses the need for high-speed, high-quality printing for barcodes, tags, and labels. Its eco-friendly design and minimal maintenance requirements make it an excellent choice for businesses looking to streamline their printing processes.
How to Use:
Connect the Sewoo LK-B20Ⅱ via USB, Serial, or Ethernet. Load the correct media and ribbon, and use the "Label Cooker" software to create and print labels. The printer is designed for easy setup and operation, ensuring efficient use with minimal training.
Supported OS/Application/Industries:
- Supported OS: Windows, Linux, Mac
- Applications: Barcode, tag, and label printing for retail, logistics, and healthcare
- Industries: Retail, Logistics, Healthcare
Benefits & Compatibility:
- Energy-Efficient: Reduces operational costs with its eco-friendly design.
- Compatibility: Works with a variety of operating systems and applications, ensuring broad usability.
- Cost-Effective: High-performance printing with low maintenance requirements.
Warranty and FAQs:
This printer comes with a 1-year warranty, offering comprehensive coverage for peace of mind. For troubleshooting and frequently asked questions, visit our FAQ page or contact our sales team for further support.
Packaging, Weight, and Dimensions:
- Dimensions: 215mm (W) x 287mm (D) x 231mm (H)
- Weight: 3.6 kg (7.9 lbs)
- Packaging: Includes power cord, power supply, and USB interface cable.
Stock Availability:
Our Sewoo LK-B20Ⅱ printer is in stock, with delivery typically available within 2-5 working days. For urgent orders, please contact us to verify stock availability.
Shop Today & Receive Your Delivery Across the UAE!
Buy the Sewoo LK-B20Ⅱ today and enjoy fast, secure delivery across the UAE. Whether you’re in Dubai or other major cities, we ensure prompt delivery to meet your business needs.
Best Price Guarantee:
We offer a best price guarantee on the Sewoo LK-B20Ⅱ. If you find a lower price elsewhere, we’ll match it. Shop confidently with our commitment to offering the best value.
After Sales Support:
We’re committed to providing exceptional after-sales support for the Sewoo LK-B20Ⅱ. If you encounter any issues, our dedicated team is ready to assist with troubleshooting, maintenance, and setup inquiries.
Request for Customer Reviews and Testimonials:
Your feedback is important! Share your experiences with the Sewoo LK-B20Ⅱ to help other customers make informed decisions.
Get in Touch:
For any questions about the Sewoo LK-B20Ⅱ or assistance with orders, pricing, and availability, feel free to contact our support team.
Disclaimer:
All product information, including pricing and availability, is subject to change without notice. Images are for illustration purposes only and may not reflect the actual product. NEOTECH does not guarantee the accuracy or completeness of the information provided. Please verify product details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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