NEOTECH
Zebra DS9308 2D Hands-Free Barcode Scanner
Zebra DS9308 2D Hands-Free Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Overview:
The Zebra DS9308 2D Barcode Scanner is a compact, hands-free presentation imager designed for high-traffic environments like retail, checkpoints, and more. This scanner offers fast, accurate scanning capabilities, handling up to 120 inches per second. Its durable build and IP52 sealing make it suitable for various conditions, ensuring reliable performance in every scan.
Product Description:
The Zebra DS9308 is a versatile, corded 2D barcode scanner that provides seamless hands-free operation. With a sleek, compact design, it fits comfortably on any counter without taking up too much space. Equipped with a powerful CMOS sensor and an optical resolution of 3 mil, the DS9308 offers rapid scanning up to 120 inches per second, ideal for busy retail environments. The circular amber LED aiming pattern ensures precise targeting, even in dim lighting. This scanner also supports over 90 international keyboards, enhancing its global usability. Built to withstand drops and spills, the DS9308 is IP52 rated, making it durable enough for continuous use in challenging conditions.
Key Features:
- Hands-Free Operation: Corded design allows for continuous, hands-free scanning.
- Fast Scan Speed: Scans up to 120 inches per second for high efficiency.
- Compact Design: Fits easily on counters, ideal for space-constrained environments.
- Durable Build: IP52-rated for protection against dust and moisture.
- Advanced CMOS Sensor: 1280 x 800 pixels for accurate 2D barcode scanning.
- Aiming Pattern: Circular amber LED for precise targeting.
- Wide Compatibility: Supports over 90 international keyboards.
Product Quality and Performance:
The Zebra DS9308 is crafted to deliver exceptional performance in demanding settings. Its robust construction and IP52 environmental sealing ensure it withstands the rigors of daily use, from minor spills to drops. The scanner’s fast processing speed and high-resolution imaging provide accurate reads, reducing errors and enhancing customer satisfaction. User testimonials emphasize its reliability, ease of use, and efficiency in improving checkout speed.
Specifications:
- Type: 2D Barcode Scanner
- Scan Element Type: CMOS
- Optical Resolution: 3 mil
- Interfaces: USB
- Color: Black, White
- Dimensions: 5.7 H x 3.4 W x 3.3 D in (14.5H x 8.6W x 8.3D cm)
- Weight: 318 g (11.2 oz)
- Scan Speed: Up to 120 in./305 cm per second
- Light Source: Circular 617 nm amber LED
- Image Sensor: 1280 x 800 pixels
- Environmental Sealing: IP52
- Warranty: 1 Year
Purpose of Use:
The Zebra DS9308 Barcode Scanner is designed for high-volume scanning applications. Ideal for retail, hospitality, and checkpoint environments, it enhances the checkout experience by providing fast, reliable scanning. Its compact design and robust features make it perfect for counters with limited space and heavy traffic.
How to Use:
To use the Zebra DS9308, connect the scanner via USB to your system. Place it on the counter in a position where it can easily scan items. Pass the barcode in front of the scanner's imager. The device automatically reads and processes the barcode without needing to press a button. Ensure the device is connected to a power source and securely positioned to maximize efficiency.
Supported OS/Application/Industries:
The DS9308 supports various operating systems and integrates seamlessly with numerous applications, making it suitable for retail, hospitality, and logistics. Its flexible design and high compatibility ensure it enhances workflows across different industries, boosting efficiency and productivity.
Benefits & Compatibility:
The Zebra DS9308 offers several benefits, including fast scanning speed, hands-free operation, and high durability. Its compatibility with various operating systems and USB interface makes it versatile for multiple applications. This scanner helps reduce operational costs and improve customer satisfaction with its efficient, error-free performance.
Warranty and FAQs:
The Zebra DS9308 Barcode Scanner comes with a one-year warranty covering manufacturing defects. For more details on warranty coverage, visit the NEOTECH product services page or contact our customer support team. If you experience any issues, our RMA process will ensure quick and effective resolution. Refer to our FAQ section for answers to common questions.
Packaging/Weight/Dimension:
The Zebra DS9308 is carefully packaged in a carton to ensure it arrives in perfect condition. The package dimensions are 22 x 12 x 16 cm, with a gross weight of 1 kg, ensuring secure and easy handling.
Shop Today & Receive Your Delivery Across the UAE!
Enjoy fast and reliable delivery across the UAE with our efficient shipping services. From Dubai to Abu Dhabi, your order will be delivered promptly and securely. Shop today and experience our commitment to exceptional service.
Best Price Guarantee:
We offer a best price guarantee on the Zebra DS9308 in Dubai, UAE. If you find a lower price elsewhere, we will match it, ensuring you receive the best value. Buy now to take advantage of this offer.
After Sales Support:
We provide comprehensive after-sales support for the Zebra DS9308. Our team is ready to assist with technical issues, repairs, and general inquiries to ensure customer satisfaction.
Request for Customer Reviews and Testimonials:
We invite our customers to share their experiences with the Zebra DS9308. Your feedback helps us improve our products and guides future customers in making informed decisions.
Stock Availability:
We strive to keep the Zebra DS9308 in stock. However, availability may vary. Please contact us to confirm stock before placing time-sensitive orders.
Get in Touch:
For more information or inquiries about the Zebra DS9308 Barcode Scanner, contact our NEOTECH team. We are here to assist with product details, pricing, and availability.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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