NEOTECH
Zebra MC9300 Handheld Computer
Zebra MC9300 Handheld Computer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra MC9300 Handheld Computer
Overview
Discover the Zebra MC9300 Handheld Android Mobile Computer, the ultimate tool designed to boost efficiency and productivity across various industries. This device combines rugged durability with advanced technology, featuring an Android operating system, long-lasting battery life, and superior scanning capabilities. Ideal for retail, manufacturing, and logistics, the MC9300 ensures seamless operations in even the most demanding environments.
Product Description
The Zebra MC9300 Handheld Android Mobile Computer is engineered for excellence, offering unparalleled performance in inventory management, order fulfillment, and shipping. With its ergonomic design and intuitive user interface, it provides a seamless user experience, enhancing productivity without sacrificing comfort. The device boasts a high-resolution screen, advanced data capture, and extended battery life, making it a reliable partner for all-day operations.
Key Features
- Advanced Scanning: High-performance scanning of 1D/2D barcodes from various distances.
- Robust Build: Withstands drops, dust, and water, ensuring reliability in tough environments.
- Extended Battery Life: Power through multiple shifts without the need for recharging.
- Android OS: Access to the latest apps and functionalities, with enterprise-class security.
Product Quality and Performance
The Zebra MC9300 is synonymous with durability and reliability. It meets strict quality standards and passes rigorous performance tests, guaranteeing exceptional service life and minimal downtime. Customer testimonials highlight its robustness and efficiency, underscoring its value in streamlining operations.
Specifications
- OS: Android 8.1 Oreo
- Display: 4.3-inch WVGA touchscreen
- Battery: Rechargeable Li-Ion, 7000 mAh
- Connectivity: WiFi, Bluetooth, NFC
- Weight: 765g with battery
Purpose of Use
Designed for workers on the go, the Zebra MC9300 excels in various tasks such as inventory tracking, order management, and logistics planning. It addresses specific needs by providing real-time data access and communication, thereby enhancing decision-making and operational efficiency.
How to Use
Operating the Zebra MC9300 is straightforward. Charge the device, power it on, and easily navigate through its user-friendly interface. Regular maintenance includes keeping the software updated and cleaning the screen and scanner for optimal performance.
Supported OS/Application/Industries
The MC9300 is versatile, supporting numerous applications across retail, manufacturing, and logistics. Its Android OS ensures compatibility with a wide range of enterprise solutions, making it a valuable tool for businesses looking to optimize their workflows.
Benefits & Compatibility
Enjoy enhanced productivity, reduced error rates, and a significant return on investment with the Zebra MC9300. Its compatibility with various business applications and tools streamlines operations, ensuring that your team can focus on delivering exceptional service.
Warranty and FAQs
Zebra offers a comprehensive one-year warranty for the MC9300, with options for extended coverage. Our FAQ section addresses common queries, providing quick solutions and ensuring continued satisfaction with your purchase.
Delivery Services (UAE)
We provide reliable and swift delivery services across the UAE, ensuring your Zebra MC9300 arrives safely and on time. Our commitment to excellence extends beyond sales, offering peace of mind with every purchase.
After Sales Support
Our dedication to customer satisfaction continues with exceptional after-sales support. Whether you need assistance with setup, troubleshooting, or warranty claims, our team is here to ensure a seamless experience with your Zebra MC9300.
Request for Customer Reviews and Testimonials
Your feedback matters to us! Share your experience with the Zebra MC9300 to help others understand its impact on your workflow. Your insights are invaluable in our continuous effort to improve and serve you better.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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