NEOTECH
Sewoo SLK-CB125 Compact POS Printer
Sewoo SLK-CB125 Compact POS Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the durable, high-speed Sewoo SLK-CB125 POS printer. Ideal for kitchens and bars, with flexible printing exits. Fast UAE delivery available.
Overview:
The Sewoo SLK-CB125 3-inch Direct Thermal POS Printer is a compact, high-performance solution for businesses needing reliable, efficient receipt printing. Designed to fit seamlessly on counters, it’s perfect for busy settings like kitchens, bars, and retail spaces. With flexible front or top paper exit options, this user-friendly printer adapts to your setup. It also features a jam control structure for easy maintenance, ensuring continuous operation.
Product Description:
Experience top-tier efficiency with the Sewoo SLK-CB125 POS Printer. This cube-shaped, space-saving printer is engineered to handle high-speed demands, printing at 250 mm/sec with crisp 203 DPI resolution. Built for demanding environments, it boasts a user-friendly jam control, minimizing downtime. The versatile front and top exit options make it ideal for settings where space and accessibility are crucial. The melody box support offers audible alerts, enhancing functionality in loud environments like kitchens and bars.
Key Features:
- Compact Size: Small footprint for easy placement on any countertop.
- Flexible Paper Exits: Options for front or top exits to suit various setups.
- High-Speed Printing: Outputs at a rapid 250 mm/sec.
- Durable Construction: Built to withstand heavy use in busy settings.
- Melody Box Support: Offers audible alerts, perfect for noisy environments.
- Easy Maintenance: Includes jam control for smooth, continuous operation.
Product Quality and Performance:
The Sewoo SLK-CB125 excels in durability and consistency, meeting rigorous industry standards with an MCBF rating of 80 million lines and thermal print head life of 150 km. Its reliable guillotine auto cutter, rated for 1.5 million cuts, makes it an ideal choice for high-volume applications, ensuring minimal interruptions in demanding environments.
Specifications:
- Printing Method: Direct Thermal
- Speed: 250 mm/sec
- Resolution: 203 DPI
- Printing Width: 80mm (640 Dots/Line)
- Paper Width: 58mm, 80mm, 82.5mm
- Interface: USB, Serial, Ethernet, Optional Bluetooth/Wi-Fi
- Dimensions: 125 x 131.5 x 125 mm
- Weight: 0.90 kg
Purpose of Use:
Tailored for high-demand environments, the Sewoo SLK-CB125 fits seamlessly into settings such as restaurants, retail stores, and kitchens. Its compact design and adaptable printing options make it an efficient choice for businesses requiring reliable, fast receipt printing.
How to Use:
- Setup: Load thermal paper, connect using USB, Serial, or Ethernet.
- Print: Choose the preferred paper exit option, and press FEED to test.
- Maintenance: Use jam control features for hassle-free operation.
Supported OS/Applications:
Compatible with Windows, Linux, and Mac operating systems, making it versatile for use across retail, hospitality, and food service industries where speed and reliability are essential.
Benefits & Compatibility:
The Sewoo SLK-CB125 provides:
- Energy Efficiency and high-speed performance.
- Wide Compatibility with POS systems and major operating systems.
- Compact Design for seamless integration into any setup.
Warranty and FAQs:
This printer includes a one-year warranty covering parts and labor. For troubleshooting, refer to the product manual or contact our support team. If issues persist, our after-sales support will assist with repairs or replacements.
Packaging/Weight/Dimensions:
Securely packaged with dimensions 125 x 131.5 x 125 mm and a weight of 0.90 kg, it includes:
- Printer
- Power adapter
- AC power cord
- USB cable
- Quick manual
Shop Today & Receive Your Delivery Across the UAE!
Order the Sewoo SLK-CB125 for fast, reliable UAE-wide delivery. Our commitment to customer satisfaction ensures secure, prompt service to your location.
Best Price Guarantee:
We offer a Best Price Guarantee on the Sewoo SLK-CB125. Found a lower price? We’ll match it! Get top-quality at unbeatable rates.
After-Sales Support:
Our expert after-sales support team is ready to assist with setup, maintenance, and troubleshooting, ensuring optimal performance from your Sewoo SLK-CB125.
Request for Customer Reviews:
Share your experience with the Sewoo SLK-CB125! Your reviews help others make informed decisions. We appreciate your feedback.
Stock Availability:
While most items are in stock, please allow 10-15 working days for non-standard items after order confirmation. Contact us to confirm availability for urgent orders.
Get in Touch:
For more details or expert advice on the Sewoo SLK-CB125, our support team is here to help. Reach out anytime for assistance.
Disclaimer:
Content provided is for general information and may change without notice. NEOTECH does not guarantee accuracy. Verify with a sales representative before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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