NEOTECH
TOSHIBA BC400P Label Printer
TOSHIBA BC400P Label Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Toshiba BC400P Label Printer
Overview
The Toshiba BC400P Label Printer is designed for businesses requiring high precision and adaptability in label printing. It is particularly suitable for sectors like healthcare, retail, and manufacturing, where complex labels with fine details and multiple formats are common.
Product Description
The Toshiba BC400P offers exceptional print quality and versatility with its ability to handle a wide range of media types, including specialized labels, tags, and receipts. This printer is capable of both direct thermal and thermal transfer printing, allowing it to adapt to varying durability requirements. With a resolution of 300 dpi and advanced thermal print head technology, the BC400P can produce clear, detailed labels that are essential for accurate scanning and readability.
Key Features
- Dual Printing Technology: Employs both direct thermal and thermal transfer printing methods to suit different application needs.
- High Resolution: Prints at 300 dpi, ideal for producing highly detailed labels.
- Versatile Media Handling: Accommodates a wide variety of media types, sizes, and thicknesses.
- Fast Print Speed: Enhances productivity with impressive print speeds, reducing time spent on large print jobs.
- Robust Design: Built to withstand demanding industrial environments and maintain high-quality performance.
Product Quality and Performance
The Toshiba BC400P is built for consistent performance and reliability. It can sustain high-volume print jobs without compromising on quality, thanks to its robust construction and efficient thermal print head. This printer is a dependable tool for organizations that need precise, durable labels for critical operations.
Specifications
- Printing Technology: Direct thermal and thermal transfer
- Resolution: 300 dpi
- Maximum Print Width: 4.16 inches
- Print Speed: Up to 6 inches per second
- Connectivity Options: USB, Ethernet, optional Wi-Fi and Bluetooth
- Dimensions: 246mm x 259mm x 435mm
- Weight: 12 kg
Purpose of Use
The Toshiba BC400P is ideal for industries requiring precise and flexible label printing, such as pharmaceuticals for drug labels, retail for compliance labeling, and manufacturing for product identification and safety warnings. Its high-resolution printing ensures that all details, from tiny text to complex barcodes, are crisp and easy to read.
How to Use
To set up the Toshiba BC400P, connect it to a power source and your network or computer using its connectivity options. Load the appropriate media and ribbon (for thermal transfer), configure the settings via its onboard interface or through connected software, and begin printing. Routine maintenance, such as regular cleaning of the print head and rollers, will help prolong the printer’s life and ensure optimal functionality.
Supported OS/Application/Industries
The Toshiba BC400P supports major operating systems including Windows and Linux, making it easy to integrate into existing systems. Its ability to handle a variety of media types and its high-resolution printing capability make it particularly suitable for healthcare, retail, and industrial applications.
Benefits & Compatibility
The Toshiba BC400P offers significant benefits in versatility, precision, and efficiency, making it a valuable asset for businesses that require high-quality label printing. Its compatibility with various media types and connectivity options enables seamless integration and operation in diverse operational setups.
Warranty and FAQs
The Toshiba BC400P comes with a standard manufacturer’s warranty that covers parts and labor. Toshiba provides comprehensive FAQs and support services to assist with setup, troubleshooting, and maintenance of the printer.
Delivery Services (UAE)
We offer prompt and reliable delivery services for the Toshiba BC400P across the UAE, ensuring that your printer arrives ready for immediate deployment.
After Sales Support
Our after-sales support team is committed to providing excellent service for the Toshiba BC400P. We are available to assist with any setup challenges, operational questions, or maintenance needs, ensuring your printer continues to meet your business requirements effectively.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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