NEOTECH
Urovo DT50 Mobile Terminal - High-Performance Durability
Urovo DT50 Mobile Terminal - High-Performance Durability
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Experience unmatched performance with the Urovo DT50 Mobile Terminal. Featuring Android 13.0, IP67 durability, and a powerful octa-core processor.
Overview
Introducing the Urovo DT50 Mobile Terminal – a robust, high-performance device tailored for demanding environments. With an octa-core processor and Android 13.0, it ensures seamless efficiency. Its rugged design makes it perfect for professionals in logistics, retail, healthcare, and manufacturing.
Product Description
The Urovo DT50 is engineered for peak efficiency and durability. Its 5.7-inch sunlight-readable display, ultra-sensitive touch capabilities, and Corning Gorilla Glass ensure reliability in harsh environments. With IP67 certification, it withstands water, dust, and drops. The DT50 is designed to streamline workflows and boost productivity across industries.
Key Features
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High-Performance Processor: Qualcomm octa-core 2.45GHz for smooth operations.
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Advanced OS: Runs on Android 13.0, supporting versatile enterprise applications.
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Memory Configurations: Options of 4GB/64GB or 8GB/128GB to meet data needs.
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Durable Design: IP67-rated for resistance to dust, water, and impacts.
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Clear Display: 5.7" TFT-LCD, 720x1440 resolution, sunlight-readable.
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Long Battery Life: Replaceable 5000mAh battery with quick charging support.
Specifications
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Processor: Qualcomm octa-core 2.45GHz
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Operating System: Android 13.0
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Memory Options: 4GB/64GB or 8GB/128GB
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Display: 5.7-inch TFT-LCD, 720x1440 pixels
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Battery: 5000mAh, replaceable, quick charging supported
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Durability: IP67 rated, 1.5m drop resistance, waterproof
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Connectivity: Wi-Fi, Bluetooth, NFC, and cellular options
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Dimensions: 165mm x 79mm x 17mm
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Weight: 290g
Supported OS/Application/Industries
The DT50 operates on Android 13.0, offering compatibility with a wide range of enterprise applications. It is ideal for industries such as logistics, retail, manufacturing, and healthcare, where mobile efficiency is essential.
Benefits & Compatibility
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Enhanced Efficiency: Optimized for fast processing and multitasking.
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Seamless Integration: Works with multiple enterprise systems and cloud platforms.
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Cost-Effective: Durable design minimizes maintenance and replacement costs.
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User-Friendly: Intuitive interface and lightweight build for ease of use.
Purpose of Use
The Urovo DT50 is built for professionals who need a reliable and rugged device. Whether managing inventory, tracking deliveries, or supporting patient care, the DT50 excels in improving operational accuracy and productivity.
How to Use
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Setup: Charge the device and configure it with your enterprise software.
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Connect: Utilize Wi-Fi, Bluetooth, or cellular options for seamless communication.
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Operate: Use the intuitive interface to access applications and perform tasks.
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Maintenance: Replace the battery as needed for extended device life.
Packaging/Weight/Dimension
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Packaging: Compact and secure for safe delivery.
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Weight: 290g
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Dimensions: 165mm x 79mm x 17mm
Warranty and FAQs
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Warranty: One-year manufacturer warranty, with extended plans available.
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FAQs:
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Is the DT50 waterproof? Yes, it is IP67 certified.
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What’s the battery life? The 5000mAh battery supports a full day of use and quick charging.
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Can it handle drops? Yes, it withstands drops from up to 1.5 meters.
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For more details, visit our support page.
Performance, Quality, Durability, and Reliability
The DT50 delivers exceptional performance with its powerful processor and durable design. It’s built to endure challenging environments while maintaining optimal functionality, ensuring long-term reliability.
Best Price Guarantee
Find the Urovo DT50 Mobile Terminal at the best price in the UAE. If you find a lower price, we’ll match it. Shop confidently with our price match guarantee.
Shop Today & Receive Your Delivery Across the UAE!
Order the Urovo DT50 now and enjoy fast, reliable delivery across all major UAE cities, including Dubai, Abu Dhabi, and Sharjah. Experience prompt and secure service.
Request for Customer Reviews and Testimonials
We value your feedback. Share your experience with the Urovo DT50 to help others make informed decisions. Your input drives our commitment to quality and service.
After Sales Support
Our dedicated team offers exceptional after-sales support. For any issues, contact our support center for prompt assistance and solutions.
Stock Availability
We strive to keep the Urovo DT50 in stock. However, availability may vary. For urgent orders, please verify stock with our team before purchasing.
Disclaimer
Product details are subject to change without notice. Images are for illustration purposes only and may not represent the actual product. Please verify specifications with our sales team before purchasing.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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