NEOTECH
SUNMI POS Power Bank
SUNMI POS Power Bank
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Keep your SUNMI POS devices powered all day with the SUNMI POS Power Bank. Fast charging, high-capacity battery for reliable, on-the-go power.
Overview:
The SUNMI POS Power Bank is the ultimate portable power solution, specifically designed for SUNMI point-of-sale (POS) devices. This high-capacity power bank ensures uninterrupted business operations, providing fast and efficient charging for devices on the go. It’s an essential tool for mobile businesses, outdoor events, and any situation where access to power is limited.
Product Description:
Crafted with a high-capacity battery, the SUNMI POS Power Bank can charge SUNMI POS devices multiple times, making it ideal for extended periods away from a power source. Featuring fast charging technology, it quickly revives your devices, while multiple output ports allow simultaneous charging of several devices. Its portable design, combined with durable construction, ensures it withstands the demands of mobile operations. Intelligent protection mechanisms safeguard your devices against overcharging, overheating, and short circuits.
Key Features:
- High-Capacity Battery: Provides extended power supply, keeping your devices charged throughout the day.
- Fast Charging: Minimizes downtime with quick and efficient charging.
- Multiple Output Ports: Conveniently charge multiple devices at once.
- Portable Design: Lightweight and easy to carry for businesses on the move.
- Durable Construction: Built to endure frequent use and travel.
- LED Indicators: Real-time battery level display for easy monitoring.
- Intelligent Protection: Safeguards against overcharging, overheating, and short circuits.
- Versatile Charging Options: Compatible with various charging methods for ease of use.
Product Quality and Performance:
The SUNMI POS Power Bank is designed for reliability and top-tier performance, consistently providing an efficient power source for POS devices. Customer testimonials praise its durability and capacity to support uninterrupted business operations, making it an indispensable accessory for businesses.
Specifications:
- Battery Capacity: High-capacity for multiple device charges.
- Charging Speed: Fast charging technology.
- Ports: Multiple output ports for charging various devices.
- Design: Compact, lightweight, and portable.
- Protection: Advanced safety features including overcharge and overheating protection.
Purpose of Use:
Ideal for mobile businesses, outdoor sales events, food trucks, pop-up shops, and any scenario that requires a reliable power source for POS systems. The SUNMI POS Power Bank ensures smooth transactions, enhancing customer satisfaction and operational efficiency.
Supported Devices:
Primarily designed for SUNMI POS devices, this power bank is also compatible with other gadgets with similar charging requirements, making it a versatile addition to your tech toolkit.
Benefits & Compatibility:
The SUNMI POS Power Bank ensures your POS systems remain charged and operational, preventing sales losses due to power outages. Its compatibility with various devices boosts business productivity and enhances customer service quality.
Warranty Information:
The SUNMI POS Power Bank comes with a 1-year warranty, providing peace of mind with guaranteed reliability and support for any issues encountered.
Delivery Services (Specific to the UAE):
Enjoy fast and dependable delivery across the UAE, covering all major cities and emirates. Ensure your business has the power support it needs without delay.
Disclaimer:
The information provided is for general informational purposes only and is subject to change without notice. Images are for illustration purposes only and may not accurately represent the actual product. NEOTECH does not guarantee the accuracy, completeness, or timeliness of the information provided and will not be held liable for any errors or omissions. Customers are advised to verify all details with a sales representative before making a purchase. Product specifications, availability, and prices are subject to change without notice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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