NEOTECH
Zebra MP7000 Series Industrial Barcode Scanner
Zebra MP7000 Series Industrial Barcode Scanner
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Basic Properties:
- Multi-Plane Scanning: For efficient barcode capture.
- High-Speed Performance: Quick and accurate scanning.
- Eco-Friendly Design: Sustainable materials.
- User-Friendly Interface: Easy setup and operation.
- Robust Durability: Built for high-volume retail.
Suitable For:
- Low-Volume Printing: Ideal for organizations with limited printing needs.
- Preprinted Cards: Suitable for adding details like photos and names to preprinted cards.
- Frequent Small Print Jobs: Perfect for businesses like fitness centers, spas, and clubs.
- Beginner Printers: For those new to printing, offering high quality at a low budget.
- Frequent Mobility: Suitable for users who need to move the printer often.
- Limited Space: Compact design fits easily in small spaces.
- Budget-Conscious Users: Helps save on the cost of larger, more expensive printers.
Enhance Your Customer’s Checkout Experience:
The Zebra MP72 Series Multi-Plane Scanner is designed to revolutionize the checkout process with unmatched speed and innovation. Offering premium scanning speeds and ease of use, it ensures every customer enjoys a swift and seamless experience. With features like an optional color camera for computer vision applications and loss prevention, it is a smart investment for modern retail environments.
A Smarter Investment:
The Zebra MP72 Series uses up to 50% less power than other bioptic scanners, making it an energy-efficient choice for retailers. Its robust design ensures superior durability and easy servicing, while Zebra’s Remote Diagnostics allows for remote monitoring of scanner status. With Zebra’s IoT Connector, you can make data-driven decisions based on real-time insights from your scanners.
Specifications:
Physical Characteristics:
- Dimensions: Long scanner and scanner/scale: 20 in. L x 11.5 in. W x 4.00 in. D x 5.00 in. H (506 mm L x 292 mm W x 101 mm D x 128 mm H)
- Weight: Long scanner: 13.10 lb/5.94 kg; Long scanner/scale: 17.85 lb/8.10 kg
- Scale: 30 lb in 0.01 lb increments/15 kg in 5 g increments
User Environment:
- Operating Temperature: 32.0° to 104.0° F/0.0° to 40.0° C
- Storage Temperature: -40.0° to 158.0° F/-40.0° to 70.0° C
- Humidity: 20% to 95%, non-condensing
- Environmental Sealing: IP5X
Imaging Technology:
- Type: CMOS Array Imager
- Illumination: Intelligent illumination
Symbol Decode Capability:
- 1D: All major 1D barcodes including Code 39, Code 128, Code 93, and more.
- 2D: All major 2D barcodes including PDF417, DataMatrix, QR Code, and more.
- Digimarc: Digimarc barcodes
Recommended Services:
Zebra OneCare Select; Zebra OneCare Essential
Ensure accurate weight measurements every time with the L-shaped platter design, which increases the active weighing surface area. The MP72 Series also supports electronic article surveillance (EAS) systems for seamless shopping experiences. With its smart features and energy-efficient design, the Zebra MP72 Series is a valuable addition to any retail environment.
For more information, visit www.zebra.com/mp72series.
Choose the Zebra MP72 Series for unmatched speed, innovation, and reliability in your retail operations. Order now from NEOTECH and experience our best price guarantee and exceptional after-sales support.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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