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NEOTECH

Mobile Terminal - Sunmi V1 Android POS

Mobile Terminal - Sunmi V1 Android POS

Regular price Dhs. 1,251.43 AED
Regular price Dhs. 1,428.57 AED Sale price Dhs. 1,251.43 AED
Sale Sold out
Taxes included. Shipping calculated at checkout.

Shipping

Order Processing Time

Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.

Shipping Time and Options

Q: What shipping options are available?
A:

  • Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
  • Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
  • Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.

Shipping Cost

Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.

Return, Exchange, and Cancellation

Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.

Shipment Confirmation & Order Tracking

Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.

Damages and Loss

Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.

Additional Charges

Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.

Contact Us for Assistance

Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.

At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.

Last updated: 28/03/2024

Product Title: SUNMI V1s Portable POS Tablet

Questionnaire Answer:

Yes, the SUNMI V1s Portable POS Tablet features Android OS, built-in thermal printer, and durable design, suitable for retail and hospitality.

Overview

The SUNMI V1s is a versatile, wireless portable Android tablet crafted specifically for point of sale (POS) applications. It combines robust functionality with portability, making it an excellent choice for businesses looking to enhance their sales operations with technology that is both reliable and efficient.

About Product

  • Android OS: Runs on a user-friendly Android operating system, facilitating seamless integration with various applications.
  • 5.5-inch Touch Screen: Offers a large, interactive display for an improved user experience.
  • Built-in Thermal Printer: Features a convenient 58mm printer for instant receipt printing.
  • Bluetooth and Wi-Fi Connectivity: Ensures versatile networking options for uninterrupted operations.
  • Rugged Construction: Designed to endure tough conditions, perfect for on-field use.

Quality and Performance

The SUNMI V1s stands out for its high-performance processing capabilities and long battery life, ensuring smooth operation and reliability throughout the business day. Its rugged build and multiple data capture options further underscore its suitability for dynamic business environments.

Description and Specifications

This device is equipped with a powerful processor, a high-capacity battery offering up to 10 hours of use, and a versatile data capture functionality. Its 5.5-inch touchscreen and intuitive interface ensure ease of use, making it an ideal solution for fast-paced business settings.

Purpose of Use

Tailored for retail, hospitality, and similar sectors, the SUNMI V1s is designed to streamline transactions, enhance customer service, and improve overall operational efficiency.

Supported Operating Systems (OS)

  • Android: Ensures compatibility with a broad range of POS applications and services.

Supported Applications and Industries

This device is versatile enough to support applications across retail, hospitality, and other sectors requiring mobile POS solutions.

Benefit and Warranty Information

The SUNMI V1s offers significant advantages in terms of mobility, user experience, and operational efficiency. It comes with a comprehensive warranty, providing peace of mind and support to its users.

Delivery Services in the UAE

We offer prompt and dependable delivery services across the UAE, including Dubai, Abu Dhabi, Al Ain, Sharjah, Ajman, Ras Al Khaimah, Fujairah, and Umm Al Quwain. Our delivery process is designed to be quick and efficient, ensuring that your SUNMI V1s reaches you swiftly and securely, ready to transform your business operations.

Return policy

Neotech Enhanced Return & Refund Policy FAQ

1. What is the return policy for items purchased from Neotech?

Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.

2. How do I start a return or exchange process?

First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.

3. How and when will I receive my refund?

Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.

4. Are there any costs for returning a product?

No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.

5. What should I do if my order is incorrect, damaged, or defective?

Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.

Additional Information

  • Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
  • Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
  • Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.

Our Commitment

At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.

Last updated: 13/03/2024

WhatsApp

For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52

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WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!

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