NEOTECH
ZEBEX Z-3151HS High-Speed Laser Handheld Scanner
ZEBEX Z-3151HS High-Speed Laser Handheld Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZEBEX Z-3151HS High-Speed Laser Handheld Scanner
Overview
The ZEBEX Z-3151HS High-Speed Laser Handheld Scanner is engineered for environments where speed and accuracy are paramount. Its high-speed scanning capability significantly reduces processing time, making it perfect for retail checkouts, warehouse inventory management, and any setting that demands rapid data capture.
Product Description
The ZEBEX Z-3151HS is a high-performance laser handheld scanner that offers exceptional speed and precision. It features an advanced laser sensor capable of up to 500 scans per second, ensuring swift and accurate readings. This scanner is designed with user comfort in mind, featuring an ergonomic grip and a balanced weight distribution to reduce fatigue during prolonged use. Its durable construction is suited to withstand the rigors of daily operation in busy environments.
Key Features
- Ultra-High-Speed Scanning: Delivers up to 500 scans per second for unparalleled efficiency.
- Advanced Laser Technology: Ensures precise and reliable barcode reading even at fast speeds.
- Ergonomic Design: Crafted for comfort and ease of use, minimizing operator fatigue.
- Robust Construction: Built to endure tough conditions, ideal for high-traffic areas.
- Multiple Interface Compatibility: Includes USB, RS-232, and Keyboard Wedge connections for seamless integration.
Product Quality and Performance
The ZEBEX Z-3151HS Scanner stands out for its high-speed scanning capability, which allows for rapid data capture without sacrificing accuracy. This makes it an invaluable tool in any fast-paced commercial environment. Its robust construction ensures that it can handle daily wear and tear, providing a reliable performance that businesses can depend on.
Specifications
- Scanning Technology: Laser
- Connectivity: USB, RS-232, Keyboard Wedge
- Scan Rate: Up to 500 scans per second
- Drop Resistance: Withstands multiple drops from 1.8 meters
- Dimensions: 105mm x 70mm x 153mm
- Weight: 150 grams
Purpose of Use
The ZEBEX Z-3151HS is designed for businesses that require efficient and rapid barcode scanning, such as retail stores for checkout processes, warehouses for inventory management, and other logistics applications. Its high-speed scanning helps streamline operations and increase throughput during peak business hours.
How to Use
To use the ZEBEX Z-3151HS Laser Handheld Scanner, connect it to your system via one of its supported interfaces (USB, RS-232, Keyboard Wedge). Aim the scanner at the barcode, press the trigger, and the device will quickly capture and transmit the data. It is plug-and-play, requiring minimal setup for most operations. Regular maintenance like cleaning the lens and checking cable connections will ensure sustained performance.
Supported OS/Application/Industries
The ZEBEX Z-3151HS is compatible with most operating systems that can interface via USB, RS-232, or Keyboard Wedge, making it extremely versatile for various industries. It is particularly effective in retail, warehousing, and logistics where quick scanning is essential to operational efficiency.
Benefits & Compatibility
The ZEBEX Z-3151HS offers significant benefits including ultra-fast scanning rates and high durability, making it ideal for environments that require both speed and resilience. Its ergonomic design and multiple connectivity options ensure it can be integrated easily into most existing systems without disruption.
Warranty and FAQs
The ZEBEX Z-3151HS comes with a one-year warranty that covers manufacturing defects. ZEBEX also provides a comprehensive FAQ section on their website for troubleshooting common issues, and direct customer support is available for more complex problems.
Delivery Services (UAE)
We provide prompt and reliable delivery services for the ZEBEX Z-3151HS across the UAE. Our logistics ensure that your scanner is delivered efficiently and ready to contribute to your business operations immediately.
After Sales Support
Our after-sales support team is dedicated to providing outstanding service for the ZEBEX Z-3151HS. We offer assistance with setup, troubleshooting, and ongoing maintenance to ensure you achieve the best results from your scanning equipment.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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