NEOTECH
POSTECH PT-R58H Thermal Receipt Printer, 120mm/s
POSTECH PT-R58H Thermal Receipt Printer, 120mm/s
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the POSTECH PT-R58H Thermal Receipt Printer. With 120mm/s speed, sleek design, and multi-language support, it’s ideal for any business environment.
Overview:
The POSTECH PT-R58H emerges as a cutting-edge thermal receipt printer, engineered to cater to the multifaceted demands of modern businesses. This high-speed printer stands out for its exceptional performance, reliability, and sleek design. Ideal for supermarkets, restaurants, tax institutions, and warehouses, it ensures efficiency and precision in your operations.
Elevate your business’s printing capabilities with the POSTECH PT-R58H. This model boasts a stylish design and superior functionality, integrating seamlessly into any business environment. It supports logo downloads and prints in multiple languages, including GB18030, enhancing brand visibility and communication. With its user-friendly open button design, the POSTECH PT-R58H ensures effortless operation, fulfilling a wide array of printing needs with unmatched efficiency.
Product Description:
The POSTECH PT-R58H is synonymous with quality, offering high-speed printing that maintains clarity and precision across every print. Designed for high-volume environments, it provides consistent performance, ensuring your business can rely on it for all printing needs. Optimized for fast-paced business settings like chain supermarkets, restaurants, tax institutions, and warehouses, the PT-R58H meets diverse printing requirements with ease, enhancing operational efficiency and customer satisfaction.
Key Features:
- Interface Type: USB/Serial/Lan/Parallel Optional
- Max Paper Size: 58mm
- Black Print Speed: 120mm/s
- Max. Resolution: 203dpi
- Brand Name: POSTECH
- Warranty: 1-Year
- After-sales Service: Call Center and Online Technical Support
- Software Development Kit (SDK): Yes
- Printing Method: Direct Thermal Printing
- Print Width: 58mm
- Auto Cutter: Partial
- Printer Head Life: 50KM
- Certification: CE FCC CCC RoHS ISO9001
- Print Command: ESC/POS Command
- Driver: Wins/JPOS/Linux/Android/Mac
Product Quality and Performance:
The POSTECH PT-R58H offers high-speed, high-quality printing for any business environment. It is designed to deliver consistent, reliable performance, making it an invaluable asset for retail, hospitality, banking, and logistics sectors. This printer not only meets but exceeds quality benchmarks, ensuring dependability and value.
Specifications:
-
Performance Features:
- Product Name: Receipt Printer
- Interface: USB/Serial/Lan/Parallel
- Max. Resolution: 203 dpi
- Operating System: Wins/JPOS/Linux/Android/Mac
- Print Command: ESC/POS Command
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Other Attributes:
- Max Paper Size: 58mm
- Black Print Speed: 90mm/s
- Max. Resolution: 203dpi
- Warranty: 1-Year
- Printing Method: Direct Thermal
- Print Width: 58mm
- Printer Input: DC 12V/2.6A
Purpose of Use:
The POSTECH PT-R58H is ideal for printing receipts, invoices, and labels, supporting a broad spectrum of retail, hospitality, and service applications. Its compatibility with Windows and Linux operating systems ensures easy integration into existing systems.
How to Use:
For optimal performance, follow these straightforward steps:
- Setup: Connect the printer to your device via USB, Serial, Lan, or Parallel interface.
- Install Driver: Ensure the driver is installed on your operating system.
- Load Paper: Open the printer, insert the paper roll, and close the cover.
- Print: Use your POS software to print receipts, ensuring all settings are configured correctly.
Supported OS/Application/Industries:
The POSTECH PT-R58H supports multiple operating systems, including Windows, Linux, Android, and Mac. It is suitable for a variety of industries such as retail, hospitality, banking, and logistics, ensuring efficient and high-quality printing tasks.
Benefits & Compatibility:
- Benefits: High-speed printing, multi-language support, sleek design, user-friendly operation, reliable performance.
- Compatibility: Windows, Linux, Android, Mac operating systems. Suitable for retail, hospitality, banking, and logistics sectors.
Warranty and FAQs:
- Warranty: 1-Year coverage.
- FAQs: For detailed FAQs, please refer to the Neotech product services page. For product failure, contact our sales representative for verification. If the issue persists, the RMA (Return Merchandise Authorization) procedure will be initiated.
Packaging/Weight/Dimension:
- Packaging Details: 1 unit per box.
- Weight: Approximately 1.5kg.
- Dimensions: 180mm x 135mm x 125mm.
Shop Today & Receive Your Delivery Across the UAE:
Unlock the potential of your business with the POSTECH PT-R58H. With swift delivery services across the UAE, starting or expanding your business has never been easier. Shop today and embark on your business journey with our reliable delivery services at your side.
Best Price Guarantee:
We monitor the market to offer the best prices. If you find a lower price elsewhere, we will match it. Shop with us for the best price guarantee in Dubai, UAE. Buy now and receive the best value for your money.
After Sales Support:
Our customers are our top priority. We provide exceptional after-sales support to ensure customer satisfaction. Contact us for any inquiries or support needs.
Request for Customer Reviews and Testimonials:
We kindly request our customers to share brief reviews or testimonials that spotlight their positive experiences. Your feedback helps us improve and serve you better.
Stock Availability:
While we strive to keep our inventory up to date, we cannot guarantee stock availability. We will notify you promptly if any items in your order are out of stock. For time-sensitive orders, please contact us to verify stock availability before placing your order.
Get in Touch:
If you have questions or concerns about our products, pricing, or availability, please seek expert advice. Additionally, if you want to provide feedback, our team is here to support you at any time.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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