NEOTECH
Sunmi T2S Android POS Terminal
Sunmi T2S Android POS Terminal
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Upgrade your operations with the Sunmi T2S Android POS Terminal. Enjoy dual screens, fast processing, and reliable performance. Perfect for retail and hospitality.
Overview:
The Sunmi T2S Android POS Terminal is a versatile and powerful device designed to meet the diverse needs of modern businesses. With multiple configurations, it offers tailored solutions to improve service delivery and streamline operations across various industries.
About the Product:
- Multiple Configurations: Choose from three configurations to fit your specific business requirements.
- High-Performance Processor: Powered by a Kryo-260 octa-core processor, ensuring smooth and efficient operation.
- SUNMI OS: Runs on SUNMI OS, based on Android 9.0, optimized for speed and performance.
- Advanced Connectivity: Supports Wi-Fi, Bluetooth, and LAN, offering versatile networking options.
- Integrated Thermal Printer: Comes with an 80mm thermal printer, enabling high-speed receipt printing.
- Dual Displays: Available with dual 15.6" displays or a combination of 15.6" and 10.1" screens for enhanced customer interaction.
Key Features:
- High-Performance Processor: Ensures smooth and efficient operations even during peak hours.
- Dual Screens: Enhances customer interaction with a clear, high-resolution display.
- Advanced Connectivity: Supports Wi-Fi, Bluetooth, and LAN for seamless data exchange.
- Integrated Printer: High-speed 80mm thermal printer with auto-cutter for efficient receipt printing.
- Robust OS: SUNMI OS based on Android 9.0, optimized for business applications.
- Flexible Configurations: Tailor the terminal to meet specific business needs with multiple screen options.
Product Quality and Performance:
- Exceptional Quality: Built with robust materials for durability and long-term use.
- Enhanced Performance: Equipped with a powerful octa-core processor for lag-free operations.
- Customer Testimonials: Positive feedback highlighting its reliability and efficiency.
- Quality Benchmarks: Adheres to high-quality standards, ensuring dependable performance.
Specifications:
- OS: SUNMI OS based on Android 9.0.
- Processor: Kryo-260 octa-core up to 2.2GHz.
- Memory: Options of 3GB RAM with 32GB ROM or 4GB RAM with 64GB ROM.
- Displays: Main: 15.6" FHD, 1920x1080; Second: 15.6" FHD or 10.1" HD.
- Printer: 80mm thermal printer with a print speed of 250mm/s and auto-cutter.
- Connectivity: Wi-Fi, Bluetooth, LAN, and optional 4G.
- Ports: USB Type A, RJ11, RJ12, RJ45, audio jack, and power port.
Purpose of Use:
Ideal for retail, hospitality, and more, the Sunmi T2S is crafted to enhance point-of-sale transactions, inventory management, and customer service, providing a seamless and efficient business solution.
Supported OS and Applications:
- Android 9.0: Ensures compatibility with a wide range of applications, further optimized by the SUNMI OS for business use.
Supported Industries:
- Retail
- Hospitality
- Warehousing
- Field Services
Benefits & Compatibility:
- Enhanced Efficiency: Streamlines business operations and improves customer interactions.
- Reliable Performance: High-speed processing and robust construction ensure long-term use.
- Compatibility: Works seamlessly with various operating systems and industry-specific tools.
Warranty and FAQs:
- Warranty: Includes a manufacturer's warranty with details available through official Sunmi distributors.
- FAQs: For detailed FAQs, please refer to the Neotech product services page. Contact our sales representative for support and RMA procedures if needed.
Packaging/Weight/Dimension:
- Packaging: Secure and durable packaging for safe delivery.
- Weight: Lightweight design for easy handling.
- Dimensions: Compact and space-efficient.
Delivery Services in the UAE:
Fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Best Price Guarantee:
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE.
After Sales Support:
Our customers are our top priority. We provide exceptional after-sales support to ensure customer satisfaction.
Request for Customer Reviews and Testimonials:
We kindly request our customers to share brief reviews or testimonials that spotlight their positive experiences.
Stock Availability:
Most items are always available in stock. For non-standard items, availability is typically within 10-15 working days after customer confirmation.
Get in Touch:
If you have questions or concerns about our products, pricing, or availability, please seek expert advice. Our team is here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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