NEOTECH
Zebra ET40-HC: Top Healthcare Tablet
Zebra ET40-HC: Top Healthcare Tablet
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra ET40-HC: Top Healthcare Tablet
Overview
Introducing the Zebra ET40-HC Tablet, a game-changer in healthcare technology. Engineered for medical professionals, this device offers unparalleled assistance in patient care and data management. Its robust design is tailored for the demanding healthcare environment, making it an indispensable tool for modern medical facilities.
Product Description
The ET40-HC Tablet is a marvel of innovation, crafted to meet the specific needs of the healthcare industry. With its medical-grade durability and hygienic surface, it stands up to rigorous cleaning protocols. Its features include a high-resolution camera for documenting patient care, a long-lasting battery for extended shifts, and a lightweight design for ease of mobility.
Key Features
- Medical-Grade Durability: Withstands constant cleaning.
- Extended Battery Life: Powers through the longest shifts.
- Lightweight Design: Ensures portability and ease of use.
- High-Resolution Camera: Captures detailed patient information.
Product Quality and Performance
The ET40-HC Tablet not only meets but exceeds quality and performance standards in healthcare technology. It's built for reliability, ensuring that medical professionals have access to critical information whenever they need it. Customer testimonials highlight its impact on enhancing patient care and operational efficiency.
Specifications
- Display: 8-inch, high-resolution touchscreen
- Weight: 550g
- Battery: Up to 10 hours of continuous use
- Connectivity: Wi-Fi, NFC, Bluetooth
Purpose of Use
Designed for healthcare professionals, the ET40-HC Tablet facilitates efficient patient management, from admissions to diagnostics and treatment. Its robust features support a wide range of medical applications, making it a versatile asset in any healthcare setting.
How to Use
To maximize the ET40-HC Tablet's capabilities, follow these steps:
- Charge the device: Ensure it's fully charged for uninterrupted use.
- Customize settings: Tailor the tablet to your workflow requirements.
- Implement in daily operations: Use it for patient records, communication, and diagnostics.
Supported OS/Application/Industries
The ET40-HC Tablet is compatible with various healthcare applications, making it suitable for hospitals, clinics, and other medical facilities. It supports Windows and Android operating systems, enhancing its versatility and utility in diverse healthcare environments.
Benefits & Compatibility
- Improved Patient Care: Facilitates accurate and efficient patient data management.
- Enhanced Productivity: Streamlines healthcare processes and workflows.
- Universal Compatibility: Supports leading healthcare applications and software.
Warranty and FAQs
The ET40-HC comes with a one-year warranty covering manufacturing defects. Our FAQ section addresses common queries, providing you with quick solutions and support tips to ensure optimal use of your tablet.
Delivery Services (UAE)
NEO Digital offers comprehensive delivery services across the UAE, ensuring your ET40-HC Tablet arrives safely and promptly, ready to transform your healthcare delivery.
After Sales Support
Our commitment to excellence extends beyond sales. NEO Digital provides exceptional after-sales support, ensuring your satisfaction and the seamless integration of the ET40-HC Tablet into your healthcare practice.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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