NEO Digital
LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-155U, 32GB, 1TB SSD, 14" 2.8K Touch
LENOVO THINKPAD X1 CARBON GEN 12 (2024) Laptop - Series 1 Ultra 7-155U, 32GB, 1TB SSD, 14" 2.8K Touch
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Shipping
Shipping
Order Processing Time
Q: How long does it take to process an order?
A: Orders are processed within 1-3 business days, ensuring a prompt start to the shipping process. This timeframe excludes weekends and public holidays.
Shipping Time and Options
Q: What shipping options are available?
A:
- Local Pickup: Customers can select a pickup option at checkout. Pickup is available from our store located at Computer Building, Store - 13, Al Nahdha St - Bur Dubai - Al Fahidi, Dubai, Dubai 44245, United Arab Emirates, usually ready within 24 hours.
- Local Delivery: We offer shipping exclusively within the United Arab Emirates, directly to physical addresses (P.O. Boxes excluded).
- Standard Shipping: Available at checkout with an estimated delivery time of 3-5 business days. For orders totaling AED 1,000.00 and up, shipping is provided free of charge. For orders between AED 0.00 and AED 999.99, a shipping fee of AED 50.00 will be applied.
Shipping Cost
Q: What is the cost of shipping?
A: Shipping is provided free of charge for all orders totaling AED 1,000.00 and up within the United Arab Emirates. For orders under AED 1,000.00, a nominal fee of AED 50.00 applies to cover the shipping expenses.
Return, Exchange, and Cancellation
Q: Can orders be returned, exchanged, or cancelled?
A: Yes, Neotech offers flexible options for return, exchange, and cancellation to ensure your satisfaction. For detailed information, please refer to our comprehensive refund policy.
Shipment Confirmation & Order Tracking
Q: How can I track my order?
A: Upon dispatch, you will receive a confirmation email with a tracking number. The tracking information becomes active within 24-48 hours, allowing you to monitor your order's progress.
Damages and Loss
Q: What should I do if my order arrives damaged or is lost?
A: In the event of damage or loss, please contact us immediately at support@neotech.ae or via WhatsApp at +971 50 197 52 52 to initiate a claim process. We recommend keeping all packaging materials and damaged goods until your claim is resolved.
Additional Charges
Q: Are there any additional charges for shipping?
A: While standard shipping within the UAE is free for orders over AED 1,000.00, additional charges may apply for urgent or Next Day delivery requests. These fees will be communicated via our live chat service.
Contact Us for Assistance
Q: How can I get more information or assistance with shipping and delivery?
A: For any inquiries or further clarification regarding our Shipping and Delivery Policy, please don't hesitate to contact our customer service team at support@neotech.ae or by phone at +971 50 197 52 52. We are dedicated to providing a smooth and enjoyable shopping experience for all our customers.
At Neotech, we're committed to delivering exceptional service and ensuring your complete satisfaction with every aspect of your shopping experience, from order placement to delivery.
Last updated: 28/03/2024
Elevate your productivity with the Lenovo ThinkPad X1 Carbon Gen 12, featuring a Series 1 Ultra 7-155U processor, 32GB RAM, 1TB SSD, and a stunning 14-inch 2.8K touch display. Designed for professionals who demand excellence.
Overview:
The Lenovo ThinkPad X1 Carbon Gen 12 (2024) redefines professional computing with top-tier performance, high-end visuals, and enterprise-grade security packed into a slim, lightweight design perfect for the demanding pace of business executives and professionals.
Product Description:
This latest iteration of the iconic Lenovo ThinkPad X1 Carbon is powered by the Series 1 Ultra 7-155U processor, ensuring exceptional responsiveness and power-efficient performance. It boasts 32GB of RAM for superior multitasking capabilities and a 1TB SSD for ample, swift storage solutions. The 14-inch 2.8K touch display offers unparalleled clarity and vibrant colors, enhancing both productivity tasks and multimedia experiences. The laptop is engineered with enhanced privacy and security features, including a fingerprint sensor and webcam privacy shutter, making it ideal for handling sensitive information. Its robust build quality adheres to stringent military specifications, ensuring durability in various environmental conditions.
Key Features:
- Series 1 Ultra 7-155U Processor: Provides cutting-edge performance for multitasking and demanding applications.
- 32GB RAM & 1TB SSD: Delivers ample memory and high-speed storage for enterprise-level tasks.
- 14-inch 2.8K Touch Display: Renders stunning visuals with crisp details and vibrant colors.
- Built-in Security: Features like the fingerprint reader and webcam shutter prioritize data protection.
- Mil-Spec Durability: Ensures reliability and robustness for on-the-go usage.
- Slim and Lightweight Design: Offers excellent portability without sacrificing performance.
Product Quality and Performance:
The ThinkPad X1 Carbon Gen 12 (2024) is crafted with premium materials, offering a balance of sleek design and long-lasting durability. It performs seamlessly under pressure, making it suitable for everything from high-stakes presentations to intensive data analysis.
Specifications:
- Processor: Series 1 Ultra 7-155U
- Memory: 32GB DDR4 RAM
- Storage: 1TB PCIe NVMe SSD
- Display: 14" 2.8K (2880x1800) IPS, anti-glare, touchscreen, 400 nits
- Graphics: Integrated Intel Iris Xe Graphics
- Connectivity: Wi-Fi 6E, Bluetooth 5.2, USB-C Thunderbolt 4, USB-A, HDMI, audio jack
- Operating System: Windows 11 Pro
- Dimensions: 315.6 x 222.5 x 15.36 mm
- Weight: Approximately 1.13 kg
Purpose of Use:
Ideal for top-level executives and professionals who need a high-performance laptop that can seamlessly transition from business to pleasure, capable of handling complex workflows, multimedia presentations, and secure communications.
How to Use:
To maximize the capabilities of the ThinkPad X1 Carbon Gen 12, set it up by following the Windows 11 initial setup, connect to your professional network, and configure security settings to safeguard your data. Utilize the touchscreen for interactive presentations and collaborative projects.
Benefits & Compatibility:
This laptop is perfectly suited for advanced applications used in various professional fields such as finance, software development, and digital content creation. Its high memory and powerful processor ensure smooth operation of all your critical applications.
Warranty and FAQs:
Includes Lenovo’s standard warranty, which covers manufacturer defects and offers options for extended coverage to protect your investment.
Shop Today & Receive Your Delivery:
Available for purchase through Lenovo’s official website and authorized retailers. Ensure to check for availability and current promotional offers for the best deal.
Best Price Guarantee:
Explore different retailers to find the best price available for this high-end model, ensuring you get the best value for your purchase.
After Sales Support:
Lenovo offers comprehensive support services, including technical assistance and troubleshooting, to ensure your device functions optimally.
Request for Customer Reviews and Testimonials:
We encourage owners of the Lenovo ThinkPad X1 Carbon Gen 12 to share their experiences to provide insights for potential buyers on the performance and reliability of this laptop.
Stock Availability:
Check with Lenovo or authorized dealers for the most up-to-date information on availability to avoid delays in acquiring this top-tier laptop.
Get in Touch:
For more detailed information or assistance with the Lenovo ThinkPad X1 Carbon Gen 12, contact Lenovo’s customer support or visit an authorized retailer for expert advice and support.
Disclaimer:
Always verify the laptop’s specifications and ensure it meets your specific needs before making a purchase. Understand the return policy and warranty details provided by the retailer
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Return policy
Return policy
Neotech Enhanced Return & Refund Policy FAQ
1. What is the return policy for items purchased from Neotech?
Customers may initiate a return within a 7-day window from the date of receipt if the product is in its original, unused condition with tags and packaging intact. A proof of purchase is required. To initiate a return, contact us at support@neotech.ae. We provide a hassle-free return process with free return shipping.
2. How do I start a return or exchange process?
First, contact our customer support at support@neotech.ae for authorization and instructions. For exchanges, return the item first; once accepted, you can make a new purchase. Returns and exchanges include items bought on sale.
3. How and when will I receive my refund?
Upon receiving your return, we'll inspect it and notify you about your refund's status. Approved refunds are processed within 15 working days to the original payment method. The timeframe for the refund to appear may vary by bank or credit card issuer.
4. Are there any costs for returning a product?
No, Neotech covers all return shipping costs. There are no restocking fees or hidden costs, ensuring a transparent and straightforward process.
5. What should I do if my order is incorrect, damaged, or defective?
Contact us immediately at support@neotech.ae. We prioritize resolving any issues swiftly to ensure your satisfaction.
Additional Information
- Authorized Return Address: Computer Building, Store 13, Al Nahdha Street, opposite Admiral Plaza Hotel, Al Fahidi, Bur Dubai, 44245, Dubai, United Arab Emirates. Unauthorized returns will not be accepted.
- Policy Consistency Assurance: Our return policy is regularly reviewed for consistency and accuracy.
- Need Further Assistance? If you have questions or concerns, please contact us via email at support@neotech.ae or call/WhatsApp us at +971 50 197 52 52.
Our Commitment
At Neotech, your satisfaction is our top priority. We aim to make every part of your shopping experience as positive and straightforward as possible. Thank you for choosing Neotech.
Last updated: 13/03/2024
WhatsApp
For Any Purchasing Questions Please WhatsApp us +971 50 197 52 52
WELCOME TO NEOTECH, LOOKING FORWARD TO DOING BUSINESS WITH YOU!
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