NEOTECH
Zebra TC21-HC Healthcare Mobile Computer
Zebra TC21-HC Healthcare Mobile Computer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover Zebra TC21-HC Mobile Computer. Enhance patient care with this rugged, Android-based device. Buy now for reliable, efficient performance.
Overview
Introducing the Zebra TC21-HC Mobile Computer – designed to meet the rigorous demands of healthcare environments. This device offers robust performance, advanced connectivity, and a disinfectant-ready design, ensuring optimal functionality and hygiene. Ideal for acute and non-acute healthcare settings, the TC21-HC enhances patient care by providing healthcare professionals with the tools they need to work efficiently and effectively.
Product Description
The Zebra TC21-HC Mobile Computer is engineered for healthcare providers, offering a blend of durability, performance, and ease of use. With a 5-inch HD touch display and a Qualcomm Snapdragon 660 processor, this device ensures smooth operation and quick access to critical applications. The TC21-HC runs on Android, providing a familiar interface and the latest security features. Its IP67-rated, disinfectant-ready housing makes it perfect for maintaining hygiene in healthcare settings. Additionally, it features advanced connectivity options such as Bluetooth 5.0, NFC, and Wi-Fi, ensuring seamless communication and data transfer.
Key Features
- High-Definition Display: 5-inch HD touch screen for clear, intuitive interaction.
- Powerful Performance: Qualcomm Snapdragon 660 processor with 3GB RAM and 32GB storage.
- Advanced Connectivity: Bluetooth 5.0, NFC, and Wi-Fi capabilities for constant connectivity.
- Rugged Durability: IP67 rating, withstands disinfectant use and drops from up to 5 feet.
- Professional Imaging: 13MP rear and 5MP front cameras for documentation and communication.
- Extended Battery Life: 3,100mAh battery with fast charging, designed for all-day use.
Quality and Performance
The TC21-HC's superior build and performance have garnered positive feedback from healthcare professionals. Users praise its reliability, ease of use, and robust design, which enhance productivity and patient care quality.
Specifications
- OS: Android, upgradable to the latest versions
- Processor: Qualcomm Snapdragon 660 octa-core
- Memory: 3GB RAM, 32GB storage (expandable up to 256GB via microSD)
- Display: 5-inch HD touch
- Cameras: 13MP rear, 5MP front
- Connectivity: Bluetooth 5.0, NFC, Wi-Fi
- Durability: IP67 certified, disinfectant-ready housing
- Battery: 3,100mAh with fast charging
Purpose of Use
The TC21-HC is designed for healthcare settings, aiding in patient care, inventory management, and data collection. Its rugged build and advanced features make it suitable for various healthcare applications, ensuring reliability and efficiency.
Supported Operating Systems/Applications/Industries
The TC21-HC supports a wide range of healthcare applications, ensuring compatibility with current and future needs. It is ideal for hospitals, clinics, and other healthcare facilities.
Benefits and Compatibility
Implementing the Zebra TC21-HC in healthcare operations can lead to significant improvements in efficiency and patient care. Its combination of performance, durability, and connectivity ensures healthcare professionals can work effectively and deliver high-quality care.
Warranty Information and FAQs
The Zebra TC21-HC comes with a 1-year warranty, providing assurance of its quality and longevity. For more detailed information and FAQs, please visit Neotech Product Services.
Delivery Services (specific to the UAE)
Our delivery services cover all major cities and emirates in the UAE, ensuring fast and reliable delivery of your Zebra TC21-HC, so you can focus on providing excellent patient care.
Packaging/Weight/Dimension
- Weight: 236 grams
- Dimensions: 158mm x 79mm x 13.7mm
Best Price Guarantee
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE. Buy now and receive the best value for your money, combining quality, innovation, and competitive pricing.
After Sales Support
Our customers are our top priority, and we are dedicated to providing exceptional after-sales support to ensure customer satisfaction.
Request for Customer Reviews and Testimonials
We kindly request our customers to share brief reviews or testimonials that spotlight their positive experiences.
Shop Today & Receive Your Delivery Across the UAE!
Our delivery services cover all major cities and emirates in the UAE, ensuring fast and reliable delivery of your Zebra TC21-HC. Unlock the potential of your healthcare facility today. Shop now and experience the difference!
Stock Availability
While we strive to keep our inventory up to date, we cannot guarantee stock availability. We will notify you promptly if any items in your order are out of stock. If your order is time-sensitive, please contact us to verify stock availability before placing your order. Most items are always available in stock. For non-standard items, if they are unavailable, they can typically be available within 10-15 working days after customer confirmation.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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