NEOTECH
Zebra DS3600-DPX Ultra-Rugged Scanner
Zebra DS3600-DPX Ultra-Rugged Scanner
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra DS3600-DPX Ultra-Rugged Scanner
Overview:
The Zebra DS3600-DPX stands out as the pinnacle of scanning technology, designed to withstand the most challenging industrial environments. From its unmatched durability to its superior scanning performance, this ultra-rugged scanner ensures that your workflow is never interrupted. Its advanced decoding capabilities make it the ideal tool for fast-paced, high-volume scanning tasks.
Product Description: The Zebra DS3600-DPX Ultra-Rugged Scanner redefines the standards for scanning efficiency and durability. Built to perform in extreme conditions, it promises reliable operation through drops, dust, and water exposure. Featuring lightning-fast capture of any 1D or 2D barcode from virtually any angle, this scanner is engineered to boost productivity in the harshest environments.
Key Features:
- Unrivaled Durability: Withstands multiple drops from 8 ft./2.4 m and 5,000 tumbles.
- Advanced Scanning: Instantly reads any 1D or 2D barcode, even if damaged or dirty.
- Extreme Environment Operation: Functions in temperatures as low as -22°F (-30°C) and as high as 122°F (50°C).
- Extended Range: Captures barcodes from up to 7 ft. away, facilitating easy data collection.
Product Quality and Performance: The DS3600-DPX is subjected to rigorous testing to ensure it meets the highest standards of quality and performance. Its robust construction and superior scanning capabilities make it the go-to choice for industries requiring uncompromised reliability.
Specifications:
- Dimensions: 7.3 in. H x 3.0 in. W x 5.2 in. D
- Weight: 13.8 oz./390 g
- Operating Temp: -22°F to 122°F (-30°C to 50°C)
- Drop Specs: Survives 8 ft./2.4 m drops to concrete
- Scanning Capability: 1D and 2D barcodes
Purpose of Use: Designed for versatility, the Zebra DS3600-DPX excels in a range of settings, from manufacturing floors to outdoor yards, offering unparalleled reliability and efficiency in barcode scanning.
How to Use: Simple to deploy and easy to use, with no special training required. Its intuitive design allows for quick adoption, ensuring seamless integration into your current workflow.
Supported OS/Application/Industries: Compatible with a wide range of operating systems and applications, the DS3600-DPX is ideal for logistics, manufacturing, retail, and more, offering versatile performance across diverse sectors.
Benefits & Compatibility: The DS3600-DPX scanner delivers significant efficiency gains, reducing downtime and operational costs. Its compatibility with various systems ensures seamless integration into existing setups.
Warranty and FAQs: Comes with a one-year warranty covering manufacturing defects. For more information, please visit our FAQ section on the NEO Digital website.
Delivery Services (UAE): NEO Digital offers prompt and secure delivery across the UAE, ensuring your Zebra DS3600-DPX reaches you ready for deployment.
After Sales Support: Our commitment to excellence extends beyond sales, with comprehensive after-sales support designed to ensure customer satisfaction.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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