NEOTECH
ZKTeco U350 Fingerprint Time & Attendance System
ZKTeco U350 Fingerprint Time & Attendance System
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Enhance workforce management with the ZKTeco U350. Accurate fingerprint recognition, customizable features, and seamless integration for businesses of all sizes.
ZKTeco U350 Fingerprint Time & Attendance System
Overview
The ZKTeco U350 is an advanced fingerprint time and attendance system designed to streamline your workforce management. With precise fingerprint recognition, it ensures accurate employee tracking, enhancing both productivity and security. The user-friendly interface is fully customizable, catering to the unique needs of your business. With robust integration options and support for multiple devices, the U350 is scalable for organizations of any size.
Product Description
The ZKTeco U350 is the ultimate solution for efficient time and attendance management. Leveraging state-of-the-art fingerprint technology, it accurately tracks employee hours, reducing the risk of time fraud. The software's intuitive design makes navigation easy, allowing you to customize settings to suit your specific requirements. It supports multiple devices and integrates seamlessly into your existing systems, making it a versatile tool for any business environment.
Key Features
- Fingerprint Recognition: Ensures secure and precise employee identification.
- Customizable Interface: Tailor settings to match your business needs.
- Comprehensive Reporting: Generate detailed reports for data-driven decisions.
- Integration Flexibility: Compatible with various devices for seamless integration.
- User Management: Easily manage user profiles.
- Remote Access: Operate the system from anywhere, at any time.
Product Quality and Performance
The ZKTeco U350 is built on reliable fingerprint recognition technology, ensuring consistent and accurate performance. It’s highly praised for reducing time fraud and streamlining attendance management. The customizable interface, paired with detailed reporting, provides actionable insights into workforce productivity. Customers highlight its role in enhancing overall efficiency and reliability in attendance tracking.
Specifications
- Technology: Fingerprint recognition
- Supported Devices: ZKTeco fingerprint devices
- Operating System Compatibility: Windows
- Communication: USB, TCP/IP, RS485
- Database: MySQL, SQL Server
- Power: External adapter or USB
Purpose of Use
Designed for businesses seeking efficient and reliable time management, the ZKTeco U350 is ideal for organizations across industries, helping streamline operations and improve productivity.
How to Use
Install the software on a Windows PC, connect compatible ZKTeco fingerprint devices, and set up user profiles. Employees can then clock in and out with their fingerprints, while administrators access detailed reports for analysis. Follow ZKTeco’s setup instructions for optimal performance.
Supported OS/Application/Industries
The U350 is compatible with Windows OS and suitable for diverse industries such as corporate offices, educational institutions, and healthcare facilities. It offers reliable time tracking for organizations of all sizes.
Benefits & Compatibility
Enjoy accurate time tracking with the ZKTeco U350. Its compatibility with a broad range of devices ensures flexible and scalable deployment. Comprehensive reporting and remote access enhance decision-making and productivity.
Warranty and FAQs
The ZKTeco U350 comes with a one-year warranty, covering defects and malfunctions. For common setup, compatibility, and troubleshooting questions, refer to our detailed FAQ section or contact our support team.
Shop Today & Receive Your Delivery Across the UAE
Purchase the ZKTeco U350 now and enjoy fast, secure delivery across the UAE. Our efficient service covers all major cities and emirates, ensuring you receive your order promptly.
After-Sales Support
ZKTeco is committed to providing top-notch after-sales support for the U350. Whether you need setup assistance or troubleshooting, our dedicated team is here to help, ensuring your system runs smoothly.
Stock Availability
Check stock availability before placing your order to ensure prompt delivery. Inventory updates are provided regularly to help you plan your purchase.
Get in Touch
For any inquiries or support, reach out to our customer service team through our contact page. We're here to assist you with any questions you may have.
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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