NEOTECH
Urovo U2 Wearable Enterprise Computer
Urovo U2 Wearable Enterprise Computer
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the Urovo U2 Wearable Enterprise Computer. Perfect for logistics, retail, and healthcare, offering hands-free operation and enhanced productivity.
Overview
The Urovo U2 Wearable Enterprise Computer redefines mobile computing with its innovative, hands-free design and powerful performance. Ideal for various industries, it enhances connectivity and productivity on the move. The U2's compatibility with Bluetooth ring scanners like the R70 and R71 further boosts operational efficiency and flexibility.
Product Description
The Urovo U2 is a compact, stylish wearable computer that seamlessly combines functionality and ergonomics. Featuring a 4.0" highly sensitive capacitive display, it ensures clear visuals and responsive touch controls, even with gloves or wet hands. The hands-free design allows users to multitask efficiently, improving work productivity. Its rugged durability and long battery life make it a reliable companion for demanding environments.
Key Features
- Hands-Free Design: Enhances multitasking and productivity.
- Sensitive Capacitive Display: 4.0" screen supports multi-touch, operable in various conditions.
- Versatile Connectivity: Supports 4G, dual-band WiFi, and Bluetooth 5.0 for real-time data transmission.
- Rugged Durability: Meets IP65 standards, with drop resistance up to 1.5 meters.
- Long Battery Life: Removable 2600mAh lithium battery with low power consumption.
- Expandable Functionality: Connects to peripherals like scanners, headsets, printers, and RFID readers via Bluetooth Low Energy (BLE).
Quality and Performance
Built with industrial-grade materials, the U2 wearable computer withstands harsh environments, ensuring reliability and durability. Its quad-core 2.0GHz processor and Android 10 OS provide a fast, efficient operational experience, meeting the high demands of enterprise applications.
Specifications
- CPU: Quad-core 2.0GHz
- OS: Android 10
- Memory: 2GB RAM, 16GB ROM
- Display: 4.0" 800x480
- Connectivity: Bluetooth 5.0, WiFi 2.4G/5G, 4G/3G/2G
- Camera: 8MP auto-focus with flash
- Battery: 3.7V 2600mAh
- Dimensions: 118 x 91 x 18 mm
- Weight: 275g
Purpose of Use
The Urovo U2 is designed for industries requiring mobile, hands-free computing, such as logistics, retail, manufacturing, and healthcare. It streamlines operations, from inventory management to patient care, by providing instant access to information and communication tools.
Supported OS/Applications/Industries
Compatible with a broad range of applications, the U2 is particularly beneficial in logistics for tracking and management, retail for inventory and point-of-sale, manufacturing for process control, and healthcare for patient data management.
Benefits & Compatibility
Users will experience improved efficiency and accuracy in data capture and management. The device reduces physical strain from carrying traditional handheld devices, leading to enhanced productivity and operational effectiveness. It is compatible with various operating systems and industry-specific tools.
Warranty and FAQs
The U2 comes with a comprehensive 1-year warranty covering materials and workmanship, ensuring quality and reliability. For detailed FAQs and additional support, please refer to the Neotech product services page.
Packaging/Weight/Dimension
- Single Item: Size 28x18x9 cm, Weight: 1.400 kg
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Packaging Details: Portable U2 Wearable Computer
- Single unit in a box: 26.2×17.7×8.2 mm, weight: 1.09 kg
- Six units in a box: 55×29.7×21.8 mm, weight: 7.08 kg
Shop Today & Receive Your Delivery Across the UAE!
Enjoy prompt, reliable delivery across the UAE, covering major cities and emirates. Unlock your business potential today with our efficient delivery services. Shop today and experience the convenience and reliability of our delivery network.
Best Price Guarantee
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with confidence for the best value in Dubai, UAE.
After-Sales Support
Our customers are our top priority. We provide exceptional after-sales support to ensure your satisfaction.
Request for Customer Reviews and Testimonials
We kindly request our customers to share their positive experiences through brief reviews or testimonials.
Stock Availability
While we strive to keep our inventory up to date, stock availability cannot be guaranteed. Contact us to verify stock availability for time-sensitive orders.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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