NEO Digital
LENOVO IDEAPAD PRO 5i Gaming Laptop - 13th Gen, i7-13700H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4050 6GB, 16" WQXGA
LENOVO IDEAPAD PRO 5i Gaming Laptop - 13th Gen, i7-13700H, 16GB, 512GB SSD, NVIDIA GeForce RTX 4050 6GB, 16" WQXGA
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Unleash top-tier gaming performance with the Lenovo IdeaPad Pro 5i, featuring a 13th Gen Intel i7-13700H, NVIDIA RTX 4050, 16GB RAM, 512GB SSD, and a stunning 16-inch WQXGA display. Designed for serious gamers and power users.
Overview:
The Lenovo IdeaPad Pro 5i Gaming Laptop is engineered for hardcore gamers and professionals who demand exceptional performance and graphics. It combines cutting-edge processing power with high-end gaming features for an immersive experience.
Product Description:
The Lenovo IdeaPad Pro 5i is equipped with the latest 13th Generation Intel Core i7-13700H processor, delivering outstanding speed and responsiveness. The NVIDIA GeForce RTX 4050 graphics card with 6GB of dedicated memory ensures superior gaming performance and advanced ray tracing capabilities. With 16GB of RAM, this laptop handles intense gaming sessions and multitasking with ease. The 512GB SSD provides ample storage for games, software, and media, while offering fast load times. The 16-inch WQXGA (2560x1600) display brings visuals to life with vivid colors and sharp details, enhancing both gaming and content creation. Its robust build and thermal management system keep performance smooth during extended use.
Key Features:
- 13th Gen Intel Core i7-13700H Processor: Superb for gaming, video editing, and multitasking.
- NVIDIA GeForce RTX 4050 6GB: Delivers cutting-edge graphics and supports the latest gaming technologies.
- 16GB RAM & 512GB SSD: Ensures fast performance and extensive storage space.
- 16-inch WQXGA Display: Offers crisp, detailed visuals for an immersive viewing experience.
- Advanced Cooling System: Keeps the laptop cool under load, maintaining optimal performance.
- Sleek Design: Modern aesthetics with gaming-oriented features for a premium look and feel.
Product Quality and Performance:
The IdeaPad Pro 5i is built to withstand the rigors of high-stakes gaming and intense professional use, ensuring durability and reliability. It's tested under various conditions to guarantee performance stability and longevity.
Specifications:
- Processor: Intel Core i7-13700H, 13th Generation
- Memory: 16GB DDR5 RAM
- Storage: 512GB PCIe NVMe SSD
- Display: 16" WQXGA (2560x1600), anti-glare
- Graphics: NVIDIA GeForce RTX 4050 with 6GB GDDR6
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, multiple USB ports, HDMI 2.1
- Operating System: Windows 11 Home
- Battery Life: Up to 7 hours
- Dimensions: 360 x 260 x 19.9 mm
- Weight: Approximately 2.4 kg
Purpose of Use:
Perfect for gamers, graphic designers, and content creators who require a powerful machine that can handle high-definition gaming, complex graphics work, and video editing.
How to Use:
Maximize your gaming potential by adjusting graphical settings in NVIDIA Control Panel and optimizing in-game settings for the best performance. Utilize game mode in Windows 11 for an enhanced gaming experience without interruptions.
Benefits & Compatibility:
Ideal for running the latest games and software thanks to its high-performance specs. Compatible with VR technologies and capable of driving multiple external displays for an expanded workspace.
Warranty and FAQs:
Comes with a standard one-year Lenovo warranty, with options available for extended coverage and accidental damage protection.
Shop Today & Receive Your Delivery:
Available for immediate purchase through Lenovo’s official website and major electronics retailers. Check for special promotions and fast shipping options.
Best Price Guarantee:
Ensure you are getting the best deal by comparing prices across different platforms. Look for bundle deals that include gaming accessories.
After Sales Support:
Lenovo provides comprehensive customer support, including troubleshooting, repairs, and software updates to ensure your gaming laptop continues to perform at its best.
Request for Customer Reviews and Testimonials:
We encourage users of the Lenovo IdeaPad Pro 5i to share their experiences to assist others in understanding the capabilities and performance of this high-end gaming laptop.
Stock Availability:
Contact Lenovo or authorized dealers for the most current stock information to avoid any delays in acquiring this high-performance gaming machine.
Get in Touch:
For more detailed information or assistance with the Lenovo IdeaPad Pro 5i, contact Lenovo’s customer support or visit an authorized retailer for professional guidance and support.
Disclaimer:
Before purchasing, ensure that the laptop’s specifications meet your specific needs. Be aware of the return policy and warranty details provided by the retailer to ensure a satisfactory purchase
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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