NEOTECH
Receipt Printer - Star TSP143-Lan
Receipt Printer - Star TSP143-Lan
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Fast & Reliable Ethernet Receipt Printer TSP143
Overview
Introducing the TSP143 Ethernet Star Micronics Thermal Receipt Printer – your ultimate solution for quick and efficient receipt printing. Engineered for high performance, this printer stands out with its direct thermal printing technology, ensuring durable, crisp, and clear receipts. Ideal for dynamic retail settings, the TSP143 boosts your operational efficiency with its remarkable speed and connectivity.
Product Description
The TSP143 Ethernet Thermal Printer is a testament to cutting-edge technology in receipt printing. Designed to cater to fast-paced business environments, it integrates seamlessly with POS systems via Ethernet, facilitating a smooth and rapid transaction process. Its robust design not only saves space but also complements any business aesthetic, making it a versatile addition to your workspace.
Key Features
- Direct Thermal Printing: Produces high-quality, durable receipts.
- Ethernet Connectivity: Ensures easy and swift POS integration.
- High-Speed Printing: Achieves speeds up to 125mm/sec, perfect for high-volume transactions.
- Versatile Paper Support: Accommodates 80mm and 58mm receipt sizes and more.
- Compact Design: Space-efficient, ideal for limited workspaces.
- Ease of Setup: Comes with all necessary accessories for immediate use.
Quality and Performance
The TSP143 sets the standard for reliability and performance. Users praise its consistent output and dependability, even during peak business hours. Its fast printing capability ensures no customer is kept waiting, enhancing overall satisfaction.
Specifications
- Printing Technology: Direct Thermal
- Interface: Ethernet
- Print Speed: Up to 125mm/second
- Paper Width Compatibility: 80mm, 58mm, and others
- Dimensions: [Insert Dimensions]
Purpose of Use
Designed for retail, hospitality, and service industries, the TSP143 meets diverse needs, from small businesses to large enterprises, ensuring every receipt is printed with precision and speed.
Supported Systems
Fully compatible with most POS systems, the TSP143 supports a broad spectrum of operating systems, ensuring seamless integration into your existing setup.
Benefit Effect
By using the TSP143, businesses will see an immediate impact on operational efficiency and customer satisfaction. Its swift printing speeds, reliability, and easy integration translate into smoother transactions and a better customer experience.
Warranty Information and FAQs
Offering a comprehensive warranty, the TSP143 guarantees peace of mind. Our FAQ section addresses common setup and operation questions, ensuring a smooth user experience.
Delivery Services (specific to the UAE)
We provide fast and reliable delivery across the UAE, including major cities and emirates. Our commitment to expedient service ensures your printer arrives promptly and ready for business.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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