NEOTECH
Sunmi T5930 V2 Mobile POS Terminal
Sunmi T5930 V2 Mobile POS Terminal
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Sunmi T5930 V2 POS Terminal with HD display, fast printing, and robust performance. Ideal for all businesses. Fast delivery across the UAE.
Overview:
Meet the Sunmi T5930 V2 POS Terminal, your ultimate solution for streamlined business operations. Designed with a sleek 5.45-inch display and a robust quad-core processor, this terminal ensures a seamless user experience. It's equipped with a durable thermal printer, fast connectivity options including 4G and WiFi, and an Android 7.1 OS, making it adaptable for various business applications.
About the Product:
- High-Quality Display: A 5.45-inch HD IPS display provides crystal-clear visibility for error-free operation.
- Enhanced Connectivity: Supports all 4G carriers and dual-band WiFi for stable and fast network connections.
- Superior Printing Capabilities: Integrated with a high-speed Seiko thermal printer that increases printing efficiency by 16.7%.
- Durable Battery: Equipped with a 2580mAh battery ensuring lasting performance throughout the business day.
- User-Friendly Design: Features a lightweight, compact form factor with an ergonomic grip, making it easy to use and carry.
Key Features:
- 5.45" Full HD IPS Display: For precise information display.
- High-Speed Seiko Thermal Printer: Reliable and efficient printing.
- Dual-Band WiFi and 4G Connectivity: Ensures uninterrupted network access.
- 5MP Camera with Autofocus: For efficient data capture.
- 1 Watt Speaker with 95dB Output: Clear audio for order alerts.
Product Quality and Performance:
- Robust Durability: Built to withstand rigorous daily use.
- Consistent Quality: Delivers high-quality prints and reliable performance.
Specifications:
- OS: Android 7.1
- Processor: 1.4GHz Quad-Core
- Memory: 1GB RAM, expandable to 2GB; 8GB ROM, expandable to 16GB
- Display: 5.45 inches, 1440 × 720 pixels
- Battery: 2580mAh
- Connectivity: 4G, WiFi 802.11 a/b/g/n, Bluetooth 4.2
Purpose of Use:
The Sunmi T5930 V2 excels in various applications, including retail, hospitality, and service industries. It enhances transaction efficiency and customer interaction, making it a versatile addition to any business.
How to Use:
- Setup: Simple setup with intuitive navigation and immediate calibration.
- Operation: User-friendly interface for straightforward operation, quick access to settings, and troubleshooting guides.
Supported OS/Application/Industries:
- Software Compatibility: Compatible with a wide range of business applications on the Android platform, ensuring smooth integration.
Benefits & Compatibility:
- Operational Efficiency: Fast processing speeds and reliable performance enhance productivity.
- Flexible Media Handling: Supports various media types and sizes for versatile applications.
Warranty and FAQs:
- Warranty: Comprehensive one-year manufacturer’s warranty covering parts and labor.
- FAQs: Extensive FAQ section from NEOTECH offers helpful advice on maximizing your device's usage.
Packaging/Weight/Dimension:
- Packaging: Secure and durable packaging for safe delivery.
- Weight: Lightweight design for easy handling.
- Dimensions: Compact and space-efficient.
Delivery Services in the UAE:
Fast and reliable delivery across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain.
Best Price Guarantee:
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE.
After Sales Support:
Our customers are our top priority. We provide exceptional after-sales support to ensure customer satisfaction.
Request for Customer Reviews and Testimonials:
We kindly request our customers to share brief reviews or testimonials that spotlight their positive experiences with the Sunmi T5930 V2 POS Terminal.
Stock Availability:
Most items are always in stock. For non-standard items, availability is typically within 10-15 working days after confirmation. We notify promptly if items are out of stock.
Get in Touch:
If you have questions or concerns about our products, pricing, or availability, please seek expert advice. Our team is here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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