NEOTECH
Barcode Printer - Zebra ZD420-3
Barcode Printer - Zebra ZD420-3
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ZD420 Advanced Desktop Printer
Overview
The ZD420 Thermal Transfer Printer represents a leap forward in desktop printing technology, offering unparalleled ease of use, flexibility, and management. With its advanced features and wireless connectivity, this printer is designed to meet the demands of modern businesses requiring fast and reliable thermal transfer printing.
Product Description
Building on the legacy of Zebra's industry-leading GK Series printers, the ZD420 sets new standards in deployment and management simplicity. It offers an innovative ribbon cartridge for fast and foolproof loading, a color touch display for intuitive operation, and the ability to add new connectivity and media handling options on-site. This printer is a smart investment that evolves with your business needs.
Key Features
- Innovative Ribbon Cartridge: Simplifies loading and ensures uptime.
- Fast Printing: Achieves speeds up to 6 inches per second, enhancing productivity.
- Intuitive Interface: Color display and touch screen for easy operation.
- Flexible Media Handling: Supports a wide range of media types and sizes.
- Advanced Connectivity: Standard USB, Bluetooth Low Energy, optional Wi-Fi, and Ethernet.
- High Resolution: Offers 203 dpi and optional 300 dpi for crisp, clear prints.
Quality and Performance
The ZD420 delivers superior print quality and reliability, backed by Zebra's robust engineering and support. Its fast print speeds and versatile media handling capabilities ensure it meets the needs of a variety of applications, maintaining high productivity and efficiency.
Specifications
- Print Methods: Thermal Transfer or Direct Thermal
- Max Print Speed: 6 inches/sec (203 dpi), 4 inches/sec (300 dpi)
- Connectivity: USB 2.0, Bluetooth Low Energy, optional RS-232 Serial, Ethernet, Wi-Fi
- Print Resolution: 203 dpi (standard), 300 dpi (optional)
- Media Sensors: Multi-position transmissive and full-width reflective sensor
Purpose of Use
The ZD420 is designed for businesses that require reliable, high-quality printing for applications such as shelf labeling, receipt printing, and patient ID wristband creation. It's perfect for retail, healthcare, hospitality, and government sectors.
Supported Operating Systems (OS)
This printer supports a broad range of operating systems, ensuring easy integration into various IT environments.
Supported Applications
- Retail: Labels, receipts, tags
- Healthcare: Patient wristbands, lab labels
- Hospitality: Event wristbands, tickets
- Government: Document tracking, asset management
Supported Industries
The ZD420 is versatile enough to serve multiple industries, including retail, healthcare, hospitality, and government, offering tailored solutions for each sector's specific printing needs.
Benefit Effect
With the ZD420, businesses can expect improved operational efficiency, reduced downtime with easy ribbon loading, and enhanced printing quality, all contributing to a lower total cost of ownership and a better user experience.
Warranty Information
The ZD420 comes with a standard Zebra warranty, ensuring peace of mind and reliable service. Extended support options are available through Zebra OneCare™ service plans.
Delivery Services
We provide comprehensive delivery services across the UAE, ensuring prompt and reliable delivery to cities and emirates, including Dubai, Abu Dhabi, and Sharjah, among others.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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