NEOTECH
ZEBEX Z-3191LE Laser Gun Type Handheld Scanner
ZEBEX Z-3191LE Laser Gun Type Handheld Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
ZEBEX Z-3191LE Laser Gun Type Handheld Scanner
Overview
The ZEBEX Z-3191LE Laser Gun Type Handheld Scanner is tailored for businesses that require reliable and efficient barcode scanning. Featuring a robust laser scanning system, this device is perfect for high-volume scanning in retail, logistics, and warehouse settings, where precision and speed are crucial.
Product Description
The ZEBEX Z-3191LE is a high-performance laser scanner that combines ergonomic design with advanced laser technology for fast and accurate barcode reading. It features a comfortable gun-type grip and a trigger designed for extended use, minimizing user fatigue. The scanner's durable construction includes a sealing that makes it resistant to dust and moisture, enhancing its suitability for various working conditions.
Key Features
- High-Performance Laser Technology: Offers precise scanning of barcodes at a high speed.
- Ergonomic Gun-Type Design: Ensures comfort and reduces fatigue during prolonged scanning activities.
- Durable Construction: Built to withstand drops and resist environmental factors such as dust and moisture.
- Multi-Interface Compatibility: Supports USB, RS-232, and other interfaces for easy integration.
- Wide Reading Capability: Efficiently decodes all standard 1D barcodes, accommodating a variety of scanning needs.
Product Quality and Performance
The ZEBEX Z-3191LE delivers exceptional scanning performance, capable of handling large volumes of data quickly and accurately. Its robust design ensures reliability in harsh environments, making it an excellent choice for businesses that need a dependable scanning solution.
Specifications
- Scanning Technology: Laser
- Connectivity: USB, RS-232
- Scan Rate: Up to 100 scans per second
- Drop Resistance: Withstands multiple drops from 1.8 meters
- Dimensions: 106mm x 155mm x 73mm
- Weight: 148 grams
Purpose of Use
The ZEBEX Z-3191LE is designed for sectors requiring high-performance scanning such as retail for point-of-sale systems, logistics for tracking and sorting, and warehousing for inventory management. Its durability and ergonomic design make it suitable for continuous use in these demanding environments.
How to Use
To operate the ZEBEX Z-3191LE, connect it to a computer or terminal via its supported interfaces. Aim the scanner at the barcode, press the trigger, and the device will quickly read and transmit the data. Ensure the scanner is properly configured with your system for optimal performance. Regular cleaning of the scanner lens and checking of connections will help maintain its functionality.
Supported OS/Application/Industries
The ZEBEX Z-3191LE is compatible with most operating systems that support USB or RS-232 interfaces, making it versatile for integration into any existing system. It is especially effective in industries where rapid and reliable barcode scanning is essential.
Benefits & Compatibility
The ZEBEX Z-3191LE scanner offers significant benefits including rapid data capture, ergonomic design for ease of use, and a robust build suitable for tough environments. Its compatibility with various interfaces ensures seamless integration with existing technological setups.
Warranty and FAQs
The ZEBEX Z-3191LE comes with a one-year warranty covering manufacturing defects. ZEBEX also provides comprehensive FAQs and support services on their website to assist with any operational issues.
Delivery Services (UAE)
We offer fast and reliable delivery services for the ZEBEX Z-3191LE across the UAE, ensuring that your scanner is delivered promptly and ready for immediate deployment in your business operations.
After Sales Support
Our after-sales support team is committed to providing excellent service for the ZEBEX Z-3191LE. We are available to assist with setup, troubleshooting, and any other support needs to ensure you get the most out of your scanner.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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