NEOTECH
Sewoo LK-P400 Mobile Printer
Sewoo LK-P400 Mobile Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sewoo LK-P400 Mobile Printer: Compact, high-speed, and reliable. Perfect for various industries with advanced connectivity options.
Overview
Introducing the Sewoo LK-P400 Mobile Printer, a high-performance, compact, and durable printer designed to meet the rigorous demands of modern business environments. With a print speed of 127mm per second, it ensures efficiency and reliability, making it an ideal choice for various applications including retail, logistics, and field services.
Key Features
- Direct Thermal Printing: Efficiently prints receipts and labels at 127mm/sec.
- Compact and Durable Design: Ensures superior portability with a robust build.
- Flexible Connectivity: Supports USB, Bluetooth 4.2, and Wi-Fi (802.11 a/b/g/n/ac).
- Transparent Cover: Conveniently check paper status.
- High Performance: Equipped with 256MB SDRAM and 8GB Flash memory.
- Battery Life: Long-lasting battery with quick charge capability.
Product Description
The Sewoo LK-P400 Mobile Printer is engineered to provide seamless printing solutions on the go. Its compact design ensures easy portability, while the robust build offers durability in challenging environments. The printer supports a variety of connectivity options, including Bluetooth and Wi-Fi, ensuring compatibility with diverse systems and applications. Its high print speed and large memory capacity make it a versatile tool for efficient and reliable mobile printing.
Product Quality and Performance
Built to last, the Sewoo LK-P400 Mobile Printer adheres to stringent quality standards. It is IP54 certified, offering excellent protection against dust and water, which is crucial for outdoor and industrial use. The printer's performance is backed by user testimonials and high ratings, reflecting its reliability and efficiency in real-world scenarios.
Specifications
- Printing Method: Direct Thermal
- Speed: 127mm/sec
- Resolution: 203 DPI
- Paper Width: 50-112mm
- Roll Diameter: Max. 57.5mm
- Interfaces: USB, Bluetooth 4.2, Wi-Fi (802.11 a/b/g/n/ac)
- Memory: 256MB SDRAM, 8GB Flash
- Dimensions: 155 x 157 x 67mm
- Weight: 840g with battery
- Battery: 2500mAh (standard), 5000mAh (optional)
Purpose of Use
Ideal for sectors requiring mobile printing solutions, such as retail, logistics, healthcare, and field services. Its robust features and portable design make it suitable for printing receipts, labels, and other documents on the go.
How to Use
- Loading Paper: Open the cover and place the thermal paper roll. Adjust the paper width as needed.
- Connecting: Use USB, Bluetooth, or Wi-Fi to connect to your device.
- Printing: Send the print command from your device to start printing.
- Maintenance: Regularly clean the print head and check battery status for optimal performance.
Supported OS/Application/Industries
Compatible with various operating systems, including Windows, Linux, Mac, and mobile platforms like iOS and Android. Ideal for industries such as retail, logistics, healthcare, and field services.
Benefits & Compatibility
- Energy Efficient: Designed to minimize power consumption.
- Wide Compatibility: Works with multiple operating systems and industry applications.
- Cost-Effective: Reduces operational costs with its durable design and long battery life.
Warranty and FAQs
The Sewoo LK-P400 Mobile Printer comes with a one-year warranty, covering any manufacturing defects. For common inquiries, please refer to the FAQ section on our product page or contact our customer support.
Packaging/Weight/Dimension
The printer is compact, with dimensions of 155 x 157 x 67mm and a weight of 840g, making it easy to transport and use in various environments. The packaging includes the printer, battery, power adapter, USB cable, and a thermal paper roll.
Shop Today & Receive Your Delivery Across the UAE!
Order the Sewoo LK-P400 Mobile Printer today and enjoy reliable delivery across the UAE. Our service ensures your product arrives on time and in perfect condition, helping you enhance your business operations swiftly.
Best Price Guarantee
We offer the best prices in Dubai and the UAE. If you find a lower price elsewhere, we'll match it. Shop with confidence, knowing you're getting the best value.
After Sales Support
Our commitment to customer satisfaction extends beyond the purchase. We provide exceptional after-sales support to ensure you get the most out of your Sewoo LK-P400 Mobile Printer.
Request for Customer Reviews and Testimonials
We value your feedback! Please share your experiences with the Sewoo LK-P400 Mobile Printer to help others make informed decisions.
Stock Availability
While we strive to maintain stock availability, some items may occasionally be out of stock. Please contact us for real-time stock updates, especially for time-sensitive orders.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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