NEOTECH
Mobile Terminals - TC26-HC Mobile Computer
Mobile Terminals - TC26-HC Mobile Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TC26-HC: Advanced Healthcare Mobile Computer
Overview
The Zebra TC26-HC Mobile Computer elevates healthcare efficiency, offering a blend of durability, advanced functionality, and cost-effectiveness. Designed for both clinical and non-clinical healthcare workers, this device ensures top-notch patient care through enhanced task accuracy and efficiency. With its Wi-Fi and cellular capabilities, the TC26-HC connects healthcare professionals across various environments, making it an indispensable tool in today's fast-paced healthcare settings.
Product Description
Optimized for the healthcare industry, the Zebra TC26-HC combines rugged durability with cutting-edge technology to meet the diverse needs of healthcare professionals. Featuring a powerful Qualcomm Snapdragon octa-core processor, a large 5-inch HD touchscreen, and advanced barcode scanning capabilities, it streamlines patient care and inventory management. Its healthcare-grade design withstands constant disinfecting, ensuring patient and worker safety. With Zebra’s Mobility DNA suite, the TC26-HC offers expanded data capture options and simplified device management, making it an excellent investment for healthcare facilities aiming to enhance operational efficiency and patient outcomes.
Key Features
- Healthcare-Optimized Durability: Built with chemical-resistant plastics, designed for frequent cleaning and disinfection.
- Powerful Performance: Equipped with a Qualcomm Snapdragon octa-core processor for smooth operation of all healthcare applications.
- Extended Battery Life: Features a removable battery for around-the-clock power, supporting more than a full shift.
- Advanced Scanning: Integrated barcode scanning for error-proof patient ID, medication administration, and more.
- Superior Voice Solutions: Turns devices into two-way radios and mobile PBX handsets with Zebra’s leading voice solutions.
- Best-in-Class Display: 5-inch advanced HD touchscreen, readable indoors and in sunlight, with multi-touch technology.
- Robust Connectivity: Offers Wi-Fi and cellular models to keep staff connected in any location.
- Zebra Mobility DNA: A suite of powerful tools to expand capabilities, streamline device management, and enhance the user experience.
Quality and Performance
The TC26-HC is praised for its reliability and adaptability in various healthcare environments. Its robust build, long battery life, and efficient barcode scanning significantly improve healthcare workflows, making it a favored choice among healthcare professionals.
Specifications
- Processor: Qualcomm Snapdragon octa-core, 1.8 GHz or 2.2 GHz
- Operating System: Upgradable to Android 14
- Memory: 3 GB RAM / 32 GB Flash
- Display: 5.0" HD (1280 x 720); Corning Gorilla Glass
- Battery: Removable 3400 mAh
- Connectivity: Wi-Fi, Bluetooth 5.0, NFC, optional cellular (TC26-HC)
- Durability: IP67 sealing, drop and tumble tested
- Scanning: Optional SE4100 1D/2D imager or high-resolution camera
Purpose of Use
The TC26-HC is tailored for healthcare facilities requiring a mobile computer that can handle demanding tasks such as patient care, inventory management, and asset tracking, enhancing efficiency and accuracy.
Supported Operating Systems/Applications/Industries
Running on Android, the TC26-HC supports a wide array of healthcare applications, from electronic health records (EHR) by Cerner and Epic to medication administration and specimen tracking, catering to both clinical and non-clinical needs.
Benefit Effect
Implementing the TC26-HC leads to improved operational efficiency, reduced errors in patient care, and enhanced communication among healthcare staff, contributing to better patient outcomes and streamlined healthcare processes.
Warranty Information and FAQs
The Zebra TC26-HC is backed by a 1-year warranty, with comprehensive support and FAQs available at https://neotech.ae/pages/product-services, ensuring reliable service and assistance.
Delivery Services (specific to the UAE)
Our delivery services cover all major cities and emirates in the UAE, guaranteeing the prompt and secure delivery of your Zebra TC26-HC, ready to support the critical needs of your healthcare facility.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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