NEOTECH
Zebra ZXP Series 9 Dual-Sided ID Card Printer
Zebra ZXP Series 9 Dual-Sided ID Card Printer
Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Explore the Zebra ZXP9 ID Card Printer for fast, dual-sided printing with photo-like quality. Perfect for secure IDs, access controls, and more. Shop now for premium card solutions.
Overview:
Experience exceptional card printing with the Zebra ZXP Series 9, engineered for high-security applications. This retransfer printer delivers photo-like image quality at lightning-fast speeds, ideal for producing durable, edge-to-edge cards for various security needs.
Product Description:
The Zebra ZXP Series 9 sets a new standard in card printing, combining industry-leading speed with unmatched print quality. Designed for environments where security is crucial, it features Zebra’s advanced Color Predictive Technology, ensuring superior clarity and vibrancy. The ZXP Series 9 is the go-to solution for creating secure photo IDs, access controls, and credentials with ease and efficiency.
Key Features:
- Photo-Quality Images: Achieve vibrant, full-color prints with dye-based inks for lifelike results.
- Fast Throughput: Print up to 190 cards per hour, perfect for high-volume needs.
- Edge-to-Edge Printing: Retransfer technology ensures flawless printing over uneven surfaces, including smart cards.
- Flexible Operation: Choose from various print modes to optimize speed and quality, with easy media replacement.
- Advanced Security: Features encryption, printer host authentication, and optional custom holographic laminates for enhanced security.
- Intuitive Software Suite: Simplifies integration and card design with comprehensive management tools.
Product Quality and Performance:
The Zebra ZXP Series 9 is renowned for its reliability, delivering consistent, high-quality printing. Customers commend its vibrant color output and robust performance, making it a trusted choice for secure and professional card printing.
Specifications:
- Print Technology: Dye-sublimation retransfer
- Connectivity: USB, Ethernet
- Print Speed: Up to 190 cards/hour
- Print Resolution: 300 dpi
- Card Thickness: 30 to 40 mil
Purpose of Use:
Perfect for government, corporate, and educational institutions that require secure, high-quality card printing for IDs, access controls, and more.
Supported OS/Applications/Industries:
Compatible with various systems, the ZXP Series 9 is ideal for high-security industries such as finance, government, and education.
Benefits & Compatibility:
Empower your organization with the ZXP Series 9, enhancing security protocols while ensuring efficient, quality card production.
Warranty and FAQs:
The ZXP Series 9 includes a comprehensive warranty, offering peace of mind and reliable performance. For more details, visit our FAQ section.
Packaging/Weight/Dimension:
The ZXP Series 9 comes securely packaged, with a focus on protecting the printer during transit. Dimensions and weight details ensure easy handling and setup.
Delivery Services (specific to the UAE):
Enjoy fast and secure delivery across the UAE, including major cities and emirates, ensuring your organization quickly gains access to top-tier card printing solutions.
Best Price Guarantee:
We offer competitive pricing on the Zebra ZXP Series 9. If you find a lower price elsewhere, we’ll match it, ensuring you receive the best value.
After Sales Support:
Our dedicated support team is here to assist with any post-purchase inquiries, ensuring your ZXP Series 9 continues to perform at its best.
Customer Reviews and Testimonials:
We invite our customers to share their experiences with the Zebra ZXP Series 9, helping others make informed decisions.
Stock Availability:
While we strive to keep our inventory updated, stock availability is not guaranteed. Please contact us to verify availability before placing your order.
Get in Touch:
For any questions about the Zebra ZXP Series 9, pricing, or availability, please contact us. Our team is ready to assist you.
Disclaimer:
All content is provided for general informational purposes only and is subject to change without notice. Images are for illustration purposes and may not accurately represent the actual product. Verify all details with a sales representative before making a purchase.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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