NEOTECH
Mobile Terminal - Zebra TC25
Mobile Terminal - Zebra TC25
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Zebra TC25 Rugged 2D Android Computer
Overview
Introducing the Zebra TC25, the ultimate rugged mobile computer designed for the dynamic needs of small businesses and field services. Equipped with a high-performance 2D barcode scanner and a durable build, this Android device ensures efficiency and reliability in the most demanding environments.
Product Description
The Zebra TC25 is a powerhouse of functionality and durability, crafted to boost productivity in various operational settings. With its advanced 2D scanning capabilities, long battery life, and rugged design, the TC25 stands up to the challenges of day-to-day fieldwork. Running on Android, it offers seamless integration with mobile applications, enhancing workflow and data management. Its 4.3-inch touchscreen display and versatile data capture options make it an indispensable tool for workers requiring mobility without compromise.
Key Features
- High-Performance 2D Scanning: Captures both 1D and 2D barcodes with speed and accuracy.
- Rugged Durability: Designed to withstand drops, spills, and extreme temperatures for field reliability.
- Extended Battery Life: Offers up to 10 hours of continuous use, supporting full-day operations.
- Android Operating System: Provides a user-friendly interface with easy app integration.
- Powerful Processing: Ensures smooth and efficient application performance.
- Versatile Data Capture: Supports barcodes, text, images, and signatures for comprehensive data collection.
- Connectivity Options: Features Wi-Fi and Bluetooth for constant communication and data transfer.
- 4.3-inch Touchscreen: Clear and easy-to-navigate display for efficient task management.
Quality and Performance
The Zebra TC25 has garnered praise for its robust performance in the field, with users highlighting its reliable scanning, enduring battery life, and overall toughness. It's proven to enhance operational efficiency and data accuracy, making it a valued tool in small business and field service applications.
Specifications
- Scanning Capability: 2D (1D and 2D barcodes)
- Durability: Drop-resistant and temperature resilient
- Battery Life: Up to 10 hours
- OS: Android
- Processor: High-performance CPU
- Display: 4.3-inch touchscreen
- Data Capture: Barcodes, text, images, signatures
- Connectivity: Wi-Fi, Bluetooth
Purpose of Use
The TC25 is specifically designed for small businesses and field services that require a durable, efficient, and versatile mobile computer. It's ideal for inventory management, delivery services, and on-site customer support, among other applications.
Supported Operating Systems/Applications/Industries
With Android OS, the TC25 integrates smoothly with a wide array of applications, supporting industries like logistics, retail, manufacturing, and healthcare. Its adaptability ensures that it meets the varied needs of modern mobile workforces.
Benefit Effect
Incorporating the Zebra TC25 into your workflow can significantly improve data collection efficiency, enhance customer service, and ensure reliable performance in harsh working conditions, thereby boosting productivity and operational effectiveness.
Warranty Information and FAQs
The TC25 comes with Zebra's comprehensive warranty, offering peace of mind through support for repairs and replacements. An extensive FAQ section is available to assist with setup, operation, and troubleshooting, ensuring optimal use of the device.
Delivery Services (specific to the UAE)
Our dedicated delivery service guarantees that the Zebra TC25 reaches businesses across the UAE efficiently and securely. We are committed to supporting your operational needs with prompt and reliable delivery to all major cities and emirates.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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