NEOTECH
SEWOO SLK-TL100 High-Speed Thermal POS Printer
SEWOO SLK-TL100 High-Speed Thermal POS Printer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the SEWOO SLK-TL100 thermal POS printer with 160mm/sec speed, compact design, and dual interface. Perfect for retail and hospitality. Shop now!
Overview
The SEWOO SLK-TL100 is a 3-inch direct thermal POS printer designed for retail and hospitality settings. With its high-speed printing, compact size, and dual interface, this printer offers exceptional performance and reliability, making it ideal for businesses with limited space.
Product Description
The SEWOO SLK-TL100 POS Printer is engineered to deliver efficient and reliable performance with a print speed of 160mm/sec. Its compact and lightweight design ensures it fits seamlessly into any environment. The dual interface (USB + Serial) provides versatile connectivity options, making it easy to integrate with existing systems. Moreover, its energy-efficient design helps reduce power consumption and operational costs.
Key Features
- High-Speed Printing: Prints at 160mm/sec for fast and efficient service.
- Compact and Lightweight: Weighs only 0.6kg, making it ideal for tight spaces.
- Dual Interface: Supports both USB and Serial connectivity for easy integration.
- Energy Efficient: Energy Star certified, reducing power consumption and operational costs.
- Reliable Mechanism: Features a cutter life of 1.5 million cuts and a TPH life of 160km.
- ESC/POS Compatibility: Seamlessly integrates with various POS systems.
Product Quality and Performance
The SEWOO SLK-TL100 stands out for its robust build and high reliability. With a print speed of 160mm/sec and a resolution of 180 DPI, it ensures clear and quick receipt printing. Its reliable mechanism boasts a TPH life of 160km and a cutter life of 1.5 million cuts, making it a dependable choice for high-traffic environments.
Specifications
- Print Method: Direct Thermal
- Print Speed: 160mm/sec
- Print Width: Up to 2.8” (72mm)
- Resolution: 180 DPI
- Paper Type: Thermal Receipt Paper
- Paper Width: 80mm
- Paper Thickness: 0.06 ~ 0.09mm
- Roll Diameter: Max. Ø80.0mm
- Interface: USB(B type) + Serial (RS-232C)
- Dimensions: 136 x 165 x 111mm
- Weight: 0.6kg
- Operating Temperature: 5 ~ 40°C
- Operating Humidity: 10 ~ 90%
- Storage Temperature: -20 ~ 60°C
- Storage Humidity: 10 ~ 90%
- Reliability: TPH life of 160km, Cutter life of 1.5 million cuts
- Certifications: CE, FCC, KC, UL/cUL, ENERGY STAR
Purpose of Use
The SEWOO SLK-TL100 is perfect for retail and hospitality applications where fast, reliable receipt printing is essential. Its compact size makes it ideal for environments with limited space, ensuring seamless operation and efficient service.
How to Use
- Setup: Connect the printer to a power source and install the necessary drivers on your system.
- Load Paper: Open the paper compartment and load the thermal receipt paper, ensuring correct alignment.
- Connect to Device: Use the USB or Serial interface to connect the printer to your POS system.
- Print Receipts: Begin printing receipts by sending print commands from your POS software.
Supported OS/Application/Industries
The SEWOO SLK-TL100 supports multiple operating systems, including Windows, Linux, Android, and macOS. It is ideal for retail, hospitality, and other environments requiring efficient receipt printing.
Benefits & Compatibility
The SLK-TL100 offers high-speed, reliable printing with minimal maintenance. Its compatibility with various operating systems and connectivity options ensures seamless integration. The energy-efficient design reduces power consumption, making it an eco-friendly choice.
Warranty and FAQs
The SEWOO SLK-TL100 comes with a one-year warranty. For detailed FAQs and support, visit the Neotech product services page. In case of product failure, contact our sales representative for assistance. If the issue persists, the RMA (Return Merchandise Authorization) procedure will be initiated.
Packaging/Weight/Dimension
The SEWOO SLK-TL100 is securely packaged with dimensions of 136 x 165 x 111mm and a weight of 0.6kg, ensuring safe delivery and easy handling.
Shop Today & Receive Your Delivery Across the UAE!
Shop today and enjoy reliable, timely, and secure delivery services across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our efficient delivery system ensures you receive your products swiftly.
Best Price Guarantee
We offer the best prices for the SEWOO SLK-TL100 POS Printer. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE, and get the best value for your money.
After Sales Support
We prioritize our customers and provide exceptional after-sales support. Our team is available to assist with any technical issues or questions, ensuring a smooth and satisfactory experience.
Request for Customer Reviews and Testimonials
We value your feedback. Share your positive experiences with the SLK-TL100 POS Printer through reviews or testimonials, helping other customers make informed decisions.
Stock Availability
While we strive to keep our inventory updated, stock availability cannot be guaranteed at all times. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify availability before placing your order. Most items are always available in stock. For non-standard items, if they are unavailable, they can typically be available within 10-15 working days after customer confirmation
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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