NEOTECH
Zebra DS55 Series Scanner
Zebra DS55 Series Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Discover the compact Zebra DS55 Series Scanner for high-performance barcode scanning. Ideal for retail counters, kiosks, and self-service applications.
Overview
The Zebra DS55 Series Scanner is a compact, high-performance solution designed for versatile applications. Whether at the retail counter, self-service kiosks, or contactless pickup lockers, this scanner excels in any environment. Its tiny footprint and sleek design make it a perfect fit for space-constrained areas, while its powerful scanning capabilities ensure flawless performance.
Product Description
The Zebra DS55 Series Scanner combines a compact design with advanced scanning technology, making it ideal for both standalone and embedded applications. It effortlessly scans 1D and 2D barcodes, including those on dimly lit mobile screens, ensuring efficient service in various settings. With flexible mounting options and industry-leading performance, the DS55 Series is the go-to solution for modern businesses.
Key Features
- Compact Design: Tiny footprint fits in the smallest spaces, ideal for kiosks and counters.
- High-Performance Scanning: Scans all 1D and 2D barcodes, including mobile barcodes.
- Flexible Mounting: Supports third-party accessories and multiple mounting options.
- User-Friendly Aimer: Green LED aimer and soft white illumination for easy use.
- Durable Construction: Withstands drops and is IP54 sealed against dust and spills.
Product Quality and Performance
The DS55 Series is engineered for durability and long-term reliability. With its robust build, it can withstand drops and resist dust and spills, making it suitable for heavy-duty use. Zebra’s DNA technology ensures the scanner performs consistently, providing fast and accurate scans even in challenging environments.
Specifications
- Dimensions: 1.2 in H x 2.2 in W x 2.8 in D (3.0 cm H x 5.6 cm W x 7.2 cm D)
- Weight: 2.3 oz (65.2 g)
- Input Voltage: 4.75 to 5.25 VDC Host Powered or External Power Supply
- Interfaces: USB, RS232
- Operating Temperature: -4°F to +122°F (-20°C to +50°C)
- Drop Specification: Designed to withstand multiple drops from 5 ft (1.5 m) to concrete
- Sealing: IP54, protecting against dust and spills
Purpose of Use
Ideal for retail, hospitality, transportation, and light manufacturing environments where space is limited, and reliable, high-speed barcode scanning is essential. The DS55 Series enhances operations with its quick scanning capabilities and flexible integration options.
How to Use
Install the DS55 Series Scanner by connecting it via USB or RS232 to your system. Mount the scanner using the provided accessories, and start scanning barcodes in retail counters, kiosks, or self-service stations. The intuitive design ensures quick setup and easy operation, even for first-time users.
Supported OS/Application/Industries
- Operating Systems: Supports multiple platforms, including Windows, Android, and iOS.
- Applications: Perfect for point-of-sale systems, ticketing kiosks, and self-service applications.
- Industries: Retail, hospitality, transportation, and light manufacturing.
Benefits & Compatibility
The Zebra DS55 Series Scanner provides versatile, high-speed barcode scanning that integrates seamlessly into various environments. It supports multiple operating systems and offers a user-friendly experience, making it a valuable tool for enhancing efficiency and customer service.
Warranty and FAQs
Zebra offers a three-year warranty on the DS55 Series, ensuring long-term reliability. For more details, visit the Zebra warranty page or check out our FAQs for troubleshooting tips and additional information.
Packaging/Weight/Dimension
- Packaging: Compact and secure, designed for safe delivery.
- Weight: 2.3 oz (65.2 g)
- Dimensions: 1.2 in H x 2.2 in W x 2.8 in D (3.0 cm H x 5.6 cm W x 7.2 cm D)
Shop Today & Receive Your Delivery Across the UAE!
Order the Zebra DS55 Series Scanner today and enjoy reliable delivery across the UAE. Our delivery services ensure that your business is equipped with the latest scanning technology without delay.
Best Price Guarantee
We offer competitive pricing on the Zebra DS55 Series. If you find a lower price elsewhere, we’ll match it. Buy now to get the best value for your money, backed by Zebra’s quality and our best price guarantee.
After Sales Support
We prioritize customer satisfaction with comprehensive after-sales support. Should you encounter any issues with your DS55 Series Scanner, our team is ready to assist you promptly.
Request for Customer Reviews and Testimonials
Share your positive experiences with the Zebra DS55 Series Scanner! Your reviews help others make informed decisions and improve our services.
Stock Availability
We strive to keep our inventory updated, but availability cannot always be guaranteed. Please verify stock before placing time-sensitive orders. Non-standard items are typically available within 10-15 working days after confirmation.
Get in Touch
For questions about the Zebra DS55 Series Scanner or other products, please contact our team. We’re here to help with expert advice and support.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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