NEOTECH
Uniwa UW52 Rugged 10.1 Windows Tablet
Uniwa UW52 Rugged 10.1 Windows Tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
UNIWA UW52 Rugged Tablet: Power and Durability Redefined
Overview:
Discover the pinnacle of rugged technology with the UNIWA UW52 Tablet. Designed to thrive in the most challenging environments, this tablet combines high-speed connectivity, precision geolocation, and unmatched durability. With a 10.1" sunlight-readable display and the robust Intel Elkhart Lake N6415 processor, it promises seamless performance and relentless productivity.
Product Description:
The UNIWA UW52 stands as a testament to engineering excellence, crafted for professionals who demand reliability under tough conditions. It's built to withstand drops, dust, and water exposure, thanks to its IP67 certification. Equipped with a high-capacity 4500mAh battery and Wi-Fi 6E compatibility, it ensures you stay connected and operational all day long.
Key Features:
- Intel Elkhart Lake N6415 Processor: For efficient, high-speed performance.
- 10.1" Sunlight-readable Display: Clear visibility even in bright sunlight, with 500 NITs brightness.
- Rugged Build: IP67 rated for dust and water resistance; withstands drops and harsh conditions.
- Long-lasting Battery: 4500mAh capacity for extended use on a single charge.
- Wi-Fi 6E and GPS/GLONASS: For fast connectivity and precise geolocation.
- Lightweight and Portable: Weighs less than 820g, with a thin 13.3mm profile for easy handling.
Product Quality and Performance:
The UW52 is rigorously tested to meet the highest standards of durability and performance, ensuring it performs flawlessly in extreme conditions. Its rugged design and powerful internals make it a reliable companion for fieldwork, industrial applications, and challenging environments.
Specifications:
- CPU: Intel Elkhart Lake N6415
- Battery: 7.6V, 4500mAh
- Storage: Options of 4GB+64GB/8GB+128GB eMMC
- Display: 10.1 inch, 1200*1920 WUXGA, 500 nits
- Dimensions: 268.0183.613.3mm
- Weight: ≤ 820g
Purpose of Use:
Ideal for professionals in construction, logistics, field service, and more. The UW52 offers the durability and performance needed for data collection, navigation, and communication in any environment.
How to Use:
For optimal performance, ensure your device is charged regularly and kept clean from dust and debris. Familiarize yourself with the ports and features for a seamless integration into your workflow.
Supported OS/Application/Industries:
Runs Windows® 10 IoT Enterprise SAC 64 bit, making it compatible with a wide range of professional applications. Its rugged design is perfect for industries requiring durable, reliable computing solutions.
Benefits & Compatibility:
- Enhanced Productivity: With its rugged build, long battery life, and high-performance CPU.
- Universal Connectivity: Supports the latest Wi-Fi 6E and dedicated GPS/GLONASS for unwavering connection and precise location tracking.
- Wide Application: Suitable for a variety of industries, including construction, logistics, and field services.
Warranty and FAQs:
Enjoy a 1-year warranty with comprehensive coverage. Visit the Neotech product services page for FAQs and support details. For warranty claims, contact your sales representative.
Delivery Services (UAE):
We provide reliable, swift delivery across the UAE, focusing on major cities to ensure you receive your rugged tablet quickly and safely.
Request for Customer Reviews and Testimonials:
Your feedback is invaluable. Please share your experience with the UW52 to help us continue providing top-quality rugged tablets.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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